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As customers step into the summer season through weekend getaways, family vacations, and exotic adventures, resort and hotel managers can offer enhanced VIP-level guest experiences using flexible, innovative and customer-centric cloud point of sale solutions. With Aldelo Express Cloud POS device interoperability, remote device management, and full-feature usage via Wi-Fi or Cellular Data, owners and operators integrate new poolside and mobile POS services alongside traditional orders and payments.

Here are five ways Aldelo Express Cloud POS benefits poolside and resort point of sale operations.

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​For restaurant staff, busy summer periods mean managing multiple guests and open orders. While restaurant owners try to make the best of summertime rushes and events with promotions and discounts that draw customers into their store, businesses operating with fewer employees are also determining ways to work efficiently during busy periods.

Imagine dozens of diners eating at their favorite local restaurant on a warm Saturday night. When the dinner rush hits, servers are constantly moving between tables as they struggle to manage multiple customers, process payments, order additional items, and periodically check on guests.

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As customers return to sit-down dining and bar environments, Aldelo Express helps business owners improve overall guest experiences with innovative POS solutions ideal for loud and crowded environments.

Aldelo Express offers affordable POS solutions that result in greater service flexibility and expandable operations. Bar owners implement merchant- and customer-facing ordering/payment solutions that include self-ordering kiosks and interactive rear customer displays that streamline transactions with visual-based order confirmations and payments.

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​PLEASANTON, CA – June 9, 2022 - ​Aldelo, L.P., developer of the Aldelo Express Cloud POS restaurant technology platform recently announced the availability of Aldelo Express for Android tablets on the Google Play Store. Aldelo Express merchants can now download the leading POS solution and select from a range of affordable Android tablet offerings that operate seamlessly with iPad and Android mobile solutions in single and multi-store restaurant environments.

Aldelo Express merchants gain added flexibility by selecting from a wide variety of “available and affordable” POS devices capable of supporting a complete restaurant operation with the full-featured capabilities of Aldelo Express POS. Merchants can elect to use any combination of iPad and Android tablets, or all-in-one Android mobile devices that are ideally suited for restaurants, food trucks, food courts, pop-ups, stadiums, and other remote operations.

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The best thing about food trucks is their mobility. Many food trucks are a brand in and of themselves, and like their favorite music groups, customers will follow food trucks from one location to the next. Some restaurants are closing brick-and-mortar spaces and moving solely to food trucks for promoting and selling their food and drinks. Conversely, other brick-and-mortar restaurants are purchasing food trucks as an extension of their business into local and neighboring communities. Perfect for farmers markets, fairs, parades, fundraisers, and other outdoor events, food trucks contribute to a vibrant and festive atmosphere that customers easily recognize and gravitate towards.

Unlike brick-and-mortar businesses who must market to the masses in order to gain new customers, food truck marketing often means going to where customers are. Some food trucks may focus solely on one community, others follow customers to events and gatherings, and still others do a bit of both to solidify their brand’s success.

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​By selecting a point-of-sale system that improves workflows with simplicity, clear communication, and affordable modules and features, restaurant owners maximize their business operation from every angle. This becomes especially significant as restaurants continue to navigate an unpredictable economy and labor market.

Aldelo Express Cloud POS provides easy-to-use “native” customer-facing POS modules supporting ordering and payments from tableside Kiosks and personal smartphones, available at zero additional cost. Not only do these solutions relieve existing restaurant staff by putting ordering and payments in the hands of the customer, but they also meet customer expectations for on-demand ordering and payments from anywhere. As a result, restaurants increase their daily order intake and expand their brand with off-premises services and customer-facing solutions, while not overpaying for must-have services and features.

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From personal smartphones and computers to self-service kiosks and customer-facing displays, millions of Americans interact with multi-touch interfaces on a daily basis. Restaurant owners are realizing that POS hardware with multi-touch capabilities make it easy for employees to simplify certain functions. By working with familiar multi-touch user-interfaces, employees spend less time learning how to use POS devices and more time adjusting to business workflows and providing personalized guest experiences.

With “smart” POS gestures, POS terminals become user-friendly tools that can instantaneously launch specific features and functions with one touch rather than through multiple steps. As a result, restaurants improve overall operational efficiency and simultaneously increase staff morale with easy-to-use devices.

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​For restaurants, digital reservation books and waitlists mean increased visibility of customer volume and the opportunity to proficiently manage table turn rates on any given night. Serving multiple parties per table increases a restaurant’s profit and can add up to hundreds of dollars a month. For customers, they mean shorter wait times and VIP-style dining experiences, since customers can inform a restaurant of any special requests, party information, or needs before they arrive and expect high-quality treatment as they are served. Today, table reservations and waitlists are not limited to high-end restaurants, but enable customers to easily dine with large parties and enjoy dining experiences on their schedule in nearly any kind of restaurant or bar environment.

As summer approaches and tourists return to travel, restaurants offering table reservations and waitlists provide enhanced dining experiences to more customers and easily accommodate increased crowds.

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​An essential to any modern restaurant, gift cards are responsible for thousands of dollars of the average restaurant’s annual revenue and generate new customers every year when bought and shared with family and friends.

To help restaurants retain loyal customers and share their brand with more members of their community, Aldelo Express Cloud POS supports physical and digital gift cards seamlessly integrated into its cloud-based point of sale terminals and back-office solutions.

But through Masa+ online ordering and digital payments, Aldelo enables restaurant owners to provide enhanced gift card services through their restaurant’s online webstore. As a natively developed Aldelo Express integration, Masa+ empowers customers to purchase and reload their gift card values online and share gift cards with family and friends via SMS text message. 

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​The Aldelo Express Interactive Multimedia Customer Display provides restaurant owners with endless possibilities for improved customer engagements. From order details to video-based marketing displays, this free native software integration from Aldelo Express helps restaurant owners improve checkout processes and order accuracy, especially in noisy environments.

Customer-facing displays at countertop POS terminals provide colorful displays of transaction details and marketing media, complete with text, audio, images, animations, and video.

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In the modern restaurant era, there are many things a restaurant needs to be successful. They need both indoor and outdoor dining, on- and off-premises services, and digital payments that expand customer reach and convenience. As a result, many restaurant owners are turning to point of sale solution providers to implement these services and stay relevant in their local market.

Restaurant owners that use Aldelo Express Cloud POS not only benefit from a full-featured cloud POS solution suite, but also enjoy the freedom of managing their business from anywhere through a cloud back-office environment.

As many restaurant owners take on additional responsibilities, many are leaning on POS technology for relief and maintaining a fluid schedule that takes them in and out of the restaurant. With cloud back-office management, restaurant owners embrace the ability to efficiently and effectively manage their operation regardless of where they are, enabling them to be successful in today’s demanding market.

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​As POS technologies continue to rapidly develop, today’s “modern” POS capabilities are continually outgrowing today’s hardware. In Q3 of 2021, Microsoft released their latest operating system, Windows 11. For many restaurant owners, this brought on the time-consuming task of determining if their Windows-based POS hardware could support the new upgrades, or if they had to make the expensive investment into new POS hardware.

However, many restaurant owners discovered an even better solution: moving to the cloud and utilizing point of sale hardware with less stringent specifications versus that of Windows-based hardware requirements, saving them thousands of dollars on costly new hardware and upgrades over the life of the system.

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​For many business owners, switching to a new point of sale system is an expensive, but necessary, investment. Learning a new restaurant technology and management system brings a learning curve for both managers and employees. Generally the losses and delays associated with implementing a new POS system are justified with enhanced operational efficiency and overall system cost-effectiveness.

Owners/operators that make the switch to Aldelo Express Cloud POS, on the other hand, deploy a complete restaurant technology solution in minutes, and receive unparalleled POS value over the life of the system. Plus, with familiar user interfaces (UIs) across all devices, restaurant staff transition to using the iPad- and Android-based system in just days, not weeks, saving the business time and money.

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​Labor is easily the most controllable expense a restaurant has towards achieving daily profitability. By utilizing digital solutions for managing and communicating employee labor schedules, timecards, and reports through Aldelo Express Cloud POS, restaurant owners monitor and properly manage staff hours based on the needs of the business. The benefits of implementing a simple labor control system are immediate by reducing average hourly wage costs and increasing profitability.

​For many business owners, switching to a new point of sale system is an expensive investment that takes time and commitment. Owners/operators that make the switch to Aldelo Express Cloud POS receive unparalleled value and deploy a complete restaurant technology solution in minutes.

​The cloud-based POS system is the result of over 20 years of point of sale software development for restaurants of all types and sizes. With secure data encryptions and automatic data syncs on both iPad and Android devices, owners confidently manage single- and multi-store operations from a single back-office environment. This includes settings for kitchen display systems, remote handheld devices, online ordering, and digital payments.

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Today’s era of restaurant dining is hallmarked by digital self-services. Businesses of all sizes are using online ordering, digital payments, and digital communications to interact with customers both in-store and online. Each one of these solutions provide customers with greater convenience, and restaurant staff with improved front-of-house communications that contribute to increased productivity.

But alongside mainstream demand for customer-facing ordering and payments is a growing expectation for real-time communications sent from the restaurant to customer smartphones.

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​People enjoy resorts because they are exciting getaways from ordinary work and daily routines. The best resorts and parks have great food (that guests don’t have to prepare), great hospitality (that make guests feel like celebrities), and great entertainment for guests to enjoy.

In these types of environments, people are constantly moving around and making purchases as they go. There is an expectation of VIP service and luxury experiences throughout, so the faster and more convenient transactions are, the more satisfied customers will be as they roam from poolside bars to restaurant dining rooms, multi-level clubs, seaside bars and snack shack bungalows. Being able to serve in fluid, mobile environments means shorter lines and less congestion for customers getting and other services, providing overall enhanced customer experiences and providing more physical space.

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Beverages are a restaurant’s most profitable menu item. With virtually endless combinations of flavored syrups, sodas, spirits, juices, and toppings, the possibilities for creating enticing beverages are only limited by the imagination. Like any menu item, drink trends come and go, but these often require purchasing new and/or novelty ingredients. However, a recent social media trend provides business owners an engaging and profitable beverage solution that is easily created with ingredients in every restaurant's kitchen.

“Dirty sodas” are soda-based beverages that feature soda poured over ice with cream, flavored syrups, fruit chunks, and other non-alcoholic add-ins. The combination of bubbly soda and cream is reminiscent of ice cream floats, but is enhanced with additional item mix-ins and flavor combinations. 

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​As inflation and supply chain delays continue, restaurants are challenged to maintain a profitable business while providing consistent food, drink, and customer service quality. To do this, owners and managers must use insights from back-office data to make changes to food and drinks on existing restaurant menus.

Restaurants using native inventory and digital menu solutions from Aldelo Express make changes to digital menu configurations based on item inventory, navigating ever-changing prices using surface-level and detailed sales reports and inventory logs accessed through a cloud back-office environment. With these tools, restaurant owners compare sales performances to food costs to determine popular and high profit items that attract hungry customers and increase revenue.

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​Food aside, rather than establishing a restaurant’s brand on atmosphere, services, and overall dining experiences, in the last few years ghost kitchens have revolutionized the food service landscape with a heightened emphasis on superior food quality and customer services. These food service businesses are designed for and rely solely on remote orders, processing ordering and payments remotely before preparing, cooking, and packaging customers’ food and drinks for pick-up or delivery. With no front-of-house costs for service, maintenance, and overhead, ghost kitchens collect revenue from a completely digital customer base, utilizing online ordering, payment, and smart kitchen display systems (KDS) to support seamless transaction processes and order production from start to finish. This includes capturing order histories for quick and easy menu item recall and reorder through unique customer profiles available on staff terminals for phone orders as well as customer-facing online ordering solutions.

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​For restaurant owners in today’s market, running a restaurant means employing and training a nimble and versatile staff capable of assuming a variety of roles. It also means selecting a state-of-the-art POS technology platform and online ordering solution that works in concert with customers for efficiently managing transactions and services from anywhere. This means utilizing mobile handheld POS devices to expand the restaurant’s reach in and outside of the store, improve customer convenience, and provide faster service. And best of all, these increase revenue.

Mobile handheld devices make it possible for restaurants to proactively engage customers instead of waiting for customers to come to them. This creates a smooth and convenient method when serving customers at fairs, concerts, festivals, stadiums, golf courses, theaters, concessions, farmers markets and a variety of other events.

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​​Five years ago, typically only pizza places and a few full-service restaurants offered delivery of their food and drinks. Today, restaurants of all types and sizes are engaging with native and third-party delivery services to reach existing customers and expand their customer base.

Determining the best combination of native and third-party delivery platforms can be a difficult and confusing process for business owners. Do they hire additional staff to deliver items purchased through their online ordering platform, or partner with popular ordering and delivery services to increase their brand exposure?

Because each business and local market is different, there is no right or wrong answer. However, owners and operators must conduct a serious cost-benefit analysis to determine the best investment for their business. This depends on (1) what will bring the most value to the business; (2) the flexibility of the online ordering and delivery platform; (3) the cost of the program; and (4) the ease of managing the program for a single or multi-store restaurant operations.

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​Modern cloud point of sale systems are a descendant of the traditional cash register, which was created to prevent profit leakage, manage transactions, and effectively secure the business’ bottom line. Today, with the emergence of cloud-based point of sale systems, each one has its own combination of traditional, remote, and mobile services. But the primary function of a point of sale system remains the same: to effectively manage transactions and secure the business’ bottom line.

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​Running multiple restaurant locations can be a thrilling yet daunting task. To run more than one operation, owners must either delegate to additional store leaders or engage in high-level multitasking as they work to release new services or manage day-to-day changes in the operation. With multiple layers of responsibilities that come with operating multiple storefronts, multi-store restaurant owners and managers can quickly become drained from running between tasks. As a result, their own staff are likely to feel the impact, risking the readiness, efficiency, and enthusiasm of their employees, and even the satisfaction of their customers.

Multi-Store Management Solution

But there is a way for restaurant owners to find peace of mind while they manage multiple businesses. Aldelo Express Cloud POS offers a multi-store management solution built into its back-office environment. With automatic syncs and back-office access from any web-enabled device, restaurant owners experience newfound peace of mind and freedom to manage their business anytime, anywhere.
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Restaurants using an Aldelo Express back-office have the ability to manage one or many stores and selectively make changes across all stores, specific stores, or a single store.