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How Contactless Ordering and Paying at the Table Improve Guest Satisfaction

1/12/2026

 

How Contactless Ordering and Paying at the Table
Improve Guest Satisfaction

​Serve Up Warm Meals with Fast Service and Minimal Friction

3-minute read ---
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Today’s diners want warm meals, fast service, and minimal friction throughout their experience. That’s why contactless ordering and paying at the table continue to grow as an essential winter dining service.
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By using QR Code ordering, Pay-at-Table solutions, and tableside mobile POS, restaurants can improve guest satisfaction while keeping operations efficient during the busiest and most demanding season of the year.

How Do Contactless Dining Tools Improve Winter Guest Satisfaction?
Contactless dining tools improve guest satisfaction in winter by reducing wait times, speeding up payment, minimizing table congestion, and giving guests more control over ordering, especially during peak indoor dining hours.
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Aldelo ePay Store-and-Forward Offline Payments for 19th Holes & Remote Stations

1/5/2026

 

Aldelo ePay Store-and-Forward Offline Payments for 19th Holes and Remote Food Stations

​Offer Smooth Service and Guest Satisfaction Even When Connectivity Isn’t Perfect

3-minute-read ---

Golf courses, resorts, and large venues often rely on food and beverage locations that operate far from buildings with traditional WiFi infrastructure. From the 19th hole shack to beverage carts roaming the fairway, reliable payment acceptance can be a challenge, especially when internet connectivity is inconsistent or unavailable. That’s why businesses need solutions like Aldelo ePay store-and-forward offline payments to deliver real operational value.

What Is Store-and-Forward Offline Payments?
Store-and-forward offline payments allow merchants to accept credit card transactions in traditional restaurant settings even when the internet goes down. Instead of declining the transaction, the POS securely stores the payment data locally and automatically forwards it for processing once connectivity is restored. For high-traffic, remote, or mobile food operations, this capability ensures businesses continue accepting payments without disruption.
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Modern Table Service Tools That Improve Guest Experiences​​ & Staff Efficiency

12/8/2025

 

Aldelo Express Table Service Solutions:
​Modern Tools That Improve Guest Experiences ​​& Staff Efficiency

Serve with Speed and Confidence with Digital Table Management,
​QR Code Ordering, & Mobile POS

3-minute read ---
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Running a successful table-service restaurant requires constant awareness: of guests waiting to be seated, tables that need cleaning, orders ready for delivery, and customers ready to pay. With Aldelo Express, restaurant owners gain an integrated suite of digital tools designed to streamline the entire front-of-house experience. From color-coded table statuses to QR code ordering and mobile devices for tableside service, Aldelo Express helps operators stay organized, serve faster, and keep guests satisfied.

​Let’s take a look at how each of these capabilities works together to elevate both efficiency and hospitality in any full-service dining environment.
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Restaurant Tech Wishlist:​ POS Tech that Restaurants Want

12/3/2025

 

Restaurant Tech Wishlist: ​POS Tech that Restaurants Want
AI POS is a Game-Changer for Restaurants

3-minute read ---
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The restaurant industry continues to evolve at a rapid pace, and operators are prioritizing technology that improves efficiency, reduces costs, and enhances the guest experience. As the new year approaches, many restaurants are building a “tech wishlist” focused on solutions that streamline operations, support staff, and create loyal customers.

​Here are the top five technology priorities restaurants are looking for, and why they matter.
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Image-Based Ordering: Enhancing Speed and Ease of Use for Customers and Staff

11/19/2025

 

Image-Based Ordering:
​Enhancing Speed and Ease of Use for Customers and Staff

​Supported by POS Terminals, Self-Service Kiosks, and Masa+

3-minute read ---
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One of the most effective ways to streamline the ordering process is through visual ordering, which utilizes image-based menu interfaces to improve ease of use for both customers and staff.
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From self-service kiosks and Masa+ digital menus to Aldelo Express POS terminals, buttons with vibrant food and drink images transform how customers select items and how staff process orders. By incorporating restaurant food and drink images into the menu interface, restaurants create an intuitive and engaging ordering experience that reduces errors, speeds up transactions, and enhances customer satisfaction.

How Visual Ordering Benefits Customers
A “language-free” ordering system helps simplify the decision-making process. Instead of relying on text descriptions, guests can visually browse digital menus, making it easier to choose items based on appearance. This is especially beneficial for:
  • New Customers – Those unfamiliar with the restaurant’s offerings can make informed decisions quickly
  • Dietary Preferences – Clear images of meals support those with dietary restrictions or preferences to select suitable items
  • Language Barriers – Images eliminate confusion, making ordering easier for non-native speakers
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PRESS RELEASE: Aldelo Releases “ePay” Platform

10/14/2025

 
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*** FOR IMMEDIATE RELEASE ***
PRESS RELEASE
October 14, 2025
Aldelo Releases "ePay" Platform

New Merchant Onboarding and Management Platform Provides
​Enhanced Visibility and Cloud POS Features
PLEASANTON, CA – October 14, 2025 – Aldelo, L.P., developer of the Aldelo Express Cloud Point-of-Sale (POS) restaurant technology platform, proudly announces the launch of Aldelo ePay, a brand-new payment gateway and middleware platform built to modernize and simplify how restaurants process transactions.

Aldelo ePay delivers an integrated payment experience that combines speed, security, and intelligence, empowering restaurant operators with direct payment management, expanded hardware compatibility, and AI-assisted merchant onboarding that streamlines the setup process from start to finish.

Revolutionizing Restaurant Payment Management

The introduction of Aldelo ePay marks a major milestone in Aldelo’s continued innovation within the restaurant technology industry. The platform centralizes payment operations through a secure cloud-based management portal, giving merchants total visibility and control over their payment activities.
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​How Aldelo Express Helps Restaurants Manage Seasonal Crowds

9/25/2025

 

Back to School, Back to Busy:
​How Aldelo Express Helps Restaurants Manage Seasonal Crowds

​Manage Menus and Crowds with Aldelo Express and Masa+

3-minute read ---
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As the school season kicks off, restaurants experience a dramatic change in customer flow. Summer crowds give way to early dinners, busier lunch hours, and fluctuating weekend patterns that come with the school year. For restaurant operators, this time of year requires flexibility, speed, and accurate insights to stay ahead of evolving customer habits.

From smarter menu management to optimized staffing, Aldelo Express provides restaurant owners with the real-time tools and automation they need to adapt, serve, and succeed during the transition from summer to school schedules. Meanwhile, Aldelo Express’s Masa+ offers seamless QR code ordering and payments to enhance order intake capabilities from anywhere with an internet connection.
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Boost Restaurant Buzz with Themed Happy Hours for Your Restaurant or Bar

8/25/2025

 

Boost Restaurant Buzz with Themed Happy Hours
​for Your Restaurant or Bar

Turn New Customers into Regulars with Masa+ Multi-Store Loyalty Rewards

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​​3-minute read ---
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August is a lively month for restaurants, with families squeezing in summer fun and locals easing into back-to-school routines. Themed happy hours are a practical way to draw crowds, create a fun atmosphere, and increase sales during this transitional season. By offering creative themes and leveraging Aldelo Express POS and marketing tools, you can make your happy hours a highlight of the community’s week. Here’s how to set up themed happy hours that keep your restaurant buzzing this August.
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Advantages of Non-Proprietary Mobile POS Devices for Restaurants

8/21/2025

 

Advantages of Non-Proprietary Mobile POS Devices for Restaurants
Aldelo Express Mobile POS Precision and Adaptability Meets Customer Demands

3-minute read ---
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Aldelo Express, a cloud-based restaurant point of sale solution, distinguishes itself by leveraging non-proprietary mobile hardware such as iPads and Android tablets and mobile POS devices. Non-proprietary mobile POS hardware with Aldelo Express provides:
  • Unmatched flexibility
  • Cost savings
  • Enhanced mobility
  • Simplified security and control
  • Scalability for growth
This game-changing approach delivers practical advantages that empower merchants to streamline operations, reduce costs, and scale their business to meet evolving needs.
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Leveraging Aldelo Express Mobile POS for Outdoor Dining in August

8/6/2025

 

Leveraging Aldelo Express Mobile POS for Outdoor Dining in August
How Mobile POS Services Make Outdoor Ordering a Breeze

3-minute read ---
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As August 2025 brings warm evenings and vibrant summer vibes, restaurants are seizing the opportunity to maximize their outdoor dining spaces. Patios, rooftops, and pop-up events are buzzing with customers eager to soak up the season’s final days. To keep service seamless and guests delighted, Aldelo Express’s Mobile POS solution is a game-changer for restaurant owners looking to elevate their outdoor dining experience. Here’s how leveraging Aldelo Express’s mobile POS technology can transform your operations this August and beyond.

​The Outdoor Dining Season
Outdoor dining remains a staple in August, with diners flocking to open-air settings for everything from casual brunches to upscale dinners. However, managing these spaces comes with unique challenges—servers navigating crowded patios, ensuring quick order turnaround, and processing payments on the spot. Traditional POS systems tethered to a counter can slow down service and frustrate guests. Aldelo Express Mobile POS, designed for service flexibility, empowers restaurants to meet these demands with ease.
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The Best Food Truck POS Solutions for Success

6/9/2025

 

The Best Food Truck POS Solutions for Success
How Aldelo Express Food Truck POS Enhances Operations

2-minute read ---
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Running a food truck is an exciting and fast-paced business, but it also comes with unique challenges. Limited space, high customer demand, and the need for quick service require a point-of-sale (POS) system that’s flexible, efficient, and easy to use. That’s why Aldelo Express and Masa+ offer the best food truck POS solutions to streamline transactions, improve customer experience, and boost profitability.

Why a Reliable POS is Critical for Food Trucks
Unlike traditional restaurants, food trucks operate in compact spaces, often moving to different locations throughout the week. A reliable food truck POS system must be:
  • Compact & Mobile – Space is limited, so a food truck POS system should fit neatly in the truck while offering the ability to take orders from anywhere.
  • Fast & Efficient – Food truck customers expect quick service. A slow or complicated checkout process can result in lost sales.
  • Connected & Flexible – With multiple payment options, including credit cards, digital wallets, and contactless payments, a food truck can cater to all types of customers.
  • Cloud-Based & Remote Capable – Operating in various locations means using mobile internet connectivity through cellular data. A cloud-based system with mobile connectivity ensures uninterrupted service.
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Prepare for Summer with Aldelo Express

5/15/2025

 

Prepare for Summer with Aldelo Express:
Why Now is the Time to Optimize Your Restaurant Services

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3-minute read ---
With warmer weather and longer days ahead, restaurants are preparing for an influx of customers eager to dine out, enjoy patios, and gather with friends and family. Summer is one of the busiest seasons for restaurants, making it crucial to have the right technology in place to manage increased demand. By setting up intelligent restaurant services from a cloud-based POS system like Aldelo Express, restaurants are better prepared before the summer rush begins.
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How to Use QR Codes for Spring and Summer Dining Services

5/14/2025

 

How to Use QR Codes for Spring and Summer Dining Services
QR Code Convenience for Ordering, Digital Payments, and More!

4-minute read ---
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As the weather warms up, restaurants have a unique opportunity to enhance their outdoor dining experiences with convenient QR codes. QR codes are becoming a staple in the industry, not just for menus but also for digital payments, loyalty programs, and customer engagement. With Aldelo Express Masa+ Digital Payment services such as QR Code Fast Pay and Scan & Pay, restaurants can provide seamless, secure transactions while streamlining operations and enhancing customer satisfaction.

​Here are some creative ways to integrate QR code convenience into your restaurant’s spring and summer service…
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How to Bring a Personal Touch to Restaurant Dining with Mobile POS Technology

5/7/2025

 

How to Bring a Personal Touch to Restaurant Dining
​with Mobile POS Technology
Despite Technological Advancements, Customers Still Crave Personal Connection

3-minute read ---
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Customer-facing restaurant technology has made ordering and payments more efficient than ever. From QR code-accessible digital menus to self-service kiosks, restaurants are embracing tools that streamline operations and reduce wait times. But despite these advancements, many customers still crave personal interaction when they dine out—especially in sit-down restaurants, where service is just as important as the food. Guests appreciate being greeted by a friendly server, guided through the menu with recommendations, and given attentive, personalized service throughout their meal.

​By embracing mobile POS solutions, restaurants don’t have to choose between efficiency and hospitality—they can have both. It’s time to enhance your great service with the perfect blend of human connection and modern technology.
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Take Digital Ordering and Payments On-the-Go

5/5/2025

 

Take Digital Ordering and Payments On-the-Go
with Aldelo Express Handheld Mobile POS

​How Mobile POS Devices Support Faster, Seamless Restaurant Services

3-minute read ---

In today’s fast-paced restaurant industry, operators need technology that enhances efficiency, improves customer satisfaction, and expands service beyond traditional dining rooms. Aldelo Express handheld mobile POS devices provide a seamless, flexible solution for restaurants to take orders and accept payments directly at the table, on outdoor patios, or even at offsite events. With these mobile POS devices, staff can offer faster, more convenient service while maintaining full integration with the restaurant’s front-of-house, back-of-house, and back-office point-of-sale operations.
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Enhancing Tableside Service for Faster, More Personalized Dining
The ability to process orders and payments directly at the table has enhanced the dining experience for both customers and staff. Instead of walking back and forth to a stationary terminal, servers can input orders instantly on a handheld device, reducing order processing time and minimizing errors. Orders are sent immediately to the kitchen, allowing food to be prepared faster while ensuring accuracy.
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Using Mobile POS as a Line-Busting Strategy

3/31/2025

 

Using Mobile POS as a Line-Busting Strategy
Gain a Competitive Edge with Mobile Ordering and Payments

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3-minute read ---

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Long lines and slow service can be a dealbreaker for restaurant customers, especially during busy hours or peak seasons. To maintain a competitive edge, restaurant owners turn to mobile point-of-sale (POS) systems as an effective line-busting solution. By equipping staff with mobile devices for tableside ordering and payment processing, restaurants can streamline service, enhance the customer experience, and maximize operational efficiency.
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How to Transform Bars and Pubs​ with Aldelo Express POS

3/17/2025

 

How to Transform Bars and Pubs
​with Aldelo Express POS

​Streamline Transactions and Enhance Customer Experiences

3-minute read ---
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Bars and pubs are vibrant venues where food, drinks, and entertainment come together. To thrive in this fast-paced and competitive environment, operators need tools that streamline operations, enhance customer experiences, and boost profitability. Aldelo Express offers multiple flexible and efficient point of sale (POS) solutions tailored to meet the unique needs of modern bars and pubs.

Efficient Order Management
At the heart of a bar or pub is the ability to quickly process orders, payments, and serve customers. Aldelo Express allows staff to handle high volumes of orders seamlessly. The intuitive POS interface supports split tabs, quick recall and reorder, and QR code digital payments, ensuring guests have the flexibility they need.

The system also supports complex drink orders with customizable modifiers. Bartenders can easily handle special requests and preferences, such as “extra lime” or “light ice,” ensuring every drink meets the customer’s expectations.
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Why It’s Time to Move from Legacy POS to Cloud POS

1/9/2025

 

Why It’s Time to Move from Legacy POS to Cloud POS
Aldelo Express Offers Powerful and Flexible Restaurant Services

3-minute read ---

For decades, legacy point-of-sale (POS) systems have been the backbone of restaurant operations. These traditional systems offered reliable transaction processing and reporting, but as technology advances, their limitations become more apparent. Cloud-based POS solutions like Aldelo Express are redefining how modern restaurants operate, providing efficiency, flexibility, and scalability that legacy systems can’t match.

​If your restaurant is still using a legacy POS system, here’s why it’s time to make the switch and move from legacy POS to cloud POS.

Enhanced Mobility and Flexibility
Legacy POS systems are usually stationary and often require heavy, bulky, and expensive hardware that takes up valuable counter space. Aldelo Express runs on iPads and Android Tablets and terminals, enabling mobile operations that adapt to any business setup. Whether it’s tableside service, in-house delivery service, or outdoor dining, a cloud POS offers seamless service wherever your customers are.
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Boosting Efficiency in a Busy Restaurant with Aldelo Express Mobile POS

10/30/2024

 

Boosting Efficiency in a Busy Restaurant
with Aldelo Express Mobile POS

​Streamline Order Taking in Tableside and Remote Environments

3-minute read ---
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Imagine a bustling restaurant on a Saturday afternoon, filled with patrons eager to enjoy their meals al fresco. The atmosphere buzzes with excitement, but the servers face an array of operational challenges that could dampen the experience. Luckily, the restaurant has recently integrated Aldelo Express Mobile POS software, transforming how they manage orders and serve customers.
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As the lunch rush begins, the servers take their positions. Instead of juggling notepads and running back and forth to a stationary POS terminal, they wield Aldelo’s mobile handheld POS devices. This setup allows them to take orders directly at the table, significantly speeding up the order process. With just a few taps on the screen, servers enter the customers’ choices, including modifications and special requests, ensuring that orders are accurate and tailored to individual preferences.
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Top Features and Solutions of Aldelo Express Food Truck Point-of-Sale

8/5/2024

 

Top Features and Solutions of
Aldelo Express Food Truck Point-of-Sale

​Streamline Operations, Enhance Customer Satisfaction, and Drive Business Growth

3-minute read ---
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Running a food truck demands an efficient, reliable, and versatile point-of-sale (POS) system. Aldelo Express Food Truck POS stands out in the market by offering a suite of features designed to meet the unique needs of modern food truck operators.

​Here are the top features and solutions that make Aldelo Express an exceptional choice for any modern food truck:
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1. Cloud-Based Point-of-Sale
Aldelo Express is a cloud-based point-of-sale system, enabling food trucks to run and manage their operation from anywhere with a Wi-Fi or Cellular Data connection. Cloud-based storage and system management ensures food truck data is securely saved and accessible from any device connected to the internet. This level of flexibility enables food truck operators to efficiently run, monitor, and manage their business remotely, whether physically at the food truck location or off-site.
2. User-Friendly Interface
Tablet and mobile point-of-sale terminals offer food trucks an intuitive, user-friendly interface with image-based buttons that ensures that even those with minimal technical expertise can quickly and easily place orders, add modifiers/customizations, and process payments. Ease of use minimizes training time for staff, allowing them to get up to speed quickly and focus on serving customers. Aldelo Express runs on touch-screen terminals that are designed to handle the fast-paced environment of a food truck, enabling operators to process orders quickly and accurately.
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Enjoy a Buffet of Point-of-Sale Features​ with Aldelo Express

8/2/2024

 

Enjoy a Buffet of Point-of-Sale Features
​​with Aldelo Express

Switch Today to Access Industry-Leading Restaurant Technology!

3-minute read ---
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Restaurant owners know that the point-of-sale system is the backbone of a business. It handles everything from taking orders and payments to inventory management, and from customer data collection to financial reporting. That’s why it’s so important to choose a point-of-sale system that is proven, efficient, and effective.

​Aldelo Express is a cloud point-of-sale system that has gained popularity among restaurant owners due to its comprehensive features and user-friendly interface. Plus, Aldelo Express supports dozens of natively developed point-of-sale features and modules, and provides access to valuable third-party integrations.

Here are some of the reasons why Aldelo Express is a superior point-of-sale solution for restaurants:
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Top 5 Advantages of Aldelo Express​ Food Truck Point-of-Sale

7/17/2024

 

Top 5 Advantages of Aldelo Express ​Food Truck Point-of-Sale
Thoroughly Integrated Solutions Support Customers and Staff

3-minute read ---
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Operating a food truck is an exciting but challenging adventure. Unlike brick-and-mortar operations, owning a food truck means going to where your customers are and building a customer base across multiple physical locations.

​Fortunately, Aldelo Express Food Truck Point-of-Sale is designed to support mobile food truck operations with as few as one device on an internet or cellular data connection. But users can also expand their food truck point-of-sale to include non-proprietary tablets, customer-facing Masa+ QR code online ordering, and even tablet-supported Aldelo Express Kiosk stations.

Here are the top 5 benefits of Aldelo Express Food Truck Point-of-Sale (POS):
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Continue Operating During Power and Internet Outages with Aldelo Express

7/15/2024

 

Continue Operating During Power and Internet Outages
​with Aldelo Express
And Quickly Recover After Hurricanes, Storms, and Wildfires

3-minute read ---
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Two of the most fundamental threats to a restaurant’s business are power and internet outages. In service disruptions brought on by hurricanes, storms, wildfires, heatwaves, and other natural threats, restaurants reliant on an internet and electrical connection can lose business for days or weeks at a time, or as long as it takes for local infrastructure to be up and running again.

​Fortunately, by taking proper preventative measures, restaurant owners and operators that choose Aldelo Express Cloud Point-of-Sale for their business can continue running a complete food service operation in the midst of seemingly crippling circumstances.
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Power Outages
Power outages can be catastrophic for restaurants. A loss of power means restaurants are unable to prepare food and cannot accept orders or payments with their digital system. Because of this, restaurants are forced to close their doors until power services are restored to an uninterrupted level.

The best way to prevent power loss in a restaurant is by installing an individual uninterrupted power supply (UPS) that feeds power to the store’s Wi-Fi router, point-of-sale terminals, and network printers. This enables restaurant staff to continue operating their Aldelo Express Point-of-Sale system in the event of power outages caused by hurricanes, thunder/lightning storms, heat waves, or provider malfunctions. At a minimum, a business is able to properly close checks and process transactions for conducting an orderly close of the restaurant until power can be restored.
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Navigating Outdoor Dining, Takeout, and Alcohol-To-Go Services with Aldelo Express

4/10/2024

 

Navigating Outdoor Dining, Takeout, and
Alcohol-To-Go Services with Aldelo Express

​Maximize Efficiency While Enhancing Restaurant and Bar Operations

3-minute read ---
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​In the time surrounding the coronavirus pandemic, restaurants survived by adapting to their new circumstances with outdoor dining, takeout, and off-premises “alcohol-to-go” services. For many restaurants, these services remain an integral part of their restaurant operations. Today, modern establishments can efficiently navigate outdoor dining, takeout, and alcohol-to-go services with Aldelo Express, a leading restaurant point-of-sale solution.
Managing Outdoor Dining and Takeout with Aldelo Express
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1. Dynamic Table Management
  • Organize the graphical interface to reflect outdoor table arrangements
  • Easily view color-coded table statuses in real-time

2. Flexible Order Taking
  • Enable servers to take orders directly at the table using handheld devices, reducing wait times and enhancing the dining experience
  • Support customer-driven orders with QR codes on table stickers or table tent cards
  • Customize order routes by section, sending orders from outdoor dining areas to designated printers and/or kitchen display system (KDS) screens for efficient order management
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Revolutionizing Restaurants: The Advantages of Roaming Orders and Payments

3/20/2024

 

Revolutionizing Restaurants: The Advantages of Roaming Orders and Payments from Aldelo Express Mobile Point-of-Sale Solutions

3-minute read ---
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The ability to process orders and payments from a mobile point-of-sale device enables restaurants to extend their unique dining experience to anywhere with a Wi-Fi or Cellular Data connection, such as:
  • outdoor dining areas
  • drive-in style dining or curbside pickup
  • patio bars
  • and more

​​Here are some key benefits of accepting orders and payments using Aldelo Express Mobile Point-of-Sale solutions:
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