6-minute read ---

​Modern cloud point of sale systems are a descendant of the traditional cash register, which was created to prevent profit leakage, manage transactions, and effectively secure the business’ bottom line. Today, with the emergence of cloud-based point of sale systems, each one has its own combination of traditional, remote, and mobile services. But the primary function of a point of sale system remains the same: to effectively manage transactions and secure the business’ bottom line.

2-minute read ---

​​Aldelo Express Cloud POS now includes facial AI recognition technology that increases security for the point of sale system for all restaurant and food service users. While usage of facial recognition technology has steadily grown in banking, retail, health, and security industries, Aldelo’s new security feature is the first of its kinds made available for POS terminals in the restaurant industry.

3-minute read ---

​Before modern digital point-of-sale systems, owners secured their businesses with cash registers that tracked transactions and alerted staff with a bell every time the cash drawer opened. Over time, mechanical cash register technology evolved into electronic solutions. In the 1990’s, restaurants began implementing Windows-based touch screen POS terminals en masse. As POS systems evolved, restaurants expanded their services with innovative solutions such as delivery, self-service Kiosks, online ordering, and digital payments.

In 2022, owners and operators continue to use legacy point-of-sale solutions to support a range of restaurant applications. But with limited and costly upgrades for the latest software or new hardware that can support it, many owners are at a crossroad: they must maintain their dated system to extend its life, limiting its capabilities and the services to customers, or transition to a new POS solution running the latest technology. As restaurants research new options, they will find that newer systems are less costly than maintaining legacy systems.

3-minute read ---

​Over the last twenty years, Aldelo has developed innovative point-of-sale solutions to help restaurant owners maximize their business’ potential in any environment. Through Aldelo Express Cloud POS and natively-developed Masa+ digital ordering payments, restaurants customize a full-featured POS ecosystem using customer- and merchant-facing solutions that support in-person and off-premises dining services.

The new Aldelo Express In-App Manual Credit Card Entry feature continues this legacy of customer-centric solutions, features, and services, saving restaurants time and money as they use a single POS device to process orders and digital payments for all order types.

​When using In-App Manual Credit Card Entry in-store, rather than accepting physical credit cards via tap, dip, or swipe, staff process credit cards directly through the point-of-sale by tapping “Manual Credit” in the Aldelo Express Cloud POS settlement screen, presenting card options from the customer’s Masa+ Secure Digital Wallet. Customers inform the merchant which credit card they wish to use for the transaction without a physical credit card changing hands. The merchant then selects the chosen credit card, conducts a simple verification with the customer, and processes the transaction.

2-minute read ---
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Accelerate in-store transactions with the new QR Code Fast Pay feature from Aldelo. With the new Masa+ digital payment feature, staff and customers skip the tap, dip, or swipe process and complete customer payments in seconds using a unique customer QR code that applies multiple tenders to a single ticket.

With QR Code Fast Pay, customers are always ready to pay for their orders whether at the counter or at their table. Once customers are logged into their Masa+ online account, to initiate QR Code Fast Pay customers simply present their unique QR code to restaurant staff by tapping the “ $ ” icon in the top right corner of the Masa+ screen. Restaurant staff then accept mobile tenders by scanning the customer’s unique QR code with cameras built into Aldelo Express iPad devices, completing payments in seconds using a single POS device.

3-minute read ---

More and more restaurant owners and operators are looking for ways to benefit customers and their business by serving food and receiving payments in a timely and convenient manner. As customer demand for digital self-services grows, Aldelo is helping restaurant owners save time and money, supporting speedier transactions and streamlining ordering and payment processes with three new QR code payment features.

​Utilizing QR codes help launch and guide customers in-store and off-premises using the native Masa+ online ordering and payments platform and Aldelo Express POS, offering restaurants and their customers greater reliability, security, and convenience during the transaction process. These include:

3-minute read ---

​Aldelo Express just released the latest of many built-in security features for its cloud point-of-sale solutions. The new “facial AI” recognition login feature is the first of its kind made available for POS terminals in the restaurant industry. Restaurant managers implement the new biometric solution to secure point-of-sale, labor, and management functions. The new feature tightens previous security access functions, including employee PINs and unique QR code badges. The feature requires no new or special equipment, but utilizes cameras already built into the point-of-sale device.

Managers quickly set up face detection and face matching through a simple “face detection, face capture, and face match” process. Biometrics technology maps facial features and compares the data with known faces stored and secured on the Aldelo Cloud. Employees register their faces with no coverings or glasses. Once enrolled, the technology detects, captures, and matches users even while wearing a mask. Employee biometric data is never shared, and restaurants manage employee records in the back-office that can be easily deleted later on, with no recoverable trace of personal data.
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With the steady growth and usage of facial recognition technologies in banking, retail, health, and security industries, Aldelo’s facial AI technology increases POS security for all restaurant and food service users.

​PRESS RELEASE
​December 21, 2021

​PLEASANTON, CA – December 21, 2021 - Aldelo, L.P., developer of the Aldelo Express Cloud POS restaurant technology platform that includes a native suite of merchant- and customer-facing iOS and Android point-of-sale solutions, announces the release of its “Facial AI” login feature. The first application of the technology for the restaurant industry, Aldelo’s facial recognition solution utilizes a standard tablet for securing access to Aldelo Express POS, timekeeping modules used for tracking employee time, manager functions, and cloud back-office.

Use of facial recognition technology has steadily grown in the mobility, security, health, banking, and retail industries. It is the most natural of all biometric measurements because we recognize ourselves not by looking at our fingerprints or irises, but by looking at our faces. Aldelo’s technology requires no physical interaction or specialized equipment for capturing and authenticating users.

Point of sale systems generate a billion-dollar industry across the restaurant and retail sectors. Cash registers, which began as secured cash drawers with mechanical calculators and bells, have since developed into multi-faceted digital POS solutions that provide businesses with secure payments, real-time back-office inventory, online records, and more.
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Yet the core reason for purchasing a point-of-sale terminal remains the same: to effectively manage and secure the business. However, restaurant operators often lower their guard to monitor the business for employee theft.
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Internal threats are rarely caught, and even less often legally reprimanded, contributing to employees stealing $50 billion dollars a year from their employers - or an average of 7% of a business’ annual revenue.* In periods of high unemployment and inflation, this threat to business owners becomes especially relevant.

​Profit leakage can account for thousands of dollars of loss per year at any unsuspecting restaurant. By having the proper security features and automated manager approval prompts built into a restaurant’s point of sale system, owners and operators ensure that every employee accurately processes orders and completes transactions. Eliminating user errors and deterring ill-intentioned employees for common POS functions like timecard logins, applying discounts, coupon tenders, error corrections, and more protects a restaurant’s bottom line. It is necessary for POS systems to offer restaurants built-in security functions and, through them, peace of mind. 

​Since March 2020, credit card fraud has increased in number and strategy. Scammers continue to spread fraudulent claims via email, phone, and even text message that promise free gifts, promos, or calls to action that often result in stolen credit card information from everyday customers.

While victims of credit card fraud are typically reimbursed by their bank, restaurants that received payments via a stolen or fraudulent card are rarely compensated. That is why the Aldelo Express Cloud POS solution offers multiple ways to reduce credit card fraud, chargebacks, and refunds in “targeted” settings such as restaurants and bars with the Aldelo Express Bar Tab Pre-Authorization feature.