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A seemingly simple operation, sharing the cost of an item on a check has a profound impact on everyday customers. In our increasingly digital society, customers have come to expect seamless transactions, personalized experiences, and above all else, convenience. Restaurants that are able to conveniently divide an item bill among patrons not only enhance the dining experience, but emphasize the establishment's commitment to exceptional customer service.
Here are a few reasons why you should implement “shared item” services in your restaurant:
Here are a few reasons why you should implement “shared item” services in your restaurant:
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Meet Customer Preferences
The need to share an item on a guest check arises from various situations. One of the most common scenarios involves a group of friends dining together, each wanting to pay their share. In such instances, the ability to share the cost of an appetizer or bottle of wine can prevent awkward moments and disputes, fostering a more enjoyable dining experience. It is also useful in business settings, where separate billing may be required for expense claims. Moreover, it’s essential to appreciate that customers come from diverse backgrounds with unique needs. Some may prefer paying only for what they consume, while others might share costs evenly. Therefore, providing flexibility in the billing process can significantly improve customer satisfaction. Increase Operational Efficiency
A shared item feature helps enhance the restaurant's efficiency. Instead of customers spending valuable time manually dividing a bill, staff can use a shared item feature to provide better and faster service. A seamless bill-sharing process can thus increase table turnover rates, leading to higher revenue. As we move further into the digital age, this necessity will only become more pronounced, making a shared item solution a must-have for any modern restaurant. Improve Brand Identity
In addition to boosting customer satisfaction, sharing an item on a guest check helps cultivate a positive brand image. By meeting customer expectations for easy and convenient table services, restaurants clearly convey their understanding of modern consumer needs and their willingness to adapt. This proactivity can have a substantial influence on customer loyalty and repeat business. Share Items with Aldelo Express
With just a few simple interactions on an Aldelo Express POS device, restaurant staff easily share one or multiple items across any number of new guest checks. The result is smoother transactions, less wait times, and increased customer satisfaction. Just like every other Aldelo Express POS solution and feature, the new Shared Item feature is accessible to new and existing Aldelo Express POS users through Aldelo Pay and approved Aldelo Partner merchant services. Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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