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​The end of the year brings increased business and excitement as restaurant owners and staff work hard to serve an influx of customers and prepare for the coming year. For business owners, reflecting on the past year and writing down specific and measurable goals for their business makes them more likely to succeed in the coming year.

Aldelo is committed to helping merchants succeed. Unlike some point-of-sale software vendors whose direct contact ends after the system is installed, Aldelo supports restaurant owners throughout their initial year of use and beyond. Aldelo does this to ensure that merchants utilize the Aldelo Express native POS solutions, modules, and features that help their business thrive and grow. Plus, Aldelo merchants receive unlimited software updates and feature releases year-round, ensuring they are always operating with the latest-version POS software.

​Here are 5 considerations for restaurant owners as they prepare for the coming year:

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The holiday season is upon us, meaning merchants are busy serving an influx of customers and preparing for the new year. As restaurants face increased customer traffic and gain new customers through gift cards, loyalty programs, and online ordering, many find their restaurant services would benefit from a mobile handheld POS terminal.

Integrated mobile handheld POS terminals enable:

• Increased table turn rates via tableside ordering
• Synchronization with kitchen display systems (KDS) and kitchen printers
• Completing payments at the table
• Servers to be more accessible and improve customer service

Combined with a built-in EMV/payment processing device, handheld POS terminals provide restaurants with an all-in-one ordering and payments solution, enabling them to speed up transactions through roaming ordering and digital payments from anywhere with a Wi-Fi or Cellular Data connection.

3-minute read ---
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Whether you’re opening up a food service business for the first time or are a seasoned restaurant owner, selecting the right point-of-sale system for your restaurant can be a time-consuming and confusing task. With so many solutions available on the market, it seems like the options are endless, especially when considering how companies charge for services, processing providers, and POS hardware. Some features are only made available through additional monthly fees or increased credit card rates.

Restaurant owners choose Aldelo Express POS for their restaurant, bar, pizza place, or food truck because of the company’s simplistic and transparent offering of its complete restaurant cloud technology platform. With a full-featured suite of natively integrated POS solutions, including customer-facing online ordering and digital payments, Aldelo Express provides merchants an easy-to-use, all-inclusive restaurant technology platform for only the cost of Aldelo Pay or approved Aldelo Partner merchant services, or via a monthly SaaS rate, that simplifies their decision-making process. Aldelo merchants also receive unlimited software licenses, unlimited software updates, 24/7 technical support, and more at zero additional cost to their business.

​Here are the top 5 things to consider when purchasing a new point-of-sale solution:

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Aldelo referral partners offer one of the most valuable restaurant point-of-sale solutions in the industry. In addition to offering basic point-of-sale needs with integrated digital payments and back-office reports, referral partners who offer the cloud-based Aldelo Express POS restaurant technology platform provide their customers with:
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• Automatic cloud-based data syncs across all POS terminals
• QR code-based ordering and digital payments
• Native inventory module
• Digital labor scheduling and employee communications
• Masa+ online orders and digital payments

2-minute read ---
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Many customers that dine at high-end restaurants don’t go for the food – at least, not exclusively. A main draw of fine dining is the customer-centric experience that makes guests feel like VIP’s. From arriving at the restaurant with a reservation, to ordering from the chef’s selection with a paired drink, and being served by attentive staff throughout the meal, “fine dining” means enjoying great food and great service in a great restaurant atmosphere.

Aldelo Express POS offers multiple applications and features to support a restaurant’s fine dining services. These include:

• Mobile handheld POS terminals for seamless tableside ordering and digital payments
• Customer profiles for recording special requests, order histories, and party details
• Digital hostess and reservation modules, complete with text-based alerts
• Split customer check by seat, before, during, or after orders are placed
• Automatic POS data syncs across all devices and back-office reports

4-minute read ---
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As customers continually gravitate towards affordable mobile and/or handheld point-of-sale terminals, Aldelo Express POS iPad- and Android-based hardware options help streamline and simplify operations by synchronizing in-person and remote services using a fully integrated restaurant technology platform.

Here 5 reasons why merchants prefer Aldelo Express cloud point-of-sale technology over legacy hardware point-of-sale systems:

3-minute read ---
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​This October 28, 2022, the PCI Security Standards Council will officially close the Payment Application Data Security Standard (PA-DSS) program. For restaurant owners and credit card merchants, this means finalizing the transition from the PA-DSS program to its successor, the PCI Secure Software Standard. This will enable restaurant owners to continue adhering to PCI Security Standards Council standards in everyday business transactions.

Established by five major credit card companies, the Purchase Card Industry Data Security Standards (PCI DSS) are a set of regulations for all businesses that accept credit cards and continue to be modified as payment processing and data systems evolve. While not legally enforced, adherence to PCI DSS standards is extremely widespread and can result in multiple financial penalties, up to and including denial of credit card processing for merchants who do not comply.

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Aldelo has always been, first and foremost, a restaurant point-of-sale software developer. Since the introduction of its cloud-based Aldelo Express POS solution, Aldelo has continued working to meet the needs of everyday restaurant owners operating in the digital age. Through Aldelo Express’s customizable and affordable point-of-sale solutions – utilizing non-proprietary hardware – Aldelo Express is a highly customizable restaurant technology platform designed for meeting a variety of application needs. Aldelo merchants run a complete front- and back-of-house operation utilizing a variety of interoperable iPad, Android Tablet, and Android Mobile-based hardware solutions, including Android Mobile handheld POS devices.

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Working in a busy restaurant requires a lot of mental and physical energy, especially when restaurants are short on staff. Servers are frequently required to manage multiple tables at once, which requires managing multiple credit cards, periodically checking in with guests, and accurately inputting orders into the restaurant’s point-of-sale system. Combined with increased demand for off-premises dining services, in today’s market a restaurant's best investment is adopting a cloud-based restaurant technology platform that simplifies everyday restaurant operations with seamlessly integrated in-store and remote point-of-sale solutions.

To help restaurant owners modernize and expand their restaurant operation, Aldelo Express POS offers its powerful software on mobile handheld devices. By adding mobile handheld point-of-sale devices to an existing restaurant operation, restaurants instantly enhance front-of-house capabilities with tableside ordering and payments.

​Using PAX A60 and PAX A920-Pro devices, users place orders with customized multi-level modifiers; combine checks and split payments by seat; and process payments via credit, gift, loyalty, and rewards, all from a compact mobile device. These devices also allow restaurants to expand their services to outdoor and roaming dining environments.

3-minute read ---
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As customers return to sit-down dining and bar environments, Aldelo Express helps business owners improve overall guest experiences with innovative POS solutions ideal for loud and crowded environments.

Aldelo Express offers affordable POS solutions that result in greater service flexibility and expandable operations. Bar owners implement merchant- and customer-facing ordering/payment solutions that include self-ordering kiosks and interactive rear customer displays that streamline transactions with visual-based order confirmations and payments.

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Unlike brick-and-mortar stores that are limited to a certain vicinity and customer market, food trucks have the freedom to roam local communities and garner a loyal customer following. While some food trucks may focus solely on one or a few communities, other businesses meet customers at events and gatherings miles away, and others do a bit of both to solidify their brand’s success and establish relationships with seasonal customers.

But a food truck’s mobility also brings great operational and technological challenges, especially when business owners want to provide customer-facing ordering, payment, gift card, or loyalty program solutions to grow their business and reward customers for their loyalty.

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The best thing about food trucks is their mobility. Many food trucks are a brand in and of themselves, and like their favorite music groups, customers will follow food trucks from one location to the next. Some restaurants are closing brick-and-mortar spaces and moving solely to food trucks for promoting and selling their food and drinks. Conversely, other brick-and-mortar restaurants are purchasing food trucks as an extension of their business into local and neighboring communities. Perfect for farmers markets, fairs, parades, fundraisers, and other outdoor events, food trucks contribute to a vibrant and festive atmosphere that customers easily recognize and gravitate towards.

Unlike brick-and-mortar businesses who must market to the masses in order to gain new customers, food truck marketing often means going to where customers are. Some food trucks may focus solely on one community, others follow customers to events and gatherings, and still others do a bit of both to solidify their brand’s success.

4-minute read ---

​For many business owners, switching to a new point of sale system is an expensive, but necessary, investment. Learning a new restaurant technology and management system brings a learning curve for both managers and employees. Generally the losses and delays associated with implementing a new POS system are justified with enhanced operational efficiency and overall system cost-effectiveness.

Owners/operators that make the switch to Aldelo Express Cloud POS, on the other hand, deploy a complete restaurant technology solution in minutes, and receive unparalleled POS value over the life of the system. Plus, with familiar user interfaces (UIs) across all devices, restaurant staff transition to using the iPad- and Android-based system in just days, not weeks, saving the business time and money.

3-minute read ---

​People enjoy resorts because they are exciting getaways from ordinary work and daily routines. The best resorts and parks have great food (that guests don’t have to prepare), great hospitality (that make guests feel like celebrities), and great entertainment for guests to enjoy.

In these types of environments, people are constantly moving around and making purchases as they go. There is an expectation of VIP service and luxury experiences throughout, so the faster and more convenient transactions are, the more satisfied customers will be as they roam from poolside bars to restaurant dining rooms, multi-level clubs, seaside bars and snack shack bungalows. Being able to serve in fluid, mobile environments means shorter lines and less congestion for customers getting and other services, providing overall enhanced customer experiences and providing more physical space.

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​For restaurant owners in today’s market, running a restaurant means employing and training a nimble and versatile staff capable of assuming a variety of roles. It also means selecting a state-of-the-art POS technology platform and online ordering solution that works in concert with customers for efficiently managing transactions and services from anywhere. This means utilizing mobile handheld POS devices to expand the restaurant’s reach in and outside of the store, improve customer convenience, and provide faster service. And best of all, these increase revenue.

Mobile handheld devices make it possible for restaurants to proactively engage customers instead of waiting for customers to come to them. This creates a smooth and convenient method when serving customers at fairs, concerts, festivals, stadiums, golf courses, theaters, concessions, farmers markets and a variety of other events.

4-minute read ---

​From little league and high school baseball to the major leagues, each year friends and family gather at baseball fields and parks to enjoy “America’s favorite pastime.” But watching a baseball game would not be complete without snack shacks, mobile units, and food trucks that provide refreshing food and drinks and local sponsorships.
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As little league and baseball seasons begin this spring, restaurants and operators with enhanced point of sale technology capabilities such as mobile handheld POS devices, QR code-enabled online ordering solutions, and remote digital payments are operating a full-featured point of sale and food service operation in snack shack and mobile unit environments. By doing so, these restaurants and operations increase exposure to young adults and families that are more likely to support the business with future visits.

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​Restaurants have always been a gathering place for local communities. While a contactless dining market has introduced numerous challenges for both restaurant owners and their customers, restaurants adopting flexible point-of-sale technologies are able to provide communities with creative events and interactive services in contactless, non-traditional settings.

In late 2021, most restaurants offered on-premises outdoor dining in patio, deck, parklet or sidewalk settings. Once pandemic restrictions are lifted, 90% of restaurant owners and 84% of adult consumers would prefer restaurants to continue offering outdoor dining on sidewalks, parking lots, or streets. * In addition to mainstream outdoor dining, curbside pickup, and delivery services, restaurants can use merchant- and customer-facing mobile POS solutions to promote their brand, expand their customer base, and engage customers with car-hop dining experiences.

Restaurants can host their own drive-in events - think of the movie American Graffiti - or partner with local businesses to enhance car-hop dining experiences with light shows, theatrical performances, movie showings, drive-by art shows, and drive-thru farmers markets. Creating a unique and fun atmosphere for the community brings people together while supporting local farmers, artisans, businesses, and community groups helps restaurants become a focal point for existing and new customers.

​Forty percent of customers prefer to split checks when dining with friends. * Some guests pay their own way by alerting the waiter before ordering, while other parties load a group bill onto one card and pay back the cardholder after the meal. For those in groups tasked with itemizing a group’s guest check, the process is time consuming and tedious and there are always items that fall through the cracks. The experience is stressful and defeats the purpose of getting together for a fun and relaxing meal.

From family gatherings to get-togethers with friends, both diners and staff are familiar with the infamous “check war.” It is the battle of wills between family and friends insisting “dinner is on them” or they’ve “got it covered.” It is the race to grab the check as soon as the server arrives with the little black book at the table. Typically, the result is a compromise that results in portioning and separating the final check amount. Whether the debate at the table is tiresome or amusing, at the very least, it is guaranteed to happen at least once on any shift.

​There is relief to these scenarios with Aldelo Express’ new physical split check feature for all order types. Servers can accommodate large groups with ease, splitting checks into two, ten, or any number of physical checks from any in-house or mobile printer. Servers effortlessly adjust checks by number of guests or payments, helping guests relax and keep the good times rolling.