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Summer hits, and the food scene explodes—restaurants buzzing, bars slinging drinks, food trucks parked at every corner. The sun’s out, the crowds are thick, and everyone’s hungry for something fast and tasty. But with the seasonal chaos comes the usual headaches: lines snaking out the door, staff running on fumes, and customers tapping their feet. But self-service kiosks are the unsung heroes ready to flip the script for restaurants, bars, and food trucks in the hot months. Self-service kiosks are a game-changing solution that can streamline operations, boost efficiency, and enhance customer satisfaction during the summer rush.

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In the fast-paced world of restaurants, improving table turns is essential for maximizing revenue while enhancing customer satisfaction. One of the most effective tools for achieving this is the introduction of self-order kiosks, which improve table turns in both indoor and outdoor dining areas. These kiosks not only streamline the ordering process but also improve operational efficiency, making them an invaluable asset to modern restaurants.

What Are Kiosks and How Do They Work?
Self-order kiosks are interactive digital devices placed in strategic areas of the restaurant, allowing customers to browse image-based menus, place their orders, and even make payments without needing to wait for a server. Aldelo Express Kiosks are supported on non-proprietary tablets, and offer a user-friendly interface for an intuitive and familiar customer experience. Once the order is placed, it is sent directly to the kitchen, reducing the need for manual order entry, minimizing errors, and seamlessly organizing kiosk orders into digital Kitchen Display Systems (KDS) and kitchen printers alongside orders placed by staff and even customers online.

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With rising wages, labor costs, and ongoing staffing challenges, restaurants are looking for ways to optimize operations without compromising service quality. Rather than reducing staff, many restaurants are using self-service technology to re-allocate employees to other, often more valuable, tasks, ensuring smooth operations while improving customer experiences.

Aldelo Express provides a suite of self-service solutions that help restaurants make the most of their teams, allowing staff to focus on hospitality, food quality, and efficiency while technology handles routine tasks. Here’s how:

​1. Aldelo Express Kiosks Free Up Staff for Customer Engagement
Aldelo Express Kiosks, powered by iPad tablets, allow customers to place and customize their own orders at the counter. Instead of taking orders manually, staff can shift their attention to greeting guests, answering questions, and expediting food preparation. This improves efficiency while creating a more welcoming experience for customers.

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Bars and pubs are vibrant venues where food, drinks, and entertainment come together. To thrive in this fast-paced and competitive environment, operators need tools that streamline operations, enhance customer experiences, and boost profitability. Aldelo Express offers multiple flexible and efficient point of sale (POS) solutions tailored to meet the unique needs of modern bars and pubs.

Efficient Order Management
At the heart of a bar or pub is the ability to quickly process orders, payments, and serve customers. Aldelo Express allows staff to handle high volumes of orders seamlessly. The intuitive POS interface supports split tabs, quick recall and reorder, and QR code digital payments, ensuring guests have the flexibility they need.

The system also supports complex drink orders with customizable modifiers. Bartenders can easily handle special requests and preferences, such as “extra lime” or “light ice,” ensuring every drink meets the customer’s expectations.

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Hispanic restaurants have a unique charm that combines rich culinary traditions, bold flavors, and vibrant dining experiences. To succeed in this popular and fast-paced industry, operators need efficient tools that streamline operations, enhance customer satisfaction, and boost profitability.
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Whether you run a sit-down restaurant, taco truck, or casual counter-service establishment, Aldelo Express offers flexible solutions to fit your needs. Its cloud-based platform works across iPads, Android tablets, and mobile devices, giving Hispanic restaurants the freedom to scale their operations and adapt to changing customer demands. Aldelo Express Point of Sale (POS) is the perfect solution for Hispanic restaurants, offering robust features tailored to the diverse needs of these establishments.

​Simplify Complex Menus
Hispanic cuisine often features extensive menus with customizable options, from complex bar menus, to build-your-own burritos, to various protein choices for tacos, enchiladas, or bowls. Aldelo Express simplifies this complexity with its Matrix Module. Restaurants can create customizable menu items with multiple options and modifiers, streamlining the order process while maintaining accuracy.

For example, a base taco menu item can include options for tortillas, proteins, toppings, and sauces. Staff and customers can quickly build their orders with just a few taps, making it easy to accommodate special requests for any order type, including dine-in, takeout, curbside pickup, or delivery.

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Running a successful restaurant means finding the right balance between delivering exceptional service and keeping costs under control. One of the biggest challenges many restaurants face today is managing rising labor costs while maintaining in-store and remote operations. Aldelo Express offers a range of scalable point of sale solutions that not only make the day-to-day workload easier for wait staff but also help restaurant owners reduce labor expenses and improve overall efficiency. Here’s a look at how Aldelo Express tools can benefit your restaurant.

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Restaurant owners know that the point-of-sale system is the backbone of a business. It handles everything from taking orders and payments to inventory management, and from customer data collection to financial reporting. That’s why it’s so important to choose a point-of-sale system that is proven, efficient, and effective.

​Aldelo Express is a cloud point-of-sale system that has gained popularity among restaurant owners due to its comprehensive features and user-friendly interface. Plus, Aldelo Express supports dozens of natively developed point-of-sale features and modules, and provides access to valuable third-party integrations.

Here are some of the reasons why Aldelo Express is a superior point-of-sale solution for restaurants:

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The integration of technology in the restaurant industry is crucial for staying competitive. Among these advancements, image-based kiosks have emerged as a significant driver of increased sales by transforming how customers interact with menus, place orders, and enjoy their dining experiences.
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Enhanced Customer Experience
Image-based kiosks significantly enhance the customer experience by offering a visually appealing and user-friendly interface. Instead of navigating through text-heavy menus, customers can easily view high-quality images of each dish. This visual “sample” helps promote a more enjoyable ordering process. Plus, when customers can see what their meal looks like, it helps set clear expectations and can increase their appetite, leading to larger orders.

​Increased Order Accuracy
One of the major pain points in traditional ordering systems is the miscommunication between customers and staff, especially in noisy or fast-paced environments, which often results in incorrect orders, dissatisfaction, and wasted food. Image-based kiosks mitigate this issue by allowing customers to select their desired items directly. This reduces communication errors and helps ensure that orders are accurate. Satisfied customers who receive exactly what they ordered are more likely to return and recommend the restaurant to others, thus boosting sales through repeat business and word-of-mouth marketing.

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​Aldelo Express Self-Service Kiosks provide an efficient and convenient solution to restaurant customers who are short on time, and restaurant owners navigating rising labor costs and summer foot traffic. This technology offers numerous benefits to restaurant customers, transforming the dining experience into something more streamlined and enjoyable.

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Labor savings is a critical component of running a successful restaurant, and it can make all the difference between profitability and failure. The restaurant industry is notoriously competitive, and with rising food costs and overheads, operators need to find ways to cut costs wherever possible. Labor is a significant expense for restaurants, and finding ways to reduce labor costs without compromising the quality of food or customer service can be vital to a restaurant’s long-term success.

Here are 5 ways restaurants can save money on restaurant labor costs without sacrificing customer service:

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Part of helping restaurant owners maximize their business potential is by providing them with modern technology solutions that help them rely less on staffing needs so they can focus on meeting the needs of the everyday customer. Aldelo does just that by offering merchants Aldelo Express POS, an E2E cloud point-of-sale platform accessible with Aldelo Pay and approved Aldelo Partner merchant processing services. In addition to providing access to a full suite of merchant-facing POS solutions, Aldelo Express POS offers a natively-developed Self-Service Kiosk integration supported by readily available and affordable POS hardware.

Here are the top 4 ways Aldelo Express Self-Service Kiosks benefit restaurant owners and their customers:

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​The end of the year brings increased business and excitement as restaurant owners and staff work hard to serve an influx of customers and prepare for the coming year. For business owners, reflecting on the past year and writing down specific and measurable goals for their business makes them more likely to succeed in the coming year.

Aldelo is committed to helping merchants succeed. Unlike some point-of-sale software vendors whose direct contact ends after the system is installed, Aldelo supports restaurant owners throughout their initial year of use and beyond. Aldelo does this to ensure that merchants utilize the Aldelo Express native POS solutions, modules, and features that help their business thrive and grow. Plus, Aldelo merchants receive unlimited software updates and feature releases year-round, ensuring they are always operating with the latest-version POS software.

​Here are 5 considerations for restaurant owners as they prepare for the coming year:

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In today’s digital, customer-driven market, the best investment restaurant owners can make today is selecting a complete restaurant technology platform that allows them to simplify and streamline in-store and off-premises operations. That is why modern restaurant operations are utilizing cloud-based restaurant technology that allows the business to monitor and manage single and multi-store restaurants from a single back-office environment. Restaurant owners utilizing Aldelo Express POS are finding that it not only secures their business and simplifies operations, but saves them hundreds of dollars per month compared to their existing solution by operating on non-proprietary hardware and providing access to the full-featured Aldelo Express app marketplace.

Here are five additional reasons why restaurant owners prefer Aldelo Express POS:

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Despite increased wages and a massive amount of job openings for all positions, labor shortages, continued supply chain costs, and increased costs continue to affect the restaurant industry at unprecedented rates. When restaurants find themselves short on staff, owners and operators respond by adjusting their hours of operation or dedicating extra hours and taking on a variety of job functions to personally fill roles previously managed by hostesses, servers, kitchen and support staff.

In addition, many businesses are leaning on customer-facing restaurant point-of-sale technology for relief, generationally changing the landscape of restaurant operations and related customer self-service options.

​Aldelo offers a variety of products and solutions for conducting complete and customer-driven transactions…

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The pizza industry generates over $45 billion each year, with millions of Americans enjoying this classic, cheesy meal every day through in-store dining, delivery, and takeout orders. Fortunately for pizza restaurant owners, with so many varieties for toppings, sauces, and even crusts, pizza pies will always be in demand.

With the Aldelo Express Cloud POS pizza module, pizza restaurants enhance new and existing operations with a variety of cloud-based point of sale features that can be managed across multiple devices. This includes self-service ordering and payments through tablet-based kiosks, QR code-based online ordering and payments with customer smartphones, and in-store customer-facing multimedia displays with fast and convenient QR code-based transactions. Each one supports overall operational efficiency, even in crowded and fast-paced environments.

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As customers return to sit-down dining and bar environments, Aldelo Express helps business owners improve overall guest experiences with innovative POS solutions ideal for loud and crowded environments.

Aldelo Express offers affordable POS solutions that result in greater service flexibility and expandable operations. Bar owners implement merchant- and customer-facing ordering/payment solutions that include self-ordering kiosks and interactive rear customer displays that streamline transactions with visual-based order confirmations and payments.

Limiting access to features on devices such as iPads when using them for Kiosks or for use
as  a Point of Sale Station requires the use of Apples Guided Access.  Guided Access limits your iOS device to a single app and lets you control which features are available. ​...Read more