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For many customers, their experience dining at a restaurant is as important as the food and drinks they enjoy. As a result, restaurants implement point-of-sale solutions, modules, and features that support customer-centric services. Not only do these types of solutions help customers feel more at ease, but they can help restaurants streamline everyday services, providing smoother experiences for both staff and guests.

With built-in features such as customer lookup by name, caller ID, order histories, and VIP-level discounts, restaurants that utilize the Aldelo Express Customer Module easily personalize their customer services while improving operational efficiencies.

​Here are 3 ways to utilize the Aldelo Express Customer Module:

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With eight out of ten customers carrying a smartphone in their pocket, businesses are realizing daily the benefits of offering QR code-based digital services in their restaurant. Whether enabling customers to order and pay from QR code-based digital menus, expanding their customer network through QR code-based digital gift cards, or enhancing promotions with QR code-based loyalty, rewards, and digital coupons, restaurant owners that use Masa+ QR code-based digital payments seeing greater operational efficiency by utilizing QR codes especially during busy periods.

One popular way restaurants are using QR codes to streamline everyday restaurant transactions is enabling in-store customer-driven payments through QR codes printed on physical receipts. By allowing their customers to pay for their order directly from a personal smartphone on-demand, restaurants immediately eliminate the back-and-forth routine traditionally required by wait staff who must deliver a receipt, pick up a payment tender, process the payment, and return a card and customer receipt for payment signature and completion.

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Managing a restaurant’s inventory consistently and accurately can “make” or “break” its success. That’s why the best inventory solutions not only accurately monitor back-office purchases, deliveries, and usage, but enable managers easy access to view inventory levels in real-time.

The Aldelo Express Inventory Module offers restaurant owners and operators a simple and effective way to accurately manage their business inventory. As an included module with the Aldelo Express POS platform, the Aldelo Express Inventory Module provides business owners a significant return on their investment.

​Here are 3 ways the Aldelo Express Inventory Module can help restaurant owners avoid inventory mismatch.

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By implementing Masa+ multi-store Gift Cards, restaurant owners enable customers to conveniently purchase, redeem, and recharge physical and digital gift cards, keeping the business top of mind during the holidays and throughout the year. With no swipe fees, processing fees, or costs for the Masa+ eGift Card solution, restaurants using Masa+ eGift Cards instantly increase sales revenue for single and multi-store operations.

The holidays are all about giving and gift card purchases allow customers to share their favorite restaurants and bars with loved ones and friends. When received as a gift, customers that place orders with gift cards almost always spend more than the card’s value. When used alongside Aldelo Express Self-Service Kiosks and Masa+ Online Ordering, restaurant owners enable faster and easier gift card-based payments in any dining environment.

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For many restaurant owners, providing enhanced takeout and delivery services has been an essential step of growth for their business. However, when processing takeout and delivery orders, employees and managers may struggle to keep track of non-food items such as utensils, seasoning packets, napkins, plates, etc. resulting in uneven inventory control, potential waste or theft, and the risk of forgetting specific order “accessories” that are essential to a positive dining experience.

Aldelo Express POS offers owners and operators an easy solution with the Aldelo Express Tag Along Items feature that automatically applies one or multiple non-food items to a specific menu item. Not only does this remind employees to place “accessory” items into to-go order packaging, but it allows managers to easily track and manage non-food items through the Aldelo Express Inventory Module.

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Aldelo resellers represent a robust cloud-based restaurant POS technology platform available through “freedom of choice” merchant processing services and non-proprietary POS hardware. The result is ensuring that restaurant owners avoid hidden fees found in “free POS hardware” and have complete access to Aldelo Express POS software and related modules, including native Masa+ online digital services.

Through Aldelo Pay and approved Aldelo Partner merchant services, resellers that offer Aldelo Express POS provide every Aldelo Express cloud-based solution at zero additional cost, as well as:

• The Masa+ Online Ordering and Digital Payments platform
• A variety of built-in POS modules and features
• Access to the Aldelo Express third-party integration network
• 24/7 technical support from Aldelo
• Unlimited software licenses
• Unlimited software updates
• One-on-one merchant onboarding support

By offering modern POS solutions and services with no hidden fees or costs, Aldelo resellers establish long-lasting merchant relationships built on transparency, value and trust.

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As restaurant owners and operators navigate ever-changing prices in and around the restaurant industry, the Aldelo Express Global Price Change Module enables restaurants to easily maintain a profitable menu by accurately responding to both customer demand and changing food costs.

From the Aldelo Express cloud back-office, owners and operators can make broad price changes across their restaurant’s menu, rather than adjusting the costs for individual food and drink items. Users can increase or decrease prices for individual items, groups, and categories, adjusting item prices by percentage or dollar value in seconds.

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​As a growing number of customers rely on on-demand and digital self-services, Aldelo has recently added Uber Eats to its community of third-party integration partners to provide Aldelo Express POS users with additional powerful online ordering and delivery options.

The Uber Eats platform is available in over 6,000 cities and serves as a familiar and efficient technology that can expand a restaurant's existing customer base and help to promote the business through enhanced visibility in their local market.

By directly integrating the Uber Eats platform into the Aldelo Express POS platform, merchants manage an online webstore, menu, and orders in a single POS interface, utilizing Aldelo Express POS terminals from anywhere with a Wi-Fi or Cellular Data connection.

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In the cool months of winter and fall, customers looking for a quick and easy meal often turn to local pizza places to order their favorite food and drinks. Whether selecting items for takeout, delivery, or curbside pickup, pizza restaurants are famous for providing flexible menu options, “build-your-own” pizza choices, and several ways to order, including in-store, online, and over-the-phone.

Here are the top 5 ways users benefit from the Aldelo Express native Pizza POS module:

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When first introduced, gift cards were distributed and owned by major credit card companies. Eventually, developers in the point-of-sale industry began offering gift cards as an integrated POS solution to enable business owners greater control maintaining gift card programs, campaigns, and protecting gift card cash infusions exclusively for their store(s). Today, gift cards are a billion-dollar industry that generate a massive amount of revenue for restaurant owners each year.

Aldelo was one of the first point-of-sale developers in the industry to introduce an integrated digital gift card solution into its cloud-based Aldelo Express POS platform. For restaurant owners, this meant eliminating costly per-swipe and related fees owed to their credit card processor.

​There are many third-party open-loop (open market) gift card solutions available in the market with varying business models and associated consumer rewards. Participating in these gift card programs provide restaurants with some additional exposure but carry added costs and offer limited control. Restaurant owners have learned that by having a native POS closed-loop (specific to a restaurant or restaurant group) gift card solution they gain complete control over an important revenue stream for the business.

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Whether you’re opening up a food service business for the first time or are a seasoned restaurant owner, selecting the right point-of-sale system for your restaurant can be a time-consuming and confusing task. With so many solutions available on the market, it seems like the options are endless, especially when considering how companies charge for services, processing providers, and POS hardware. Some features are only made available through additional monthly fees or increased credit card rates.

Restaurant owners choose Aldelo Express POS for their restaurant, bar, pizza place, or food truck because of the company’s simplistic and transparent offering of its complete restaurant cloud technology platform. With a full-featured suite of natively integrated POS solutions, including customer-facing online ordering and digital payments, Aldelo Express provides merchants an easy-to-use, all-inclusive restaurant technology platform for only the cost of Aldelo Pay or approved Aldelo Partner merchant services, or via a monthly SaaS rate, that simplifies their decision-making process. Aldelo merchants also receive unlimited software licenses, unlimited software updates, 24/7 technical support, and more at zero additional cost to their business.

​Here are the top 5 things to consider when purchasing a new point-of-sale solution:

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Restaurants not utilizing gift card programs are missing out on additional revenue. Gift cards have the ability to generate hundreds if not thousands of dollars of additional sales each year that acts as another revenue stream that helps restaurants sustain the business during slower periods.

Masa+ is a full-featured online ordering and digital payments platform that includes:

• Multi-Store QR Code-Based eGift Cards
• Text-Based eGift Card Sharing
• QR Code-Based Digital Menus
• Secure Personal Digital Wallets
• Loyalty, Rewards, and Coupon Programs
• And more

Here are the top 5 benefits of the Masa+ eGift Card Program:

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As customers continually gravitate towards affordable point-of-sale solutions, Aldelo Express makes cloud POS systems more widely available by supporting its solution via non-proprietary and readily available iPad and Android Tablet-based hardware. Not only are these devices less expensive than most proprietary hardware options, they can be acquired outright or through various interest-free payment plans. Tablet-based POS terminals offer a small footprint while streamlining everyday restaurant operations by synchronizing in-person and remote services, as well as reducing the time it takes to train restaurant staff to use the restaurant software.

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Proper use of an inventory program significantly reduces restaurant food costs and saves restaurants thousands of dollars a year on excess purchases, spoiled inventory, and food waste. With the Aldelo Express Inventory Module, merchants quickly identify profit leakage and reduce waste occurring at one or multiple restaurant locations, protecting precious revenues and their bottom line as they navigate an ever-changing market.

Here are 3 simple ways to successfully manage restaurant inventory:

Track High-Cost and High-Margin Items

​Restaurants that track proteins, liquor, coffee, and desserts at a high-level simplify inventory processes and back-office reports. By focusing primarily on high-cost and high-profit items, restaurant owners and inventory managers balance time spent monitoring items that are most important to the business’s bottom line.

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Aldelo Express POS provides business owners with multiple scalable point-of-sale solutions capable of supporting a modern restaurant operation. This includes native POS software applications for Online Ordering and Digital Payments, QR Code-Based Digital Menus, Self-Service Kiosks, Order and Pay at the Table services, QR Code-Based Digital Payments, eGift Cards, Loyalty and Rewards Programs, and much more.

In addition, merchants receive unlimited software licenses, unlimited software updates, 24/7 technical support, and more for the life of their POS solution. With cloud back-office management and controls, business owners monitor and manage their in-store, remote, and hybrid POS operations from any web-enabled device. The result is not only saving money by eliminating recurring monthly fees for each POS solution, but utilizing versatile and scalable POS solutions that expand and grow with the business.

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​Running or working at a restaurant means every day is different. Aldelo Express offers restaurant owners reliable and easy-to-use point-of-sale solutions with several native POS solutions that digitally synchronize front-of-house and back-of-house processes. These include Aldelo Express POS for iPads, Android Tablets, and Android-based Mobile Handheld terminals, self-service Kiosks for lobby and tableside ordering, Masa+ Online Ordering and Digital Payments, digital Kitchen Display Systems (KDS), and more.

Here are 5 ways Aldelo Express Kitchen Display Systems benefit restaurant owners:

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Whether a restaurant owner is adjusting menu prices, evaluating recent campaigns, or adjusting employee schedules, reliable back-office reports and management solutions are essential to navigating an ever-changing market.

Mobile back-office management means owners and operators are able to effectively respond to security concerns, operational inefficiencies, and related anomalies occurring in one or multiple restaurant locations – even when they cannot be physically present.

​The ability to remotely access and manage the restaurant means increased time efficiency and productivity; including a more balanced personal and work life.

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Whether conducted once, twice, or multiple times each day, balancing a restaurant’s cash drawer is an essential security measure for preventing theft, securing the business, and monitoring daily cash flows. With the Aldelo Express Blind Balancing Module, restaurant owners easily record quantities of cash and coin denominations stored in their cash drawer (till).

Though till balancing has been a common built-in cash register feature since the 1980’s, the Aldelo Express Blind Balancing Module enables merchants to input, count, and record till balances directly into their POS system using a tablet-based terminal, and automatically record cash drawer data into cloud back-office reports. Users simply enable the “Cash Count” feature to immediately begin managing cash count denominations and related security measures using their Aldelo Express cloud back-office login, anytime, anywhere. The result is increased visibility of front-of-house operations and enhanced POS security to protect precious margins.

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​Largely ignored in the US for years, QR codes are proving daily how much of a productive and trusted asset they are to business owners in today’s unpredictable market climate. As restaurant owners continually adjust to the contactless and digital market, utilizing QR code-based access to native and third-party online ordering and digital payment integrations help staff and customers increase operational efficiency, reduce order errors, and improve overall customer service levels and satisfaction.
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With eight out of ten people carrying a smartphone camera in their pockets, unique QR codes enable restaurants to put ordering and payment capabilities into the hands of their customers, including:

• Paperless menus
• Place online orders
• Scan-and-pay at the POS
• Web-based digital payments
• Leave cashless tips
• Receive paperless receipts
• Gain loyalty points
• Trigger curbside pick-up
• Digital restaurant storefronts
• And more!