5-minute read ---
For restaurant owners in today’s market, running a restaurant means employing and training a nimble and versatile staff capable of assuming a variety of roles. It also means selecting a state-of-the-art POS technology platform and online ordering solution that works in concert with customers for efficiently managing transactions and services from anywhere. This means utilizing mobile handheld POS devices to expand the restaurant’s reach in and outside of the store, improve customer convenience, and provide faster service. And best of all, these increase revenue.
Mobile handheld devices make it possible for restaurants to proactively engage customers instead of waiting for customers to come to them. This creates a smooth and convenient method when serving customers at fairs, concerts, festivals, stadiums, golf courses, theaters, concessions, farmers markets and a variety of other events.
1. Free to Roam
All-in-one POS solutions immediately help independent restaurant owners create high-quality dining experiences. Using these devices at spring and summer off-premises events, restaurants increase order intake speed by processing orders and payments for customers waiting in line or at gathering spaces from a single pocket-sized POS terminal as they roam the outdoor environment. This helps reduce long lines in hot and crowded environments, immediately increasing customer satisfaction and operational efficiency while allowing staff to directly engage with customers and promote their convenient customer-centric services.
2. Go Where Customers Are
Roaming POS capabilities enable restaurants to streamline patio, poolside, pop-up, multi-level club, and hotel operations, making it easy for restaurants to reach customers. Mobile handheld devices support full-featured POS capabilities, including integrated orders made by staff on handheld devices with those placed online by customers via QR code-based digital storefronts.
3. Technology at the Table
Integrated mobile handheld POS devices enhance traditional POS systems by simplifying restaurant operations, enabling roaming capabilities from an all-in-one device. Staff process orders, accept payments, and immediately print or text receipts, speeding up traditional services for dine-in, takeout, pick-up, and delivery operations. Conducting a complete food service operation with a single device that fits in your hand also means lower costs for maintaining and replacing legacy hardware.
Mobile handheld devices make it possible for restaurants to proactively engage customers instead of waiting for customers to come to them. This creates a smooth and convenient method when serving customers at fairs, concerts, festivals, stadiums, golf courses, theaters, concessions, farmers markets and a variety of other events.
1. Free to Roam
All-in-one POS solutions immediately help independent restaurant owners create high-quality dining experiences. Using these devices at spring and summer off-premises events, restaurants increase order intake speed by processing orders and payments for customers waiting in line or at gathering spaces from a single pocket-sized POS terminal as they roam the outdoor environment. This helps reduce long lines in hot and crowded environments, immediately increasing customer satisfaction and operational efficiency while allowing staff to directly engage with customers and promote their convenient customer-centric services.
2. Go Where Customers Are
Roaming POS capabilities enable restaurants to streamline patio, poolside, pop-up, multi-level club, and hotel operations, making it easy for restaurants to reach customers. Mobile handheld devices support full-featured POS capabilities, including integrated orders made by staff on handheld devices with those placed online by customers via QR code-based digital storefronts.
3. Technology at the Table
Integrated mobile handheld POS devices enhance traditional POS systems by simplifying restaurant operations, enabling roaming capabilities from an all-in-one device. Staff process orders, accept payments, and immediately print or text receipts, speeding up traditional services for dine-in, takeout, pick-up, and delivery operations. Conducting a complete food service operation with a single device that fits in your hand also means lower costs for maintaining and replacing legacy hardware.
Conducting transactions with a single device that fits in your hand also means lower costs for maintaining and replacing legacy hardware
4. Personalized Service is Not Dead
Mobile handheld devices allow restaurants collaborating in local partnerships to accept orders and payments while engaging with customers directly, personally connecting with customers, building relationships, and serving them at the highest level. With improved service levels and speed of service, restaurants immediately improve table turn times and reduce customer wait times. Examples of personalized services include serving food and drinks at local school sporting events, collaborative wine tastings, family-friendly dining areas, and drive-in movie theaters. Restaurants partnering with event organizers and community groups instantly increase brand exposure in high-traffic, family-friendly dining environments, and encourage guests to support the business by giving out loyalty and rewards to redeem at their next in-store visit.
5. At the Customer’s Door
Restaurants running in-house delivery services process delivery transactions and print digital receipts using mobile handheld POS devices at the customer’s door. Mobile handheld POS software supports customer payments with card-present transactions via swipe and tap and a signature, providing reduced merchant processing costs for the restaurant. Seamless integrations to the restaurant’s cloud back-office provides owners and managers real-time reporting of delivery order transactions made from in-store and mobile terminals.
Aldelo Express supports mobile handheld POS software as part of its full-featured cloud POS platform. Users also receive access to QR code-based digital menus, online storefronts, digital payment solutions, self-service customer kiosks, and tablet-based kitchen display systems (KDS) for any-sized operations.
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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