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Despite increased wages and a massive amount of job openings for all positions, labor shortages, continued supply chain costs, and increased costs continue to affect the restaurant industry at unprecedented rates. When restaurants find themselves short on staff, owners and operators respond by adjusting their hours of operation or dedicating extra hours and taking on a variety of job functions to personally fill roles previously managed by hostesses, servers, kitchen and support staff.

In addition, many businesses are leaning on customer-facing restaurant point-of-sale technology for relief, generationally changing the landscape of restaurant operations and related customer self-service options.

​Aldelo offers a variety of products and solutions for conducting complete and customer-driven transactions…

With Masa+ online ordering and QR code-based digital menus, restaurants easily manage a dynamic, integrated digital menu

​Native Online Ordering Compliments Front-of-House Staff

The initial benefit of customer-driven restaurant solutions for restaurant owners is reducing the amount of front-of-house staff needed while maintaining a high-level of customer service, even during unpredictable spikes in customer demand. Customers in control of managing their own orders and payments help restaurants increase their order intake efficiency and expand their customer base at any restaurant, food truck, event, or pop-up location.

With Masa+ online ordering and QR code-based digital menus, restaurants easily manage a dynamic menu, immediately synchronizing menu changes online that eliminate the hassle and printing costs of traditional menus.

Masa+ online storefronts enhance a restaurant’s digital presence and provide customers with easy access to purchase digital gift cards. Masa+ also shows users’ their rewards and gift card balances making them easily accessible so customers are encouraged to place orders from the online ordering menus consisting of vibrant images and transparent pricing. Masa+ orders made in-store and off-premises immediately sync with the Aldelo Express system, sending orders directly to prep printers or a kitchen display system (KDS).

Reduce wait times with self-service kiosk solutions from Aldelo Express

​Self-Service Aldelo Express Kiosk Solution Reduces Service Wait Times

Self-Service Kiosks from Aldelo Express increase ordering and payment options for indoor and outdoor dining environments, as well as restaurant lobbies, to reduce customer wait times, eliminate customer walkouts, and alleviate wait staff.

The Aldelo Express Self-Service Kiosk application utilizes the same point-of-sale digital menu matrices and allows operators to select from different UI layout configurations. Aldelo Express Kiosks support a variety of iPad models, brackets, and stands, offering owners a low-cost and nimble point of sale solution for dine-in, quick-service and to-go operations.

Learn more by contacting an Aldelo representative today at [email protected] or 877-639-8767

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​Restaurants that use ultra-competitive
Aldelo Pay or Aldelo Partner Merchant Services
obtain access to
a Centralized Multi-Store Restaurant Technology Platform
that includes Masa+ Online Ordering,
Unlimited Software Releases,
​Unlimited Software Upgrades, and 24/7 Technical Support!


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Please contact an Aldelo representative today for more details, 
including a free Aldelo Express POS demo trial

[email protected] | 877-639-8767 | [email protected]

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