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Aldelo News & Blogs
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Merchant Processing OptionsAldelo Point of Sale supports a large number of processing options to suite your needs. We support Aldelo Pay, Sterling Payments, Vantiv, Cayan, Tsys and First Data/ Fisrv. Some processors such as Aldelo Pay even provide Free software and Free support services and more!
For more information please contact your favorite merchant services provider Getting started |
 | Masa+ Web Store & Online Ordering is a first class solution seamlessly integrated into Aldelo Express Cloud POS platform. Masa+ is an Aldelo product offering complete frictionless experience both in original setup as well as ongoing maintenance (or rather, lack of maintenance required). Our goal with Masa+ for merchants is to eliminate the need to maintain an online store separate from physical store, so that you can focus on your store operations and maximize productivity. |
Aldelo Point of Sale Combine License Request
The Form Below will help you with combining licenses or making changes to use RDP with Aldelo POS
How to Add Pictures to Aldelo Express and Aldelo Express Kiosk
Adding Pictures to Aldelo Express and Aldelo Express Kiosk is simple and Fun and Aldelo Express supports most major picture file types from Apple, Windows and Android. You can also upload pictures from your iPad, Smart Phone or Windows desktop from anywhere you have an internet connection.
Its as simple as selecting the item from the back office cloud, Select the picture and upload !
Its as simple as selecting the item from the back office cloud, Select the picture and upload !
Customers Using Aldelo Pay
For customer using Aldelo Pay Merchant Services, your EMV devices are already configured and we simply need to know the Subscription ID and confirm the Serial Numbers of the EMV devices you want assigned to this account.
Your can find your device serial number of the front of the box the device arrived in and will show S/N: before the number (See Picture)
This is also printed on the back of the EMV device and normally is a sticker with a barcode and the Serial number will show S/N then the number.
Please Note that EMV Devices will increase your ability to be PCI-DSS compliant but does to automatically make you PCI-DSS compliant.
Your can find your device serial number of the front of the box the device arrived in and will show S/N: before the number (See Picture)
This is also printed on the back of the EMV device and normally is a sticker with a barcode and the Serial number will show S/N then the number.
Please Note that EMV Devices will increase your ability to be PCI-DSS compliant but does to automatically make you PCI-DSS compliant.
Aldelo Express Development Dashboard
Aldelo's Development Dash Board helps developers generate development keys, manage versioning and view merchants who are actively using there services. This easy to navigate and simple to use tool is a great place for full self service development groups to access Aldelo's development information.
Best of all, for qualified developers, Its FREE.
Visit our developers page at Doc.Aldelo.io and see how easy it really is
Once you have completed your integration, you can apply to have your integration listed in the Aldelo Market Place inside the Aldelo Express back office and on our webpage at www.aldelo.com Helping your promote your integration to the world !
Best of all, for qualified developers, Its FREE.
Visit our developers page at Doc.Aldelo.io and see how easy it really is
Once you have completed your integration, you can apply to have your integration listed in the Aldelo Market Place inside the Aldelo Express back office and on our webpage at www.aldelo.com Helping your promote your integration to the world !
Surcharges And Cash Discount Reduce Merchant Cost
You may have heard of both Surcharging on Credit Card Transactions and Cash Discount Programs that help merchants save money on there merchant processing cost by passing a small cost directly to the card holder on every transaction. In many areas this is a highly sought after feature and is helping merchants save money each month on fees they are charged for taking credit cards. To help merchants better understand what option is best for them Aldelo has created a comparison.
Aldelo Appointment Scheduling
Aldelo's Online Appointment scheduling allows you to set an appointment that works for you. Our Schedules fill up fast and it is highly recommended that you do make an appointment for training or software installation.
How to use Guided Access On iPad for Aldelo Express and Aldelo Express Kiosk
| Limiting access to features on devices such as iPads when using them for Kiosks or for use as a Point of Sale Station requires the use of Apples Guided Access. Guided Access limits your iOS device to a single app and lets you control which features are available. Guided access also prevents the Apple devices from being used in ways you may not intend when you are not watch such as surfing the internet or using other apps. Guided access is very simple to setup in just a few steps |  |
| Evo Payments is now Available in the Aldelo Express as an approved merchant processor! Founded in 1989 and based in New York, EVO Payments International is among the largest fully integrated merchant acquirer and payment processors in the world. EVO operates as a payments service provider for both face-to-face and eCommerce transactions for all major credit cards, debit cards, commercial cards. And now is available as a processing partner for Aldelo Express ! For more information please contact Evo Payments at 800-641-0426 |  |
Aldelo Express, Voiding Items and Orders
Voiding Items and Orders in Aldelo Express is simple and easy.
To void an item just swipe left on the item while in the order entry screen, A void button will appear... Its that easy.
To void an order, just click on the ellipsis (Button with 3 dots) and choose Void... Its very Simple...
The Video below shows you exactly how easy this is in the Aldelo Express point of sale in ipad (and now Android)
To void an item just swipe left on the item while in the order entry screen, A void button will appear... Its that easy.
To void an order, just click on the ellipsis (Button with 3 dots) and choose Void... Its very Simple...
The Video below shows you exactly how easy this is in the Aldelo Express point of sale in ipad (and now Android)
Aldelo Express Table Layout Setup
The Table layout like all of Aldelo Express is very easy and intuitive. The video below shows you how to add or move tables right from the iPad in moments without the need to login to the webportal or learn difficult or cumbersome steps.
Simply name the table and move it into place with your finger right on the iPad!
Select the maximum number of guest you wish to seat at this table to help with reservation and even have multiple floor plans for different areas of your restaurant!
The Aldelo Express even allows you to to upload your own pictures to customize your layout and floor plan look !
Simply name the table and move it into place with your finger right on the iPad!
Select the maximum number of guest you wish to seat at this table to help with reservation and even have multiple floor plans for different areas of your restaurant!
The Aldelo Express even allows you to to upload your own pictures to customize your layout and floor plan look !
Great news for users of Aldelo POS !
| Uploading your basic setup data to Aldelo Express from Aldelo Pos is simple and easy. You can be ready in minutes with menu items, modifiers, employees, and much more! This short view walks you through all the steps and makes this easy to follow along. You can download the Aldelo POS to Aldelo Express tool at www.Aldelo.com/Downloads and get started in minutes ! As always our 24/7 support team is there to help you if you have questions! Give them a call at 925-215-5634 | |
Simple & Flexible
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Aldelo Express with Caller ID
| | Aldelo Express clean and smooth integration to Callerid.com's 2 and 4 line caller id boxes that provide networked devices and software such as Aldelo Express to receive caller id wirelessly on your network! This helps streamline delivery and take out operations by pulling the name and phone number from first time callers and more detailed information such as order history and specific caller information, notes and other historical information regarding callers. This greatly reduces the steps needed to log and create orders for both new customers and returning customers providing merchants with more time to focus on customer service ! |
Aldelo Express Fast Order Recall for Bar and Table Service Operation
Speed is critical for bar and fast-paced table and casual dining operations. Being slammed with thirsty and hungry customers and having a POS system that can’t keep up is not something that is tolerated.
Aldelo Express allows servers and bartenders to set the sorting of open orders to just show their orders. This then eliminates confusion when recalling orders and keeps them from wasting time looking through orders that are not theirs.
The Order Recall screen in Aldelo Express has sorting buttons down the left side of the screen that help servers and bartenders create personal sorts of all orders to eliminate orders that do not need to be worked on. The defaults that are used are then remembered by the system when the server or bartender use the system again.
Sorts can be done by:
Want to know more? Watch this video to see Aldelo Express in action. https://youtu.be/xjDlnkfUxp8
Aldelo Express allows servers and bartenders to set the sorting of open orders to just show their orders. This then eliminates confusion when recalling orders and keeps them from wasting time looking through orders that are not theirs.
The Order Recall screen in Aldelo Express has sorting buttons down the left side of the screen that help servers and bartenders create personal sorts of all orders to eliminate orders that do not need to be worked on. The defaults that are used are then remembered by the system when the server or bartender use the system again.
Sorts can be done by:
- Order Type – Open, Closed
- Destination – Dine In, To Go, Bar
- Date
- Employee
- Or general search
- Table Service
- Casual Dining
- Drive Through
- Fast Casual
- Bar
- Restaurant and Bar combinations
- Wine Bars
Want to know more? Watch this video to see Aldelo Express in action. https://youtu.be/xjDlnkfUxp8
Aldelo Express Quick Transfer of Orders and Bar Tabs
| Your team members will need to take breaks, lunches or even go home for the day, but you will still have guest in there sections. Aldelo Express has the ability to transfer guest checks and bar tabs to another server or bartender with just a few button clicks. Transfer checks one at a time or all at once to another server or bartender Simply to go the recall screen, Choose Transfer Select the type of transfer Select from a list of available team members and your done! Have Questions , Give us a call at 877-639-8767 and we can get you started today with Aldelo Express ! Want to try Aldelo Express on your own? Its a free download on the Apple App Store or Google Play! | |
Aldelo Express Easy Printer Setup
| Aldelo Express is one of the simplest softwares to setup and takes almost no time at all. This simple video shows how to unpack and attach your printer to your network as well as set the printer up in the Aldelo Express software in just a few steps! Best of all the steps are the same for the Android and iPad versions and you can mix and match using both softwares in the restaurant at the same time and they sync together so your staff can use both options together ! | |
Adlelo Express Open orders
Aldelo Express Open Order Screen
A major requirement for a great point of sale system for restaurants and bars is an easy to understand Open Orders Screen. Aldelo Express has an Open Orders Screen with multiple features built right in that make is above all of our competition.
We have spent hours and hours of development time creating a point of sale system for restaurant and bars that has the critical and needed features of those demanding verticals. Fast order recall is essential to these industries and Aldelo Express meets those needs.
The Aldelo Express Table Service Open Order Screen is a very elegant yet functional screen. There are several features accessible from this screen. Features that help make Aldelo Express a very powerful application. Features such as:
Aldelo Express is a tablet point of sale application that has the features of a traditional POS system. It has the ability to run the smallest operation and also work for the largest. There are no limits to the number of terminals that can be deployed.
For additional information please view this video showing the powerful features of Aldelo Express.
https://youtu.be/xjDlnkfUxp8
A major requirement for a great point of sale system for restaurants and bars is an easy to understand Open Orders Screen. Aldelo Express has an Open Orders Screen with multiple features built right in that make is above all of our competition.
We have spent hours and hours of development time creating a point of sale system for restaurant and bars that has the critical and needed features of those demanding verticals. Fast order recall is essential to these industries and Aldelo Express meets those needs.
The Aldelo Express Table Service Open Order Screen is a very elegant yet functional screen. There are several features accessible from this screen. Features that help make Aldelo Express a very powerful application. Features such as:
- Order sorting buttons to narrow the types of open orders
- Sort orders by order type (Dine in, To Go, Bar)
- Sort orders by employee
- Sort orders by open/closed
- Print checks on demand
- Combine orders
- Tender orders
- And more
- Change the type of order
- Add guests or seats to the order
- Look up items by name
- And much more
Aldelo Express is a tablet point of sale application that has the features of a traditional POS system. It has the ability to run the smallest operation and also work for the largest. There are no limits to the number of terminals that can be deployed.
For additional information please view this video showing the powerful features of Aldelo Express.
https://youtu.be/xjDlnkfUxp8
Aldelo Express Kiosk
| Aldelo Express Kiosk is a highly flexible point of sale designed for 3 different modes As a Standalone Kiosk in the lobby of a quick service or counter service restaurant, Aldelo Express can help shorten wait times by providing more ordering opportunities for your customers. Customers can just walk up make their order, Pay and Pick the order up at the counter when its ready! As a Table Side Kiosk, Dinners can order items right from the table and your staff will know exactly what table ordered them a can run food out to them as it becomes ready. No longer do customers need to be sitting unserved when your staff is busy or if the customer I in a hurry. Lastly as a staff assisted ordering device, your staff can move from table to table ordering for the customer or hand the device to the customer so the can order while your staff explains the specials and guides customers through the experience. It’s a fine dinning digital menu your customers will love! Best of all, no matter what mode you choose, you can pay right from the kiosk, saving time and money! Call our team at 877-639-8767 to add Kiosk to your Aldelo Express Today ! | |
| The End of Life for the Aldelo EDC Paymentech Edition will be on 3/21/2019. for customers using this edition of the Aldelo EDC, this means its time to migrate to a new payment processing gateway or face issues with a non supported merchant processor. Aldelo's support team will no longer be able to look into issues you have with processing, Batching, Connecting, Setup, installing or issues that may occur when using the Paymentech gateway. |  |
What should you do?
It is recommended that you move to a supported payment processor such as
It is recommended that you move to a supported payment processor such as
- Aldelo Pay
- Sterling Payments
- Vantiv
- First Data
- Cayan
- Tsys
- Heartland
| Aldelo Pay is currently offering All Paymentech customers to match or beat their current pricing and Provide
Just show us your current merchant statement and let us show you how much we can help you save! |  |