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Sit-down restaurants are finding creative ways to balance excellent customer service with operational efficiency. One of the most impactful tools reshaping this balance is QR code ordering in sit-down restaurant environments. By combining convenience and efficiency, QR code ordering has become a valuable asset for sit-down restaurants aiming to meet evolving customer expectations while optimizing workflows and labor costs.

A Seamless Customer Experience
QR code ordering enhances the dining experience by offering customers greater control over their ordering experience. Rather than waiting for a server to take their order, answer questions about menu item ingredients or availability, or deliver a physical guest check, diners can scan a QR code placed at their table to view the menu, place their order, and even pay their bill—all from their smartphone. This reduces downtime and supports a seamless dining experience.

By offering an intuitive and interactive menu, restaurants can showcase vibrant images, detailed descriptions, and upsell opportunities such as add-ons or featured items. Diners also feel more empowered to order at their own pace, contributing to higher satisfaction levels.

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In the fast-paced world of restaurant operations, security is just as important as speed and efficiency. A breach in your point-of-sale (POS) system can lead to financial losses, fraud, and even damage to your restaurant’s reputation and customer loyalty. That’s why Aldelo Express is designed with multiple layers of security to protect restaurant owners, employees, and customers.

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Bars and pubs are vibrant venues where food, drinks, and entertainment come together. To thrive in this fast-paced and competitive environment, operators need tools that streamline operations, enhance customer experiences, and boost profitability. Aldelo Express offers multiple flexible and efficient point of sale (POS) solutions tailored to meet the unique needs of modern bars and pubs.

Efficient Order Management
At the heart of a bar or pub is the ability to quickly process orders, payments, and serve customers. Aldelo Express allows staff to handle high volumes of orders seamlessly. The intuitive POS interface supports split tabs, quick recall and reorder, and QR code digital payments, ensuring guests have the flexibility they need.

The system also supports complex drink orders with customizable modifiers. Bartenders can easily handle special requests and preferences, such as “extra lime” or “light ice,” ensuring every drink meets the customer’s expectations.

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Stable power and internet service is crucial for running a food service operation. But what happens when connectivity falters due to severe weather, power brownouts, or service outages? With proper preparedness measures, restaurants can rely on Aldelo Express during power and internet outages to continue serving customers and processing orders until power and internet services are restored in their area.

Support During Internet Outages
One way Aldelo Express supports restaurants during an internet outage is by supporting cash-based transactions until connectivity is restored. Once internet connectivity is restored, Aldelo Express will automatically synchronize all cash transactions with the cloud-based back office, eliminating the need for manual intervention and ensuring sales data remains accurate and up-to-date.

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Effective labor management is critical for restaurant success. Balancing staff productivity with operational costs ensures smooth service and customer satisfaction while safeguarding profitability. Aldelo Express offers a range of tools to simplify labor management for restaurant owners, helping them efficiently oversee their teams while focusing on delivering excellent dining experiences.

Comprehensive Timekeeping and Scheduling
Aldelo Express offers robust timekeeping features that allow managers to track employee clock-ins and clock-outs directly from the POS system. Employees can log their time through secure methods such as PIN entry or AI Facial Recognition Login, ensuring accuracy and preventing time theft. Managers can also schedule shifts, monitor real-time labor costs, and analyze staffing levels and productivity—all within the Aldelo Express cloud back-office.

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Food trucks and mobile operations thrive in crowded, fast-paced environments. But with limited staff and tight spaces, efficiency is essential to meet customer demand and keep operations running smoothly. Aldelo Express’s AI Facial Recognition Login is a powerful tool that helps food truck and mobile operations save time, enhance security, and streamline daily tasks.

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The restaurant industry is rapidly evolving, and technology is driving much of the transformation. Aldelo Express AI Automation Services offer essential tools that streamline operations, enhance accuracy, and provide a better customer and staff experience. Here’s a deeper dive into AI-powered solutions currently available to restaurants through the Aldelo Express Cloud POS platform, and how they can benefit your restaurant in 2025.

1. AI Menu Builder
The Aldelo Express AI Menu Builder uses an iPad camera to scan physical menu data and convert it into a digital format for the POS system. It intelligently suggests item names, descriptions, and prices, creating a seamless process for menu setup and updates.

​Why It's Essential in 2025

• Time Savings: Traditionally, creating or updating menus in a POS system is time-consuming and prone to errors. AI Menu Builder automates this process, enabling operators to make complete or updated menus in minutes.
• Accuracy: Inaccurate item pricing or descriptions can result in customer dissatisfaction or financial loss. This tool minimizes mistakes by standardizing the input process, even for complex menus.
• Scalability: For franchise owners or multi-location restaurants, maintaining consistent menus is critical. AI Menu Builder ensures that updates are uniform across locations and in-store and online digital menus, supporting brand consistency.

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The Risk of Simple Math Errors in Busy Restaurants
Picture this: It’s a busy Saturday night at a neighborhood restaurant. Servers are constantly moving, delivering meals, and ensuring every table is satisfied. Amid the evening’s high pace, a customer at a table writes down their tip on the check but accidentally miscalculates the “total” amount. It’s an easy mistake to make—maybe they rushed the math or got distracted.

When the server, Sarah, picks up the check, she doesn’t notice the miscalculation and manually types the “tip” values as they are written on the physical guest check, setting herself up for a discrepancy when the payment is processed and the customer is charged for more than they intended to pay. In a traditional setup, this miscalculation could very easily result in a chargeback or payment dispute if the customer notices the discrepancy on their credit card statement later. Chargebacks can cost restaurants time and money, and in some instances will deter customers from returning to the restaurant.

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As 2024 draws to a close, it is the time to reflect on a year of success and growth. Restaurant owners, operators, and staff have faced challenges head-on, from navigating a competitive market to meeting ever-changing customer expectations, and are looking to the food service future that is as dynamic as ever. But without a doubt, one thing has become abundantly clear: technology, particularly artificial intelligence (AI), is defining the future of how restaurants operate, as many operators have already begun relying on AI-based services to support their operation and navigate the developing industry. From AI-powered security features to menu building tools, or expediting of everyday tasks such as guest check closeouts, the future of restaurants is AI-driven – and Aldelo Express Cloud Point of Sale for restaurants is leading the way.
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Since the release of its first AI Automation Service in 2021, Aldelo has been proud to pioneer the future of AI in the restaurant industry. Today, Aldelo offers multiple powerful AI automation services seamlessly available through the Aldelo Express Cloud POS platform to restaurants, bars, food trucks, and more. These AI Automation services have empowered restaurant, bar, and food truck owners to simplify operations, improve accuracy, and focus more on delivering exceptional guest experiences. As the Aldelo team looks to 2025, we remain committed to helping our partners thrive in this rapidly evolving industry with cutting-edge software developments, an unparalleled native suite of restaurant service solutions, and industry-leading back-of-house and back-office management resources.

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​For high-end restaurants, maintaining impeccable service while managing staff efficiency is essential. One innovative solution that can transform fine dining operations is Aldelo Express’s AI Facial Recognition Login. This cutting-edge feature addresses common challenges in restaurant management, enhancing both security and efficiency.

The Challenge: Managing Employee Access and Efficiency
Fine dining restaurants pride themselves on exceptional dining experiences, but during busy service periods, managing employee access to the point of sale (POS) system can be challenging. Traditional clock-in methods, such as PINs, can cause delays during the order taking process or shift changes, resulting in delays that can impact service quality. Moreover, unauthorized access to sensitive information poses security risks, making it imperative for the restaurant to implement a secure access control system.

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Controlling food costs is a critical factor in maintaining restaurant profitability. One of the most effective ways to manage these costs is through efficient inventory management and close monitoring of menu item prices, adjusting prices to maintain profitability as the cost of ingredients change.

​Let’s take a look at the Aldelo Express Inventory Module and explore how it is designed to help businesses streamline their inventory management, reduce waste, and ultimately lower food costs for their business.

​Understanding the Impact of Food Costs on a Restaurant Business
Food costs are one of the largest expenses for any restaurant or food service business. These costs can quickly spiral out of control due to factors like over-ordering, spoilage, waste, and theft. Without a proper inventory system in place, it becomes difficult to track and manage these expenses, leading to reduced profit margins.

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The restaurant industry is experiencing a transformative shift driven by technological advancements. Artificial intelligence (AI) is a particularly pivotal force, providing solutions that help everyday restaurants streamline operations, enhance accuracy, and ultimately improve customer satisfaction and bottom-line profits.

Aldelo Express Cloud Point-of-Sale (POS), a leader in restaurant technology solutions, has been at the forefront of the AI transformation in the restaurant industry, offering an industry-leading and native suite of innovative AI Automation Services. One such innovation is the AI Tip Adjust Automation tool. Aldelo Express AI Tip Adjust Automation is redefining how restaurants handle guest checks and tips, paving the way for more efficient and error-free dining operations.

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In the restaurant industry, accurately managing payroll and time cards is critical to maintain profitability and operational efficiency. Traditional methods of clocking in and out, such as swipe cards or manual entries, are prone to errors and abuse, such as employee "buddy punching," where one employee clocks in or out for another. To address these issues, Aldelo Express has introduced an innovative AI Facial Recognition Login solution, revolutionizing how restaurants manage their payroll and timekeeping.

The Problem of Buddy Punching

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Efficiently and securely managing operations is crucial in any business, but especially in the food service industry, where employees and guests frequently come and go. Theft, both internal and external, can truly make or break a restaurant’s profitability and overall success. To combat this inevitable and persistent threat, Aldelo Express offers an innovative AI Facial Recognition Login solution. Since its debut in December 2021, this industry-leading AI Automation Service has not only enhanced security for modern restaurants, but also streamlined operations for managers and employees, offering a robust defense against theft and unauthorized access to the Aldelo Express Cloud Point-of-Sale system.

​Let’s explore how Aldelo Express's AI Facial Recognition technology empowers restaurant operators to better secure their operation:

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Two of the most fundamental threats to a restaurant’s business are power and internet outages. In service disruptions brought on by hurricanes, storms, wildfires, heatwaves, and other natural threats, restaurants reliant on an internet and electrical connection can lose business for days or weeks at a time, or as long as it takes for local infrastructure to be up and running again.

​Fortunately, by taking proper preventative measures, restaurant owners and operators that choose Aldelo Express Cloud Point-of-Sale for their business can continue running a complete food service operation in the midst of seemingly crippling circumstances.

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Software piracy and scams are circulating within the point-of-sale industry with scammers directly facing resellers and merchants and stating that their company has “acquired, purchased, partnered, or licensed” the rights of leading point-of-sale provider solutions. These claims are often promoted with a similar looking product in an attempt to sell point-of-sale software and/or software licenses, using bait-and-switch tactics to promote an illegal and/or inferior product.

The evolution of technology has provided scammers with a variety of tools that make it appear to consumers they are calling from a legitimate local business, when in fact they may be on another continent. Phone numbers appear on consumer phones with a familiar area code and phone number that are used to cover the true identity of the scammer. Scammers will even launch altered websites that coincide with the false information they are providing.

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What is a Required Beverage Feature?
A point-of-sale system that offers a Required Beverage Feature requires customers to purchase a beverage with their meal. When implemented on the Aldelo Express Cloud Point-of-Sale system, this feature prevents employees from continuing the order process until they/the customer selects a beverage to go with an order.

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Spring cleaning isn't just for homes – it's equally important for businesses, and especially for restaurant operations! As many partake in “Spring Cleaning” to embrace the freshness of spring, it's also a perfect time to declutter and streamline operations in your restaurant. In the digital market, leveraging the power of technology is key. Aldelo Express offers a comprehensive suite of native cloud point-of-sale solutions, as well as a variety of third-party integrator solutions, that can significantly simplify your restaurant operations and help your business grow.

​Here's how to spring clean your restaurant operation with Aldelo Express Cloud Point-of-Sale:

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The ability to process orders and payments from a mobile point-of-sale device enables restaurants to extend their unique dining experience to anywhere with a Wi-Fi or Cellular Data connection, such as:

• outdoor dining areas
• drive-in style dining or curbside pickup
• patio bars
• and more

​​Here are some key benefits of accepting orders and payments using Aldelo Express Mobile Point-of-Sale solutions:

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​Theft in restaurants can occur in various forms, from cash skimming to misuse of inventory or assets. Not only does it result in financial loss, but it can also damage the establishment's reputation and employee morale. Therefore, integrating a robust point-of-sale system and secure digital payment solutions is essential for any modern restaurant. In this comprehensive guide, we'll explore how these cutting-edge systems can enhance your restaurant's security and prevent theft.

Aldelo Express Cloud Point-of-Sale: A New Era of Security
Aldelo Express Cloud Point-of-Sale is a revolutionary system designed for the unique needs of the restaurant industry. Here's how it helps prevent theft:

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In the fast-paced world of restaurants, efficiency is key to delivering exceptional customer service and maintaining profitability. One crucial aspect of restaurant operations is the ability to securely handle order voids seamlessly. Aldelo Express, a leading point-of-sale system, offers a game-changing Order Void feature that not only empowers users but also adds transparency and accountability. Let's dive into how this feature works and how it can benefit your restaurant.

Streamlining Order Voids:
Aldelo Express simplifies the process of voiding orders, ensuring that it's a quick and hassle-free task for restaurant staff. With a few taps on the touchscreen interface, servers can void items or entire orders without the need for complex steps. This streamlined process saves valuable time, allowing staff to focus on providing exceptional service to diners.

Transparency and Accountability:
What sets Aldelo Express apart is its innovative approach to order voids. It uses the front-facing camera to take a picture of the restaurant staff conducting the void, providing undeniable proof of the transaction. This image is then included in back-office Order Void reports, making it easy to track and monitor void activities.

The inclusion of pictures not only ensures transparency but also enhances accountability among your staff. When employees know that their actions are being recorded and can be reviewed, they are more likely to follow proper procedures and handle order voids responsibly.

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A complete point-of-sale system is essential to running a successful restaurant or bar operation. Not only do merchant-facing and customer-facing ordering and payment services enable these businesses to effectively meet the demands of their customers, but a modern point-of-sale solution will actually help you increase your sales and bottom-line profits by effectively controlling the three “P’s” of a business: People, Payments, and Products. Aldelo Express Cloud Point-of-Sale helps restaurant owners increase sales by stopping theft, enforcing proper pricing for each menu item, enhancing inventory visibility and management, and encouraging customers to return to the business with integrated Masa+ Gift Card and Loyalty programs.

​Here are the top ways Aldelo Express Cloud Point-of-Sale can increase sales for your restaurant or bar:

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​The utilization of Quick Response (QR) codes has revolutionized various industries by providing a seamless, contactless, and efficient method for performing different tasks. With QR codes from Masa+, the browser-based extension of Aldelo Express Cloud Point-of-Sale, customers can:

• launch digital menus
• start and finish orders on personal devices
• Scan and Pay from printed customer receipts
• purchase and redeem eGift Cards
• earn and redeem Loyalty Reward Points

​Here are some of the most notable benefits of using Masa+ QR codes with Aldelo Express Cloud POS:

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Restaurants are continually searching for ways to reduce operational costs while enhancing customer experiences. Integrated digital labor management solutions with point-of-sale platforms like Aldelo Express not only enhance business efficiency but also offer numerous other benefits, including:

• improved scheduling efficiency
• reduced labor costs
• enhanced compliance
• employee empowerment
• real-time analytics and adjustments
• reduced administrative tasks
• improved accuracy
• enhanced communication

​Let’s dive deeper into each of these benefits of restaurant labor management solutions: