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In today's fast-paced and technologically advanced world, the success of a restaurant often hinges on the power of its point-of-sale system. For many restaurants, as they navigate an ever-growing industry, the value of their point-of-sale system goes beyond its built-in solutions and features. Having the ability to integrate seamlessly with various third-party applications can be the difference between maintaining a good operation, and scaling into a great one.
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For Aldelo resellers, offering Aldelo Express Cloud Point-of-Sale means providing merchants an exceptional opportunity to grow their business through an extensive range of third-party integrations. From inventory management and accounting solutions to customer relationship management (CRM) and liquor control software, the Aldelo Express marketplace of third-party integrations provides numerous solutions that can enhance a restaurant’s day-to-day customer services, streamline back-of-house operations, and ultimately drive sales.

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​​In the ever-evolving landscape of the restaurant industry, point of sale technology developments are essential to enhancing restaurant efficiency, customer experience, and overall profitability. Since its first Windows-based system of 1999, Aldelo has been at the forefront of developing leading-edge top-tier point of sale (POS) solutions for the restaurant industry. The commitment is met through continual year-round development of innovative point of sale solutions for all restaurant applications. In this blog post, we'll explore seven of Aldelo's cutting-edge contributions of 2023.

​1. AI-Based Menu Item Prediction: POS Conformity and Consistency
Announced April 2023

Once again, in 2023 Aldelo took the concept of managing a restaurant to a whole new level with its second AI Automation Service: Menu Item Prediction, following the Aldelo Express AI Facial Recognition Login service released in 2021. As artificial intelligence (AI) technology continues to be developed, the 2023 release of Aldelo Express AI-Based Menu Item Prediction provides yet another ground-breaking use of AI technology made specifically available to everyday restaurant owners.

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Aldelo referral partners that offer Aldelo Express POS quickly gain more customers by providing an unparalleled cloud-based restaurant technology platform. Through a full-featured app marketplace that consists of powerful native POS solutions and several valuable third-party integrations, Aldelo referral partners equip their merchants to successfully monitor, manage, and customize an E2E restaurant operation in any market.

As customers rely on on-demand self-services, the growing number of restaurant owners are turning to native and third-party online ordering and digital payments solutions. To help referral partners strengthen their portfolio of customer-centric services, Aldelo has recently added Uber Eats to its network of approved third-party integrations for its cloud-based Aldelo Express POS platform.

The result is providing referral partners and their customers with more options for implementing online ordering and delivery solutions that compliment and enhance their existing Aldelo Express POS system.

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​As a growing number of customers rely on on-demand and digital self-services, Aldelo has recently added Uber Eats to its community of third-party integration partners to provide Aldelo Express POS users with additional powerful online ordering and delivery options.

The Uber Eats platform is available in over 6,000 cities and serves as a familiar and efficient technology that can expand a restaurant's existing customer base and help to promote the business through enhanced visibility in their local market.

By directly integrating the Uber Eats platform into the Aldelo Express POS platform, merchants manage an online webstore, menu, and orders in a single POS interface, utilizing Aldelo Express POS terminals from anywhere with a Wi-Fi or Cellular Data connection.

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​Largely ignored in the US for years, QR codes are proving daily how much of a productive and trusted asset they are to business owners in today’s unpredictable market climate. As restaurant owners continually adjust to the contactless and digital market, utilizing QR code-based access to native and third-party online ordering and digital payment integrations help staff and customers increase operational efficiency, reduce order errors, and improve overall customer service levels and satisfaction.
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With eight out of ten people carrying a smartphone camera in their pockets, unique QR codes enable restaurants to put ordering and payment capabilities into the hands of their customers, including:

• Paperless menus
• Place online orders
• Scan-and-pay at the POS
• Web-based digital payments
• Leave cashless tips
• Receive paperless receipts
• Gain loyalty points
• Trigger curbside pick-up
• Digital restaurant storefronts
• And more!

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The arrival of cloud-based restaurant point-of-sale solutions has provided owners and operators with unprecedented access to store and customer data in real-time. Unlike fixed position Window-based terminals, decentralized cloud-based hardware allows restaurants versatility to place merchant- and customer-facing devices in more convenient and accessible positions.

Aldelo Express POS users have successfully adapted their business operations and expanded customer services by implementing a modern point-of-sale restaurant platform that supports mobile and remote ordering payment capabilities, self-service kiosks, digital menus and online ordering, smart kitchen display systems, and QR-code-driven e-Gift, e-Loyalty, and e-Coupons, etc.

Aldelo Express restaurants select from a variety of available and supported interoperable devices, such as iPad and Android tablets, Android terminals, and Android mobile devices.

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Five years ago, Steve DaPolito never would have guessed his pizza business would survive a 17-month road closure, global pandemic, and record inflation in just two years. Today, he attributes his business’s success to daily sales data available at his fingertips, thanks to a seamless accounting integration from MarginEdge and Aldelo.

“Some of my fellow restaurant owners are way behind on price adjustments because they didn’t have time to look at the data and left money on the table,” said DaPolito. “We didn’t do that.”

Even before a nation-wide lockdown in 2020, Bisonte Pizza Company was already using detailed sales data to navigate unusual circumstances. A nearby construction project forced the business to operate on a closed road for 17 months, forcing DaPolito to get creative with business services and navigate changes in customer demands.

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Aldelo Express Cloud POS restaurant technology platform is a powerful, all-inclusive point-of-sale solution that offers operators features such as native Kiosk, Kitchen Display System (KDS), and order/pay at the table applications. The platform also enables restaurants to establish an immediate digital presence that includes an online storefront with online ordering, QR code-based payment services, and multi-store gift, loyalty, and rewards programs. Aldelo Express POS merchants select from a wide range of affordable and readily available iPad and Android tablet devices for their POS needs.

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As customers return to sit-down dining and bar environments, Aldelo Express helps business owners improve overall guest experiences with innovative POS solutions ideal for loud and crowded environments.

Aldelo Express offers affordable POS solutions that result in greater service flexibility and expandable operations. Bar owners implement merchant- and customer-facing ordering/payment solutions that include self-ordering kiosks and interactive rear customer displays that streamline transactions with visual-based order confirmations and payments.

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​​Five years ago, typically only pizza places and a few full-service restaurants offered delivery of their food and drinks. Today, restaurants of all types and sizes are engaging with native and third-party delivery services to reach existing customers and expand their customer base.

Determining the best combination of native and third-party delivery platforms can be a difficult and confusing process for business owners. Do they hire additional staff to deliver items purchased through their online ordering platform, or partner with popular ordering and delivery services to increase their brand exposure?

Because each business and local market is different, there is no right or wrong answer. However, owners and operators must conduct a serious cost-benefit analysis to determine the best investment for their business. This depends on (1) what will bring the most value to the business; (2) the flexibility of the online ordering and delivery platform; (3) the cost of the program; and (4) the ease of managing the program for a single or multi-store restaurant operations.

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​The Aldelo Express Cloud POS restaurant technology platform offers a rich ecosystem of FREE merchant- and customer-facing iPad-based solutions and applications made available to Aldelo Express users with the click of a button. At any time, Aldelo Express users may begin expanding their full-featured POS with smart kitchen display systems (KDS), self-service kiosks, interactive multi-media customer displays, and more with no additional costs or fees for software licenses, setup, or usage.

Aldelo introduced several innovative developments in 2021 to enhance restaurants’ “contactless services” for meeting customer demands, providing owners and operators the tools they need to run a sustainable and robust business in uncertain times. Developments include access to all-in-one compact mobile POS devices, “Facial AI” login security feature, free QR code-based resources, and updated Masa+ digital payment services.

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​Running a restaurant business in 2021 clearly reinforced that flexibility is essential to success. Amidst the uncertainty of the economy, labor force, and the competitive online market, restaurant owners and operators had to be flexible with the resources they had to navigate a highly unpredictable environment. For many, point-of-sale technology empowered merchants to serve their customers in creative, new, and lucrative ways in-store, online, outdoors, and off-site.

​Any restaurant that buys, sells, or charges based upon weight within the United States must use a “legal-for-trade” scale.

NTEP certified scales are required by restaurants when weighing any product and selling it directly to the customer based on the weight provided. NTEP certification provides consumers with the confidence that they are getting what they paid for by requiring a high degree of readability on the scale. The certification also confirms that restaurants are weighing products accurately and not giving away profits.

NTEP stands for National Type Evaluation Program, an approval system created by the U.S. Department of Commerce's National Institute of Standard and Technology (NIST) and the National Conference on Weights and Measures (NCWM).

Aldelo's Development Dash Board helps developers generate development keys, manage versioning and view merchants who are actively using their services.  This easy to navigate and simple to use tool is a great place for full self service development groups to access Aldelo's development information.
Best of all, for qualified developers, Its FREE. 
​Visit our developers page at Doc.Aldelo.io and see how easy it really is 
​Once you have completed your integration, you can apply to have your integration listed in the Aldelo Market Place inside the Aldelo Express back office and on our webpage at www.aldelo.com  Helping your promote your integration to the world! ​