3-minute read ---
​
Bars and pubs are vibrant venues where food, drinks, and entertainment come together. To thrive in this fast-paced and competitive environment, operators need tools that streamline operations, enhance customer experiences, and boost profitability. Aldelo Express offers multiple flexible and efficient point of sale (POS) solutions tailored to meet the unique needs of modern bars and pubs.

Efficient Order Management
At the heart of a bar or pub is the ability to quickly process orders, payments, and serve customers. Aldelo Express allows staff to handle high volumes of orders seamlessly. The intuitive POS interface supports split tabs, quick recall and reorder, and QR code digital payments, ensuring guests have the flexibility they need.

The system also supports complex drink orders with customizable modifiers. Bartenders can easily handle special requests and preferences, such as “extra lime” or “light ice,” ensuring every drink meets the customer’s expectations.

3-minute read ---
​
March is a month of celebration for cocktail enthusiasts and whiskey aficionados alike. National Cocktail Day, observed on March 24, and International Whiskey Day, celebrated on March 27, offer perfect opportunities for restaurants and bars to engage patrons, highlight their beverage offerings, and increase sales. These back-to-back celebrations bring a spirited energy to the dining experience, making it a great time for establishments to shine.

3-minute read ---
​
Opening a new coffee shop is an exciting venture, but creating a steady stream of returning customers is one of the most significant challenges for any business. A well-designed coffee shop loyalty program can make all the difference, and Masa+ Loyalty Rewards offers an ideal solution for coffee shop owners aiming to encourage repeat business and build a strong community of loyal customers.

Creating a Personalized Customer Experience
With Masa+ Loyalty Rewards, coffee shop owners can establish a seamless physical and/or digital rewards program that resonates with customers. The system enables businesses to create customizable rewards, such as earning points for every purchase, which customers can redeem for free drinks, food items, or merchandise. By tailoring rewards to match the preferences of your clientele—such as a free latte after every ten purchases or discounts on seasonal favorites—operators make their coffee shop loyalty program uniquely enticing and relevant.

Supporting a Masa+ digital Loyalty Rewards program allows restaurants and their customers to eliminate dependence on physical punch cards, which are often forgotten or lost. Customers can track their points and rewards directly from their phones using the Masa+ app, enhancing convenience and engagement.

3-minute read ---
​
Stable power and internet service is crucial for running a food service operation. But what happens when connectivity falters due to severe weather, power brownouts, or service outages? With proper preparedness measures, restaurants can rely on Aldelo Express during power and internet outages to continue serving customers and processing orders until power and internet services are restored in their area.

Support During Internet Outages
One way Aldelo Express supports restaurants during an internet outage is by supporting cash-based transactions until connectivity is restored. Once internet connectivity is restored, Aldelo Express will automatically synchronize all cash transactions with the cloud-based back office, eliminating the need for manual intervention and ensuring sales data remains accurate and up-to-date.

3-minute read ---
​
As the days grow longer and warmer, restaurants will experience a surge in customers eager to dine out and celebrate the arrival of spring. With patio dining reopening and seasonal promotions attracting crowds, preparing your staff for the springtime rush is critical to ensuring excellent service and maximizing profits. Here's how you can get your team ready to handle the busy season with confidence and efficiency by using the Aldelo Express Cloud Point-of-Sale system for your restaurant, bar, pub, food truck, and more.

1. Refresh Training on POS Systems
Springtime brings an influx of customers, and smooth order-taking processes are essential to maintaining high service standards. Schedule staff refresher trainings on your restaurant's point-of-sale (POS) system, ensuring they are comfortable with every function. Remind staff how Aldelo Express simplifies POS ordering and payment processes with hand gesture navigation tools and image-based buttons.

Encourage team members to practice using the system during non-peak hours, focusing on features like split checks, modifiers, and the integration of loyalty programs or gift cards.

3-minute read ---
​
New restaurant technology can help food service businesses improve efficiency, enhance customer experiences, and increase profitability. As a result, the restaurant industry is constantly evolving to improve the lives of customers and restaurant employees, reducing employee turnover and increasing repeat visits. However, implementing new technology isn’t just about selecting the latest innovations—it also requires careful planning, consideration of both staff and customer sentiment, and a focus on long-term success. Here are five key factors to consider when integrating new technology into your restaurant or food service operation.

1. No Customer Left Behind: Helping Guests Adapt to New Technology
Customers drive restaurant success, so their willingness to accept new technology is essential for business success. While many guests appreciate digital ordering, mobile payments, and self-service kiosks, others may be hesitant to change. If restaurants move too abruptly, customers may be deterred and reduce their engagement and purchases from the restaurant. To ensure a smooth and successful transition, it’s important to introduce new technology in a way that supports all customers—both tech-savvy users and those who prefer traditional service.

3-minute read ---

​In the fast-paced restaurant industry, having a user-friendly point-of-sale (POS) system is essential. A complicated or confusing system can increase training time, slow down operations, and frustrate employees. Aldelo Express is designed with intuitive navigation, built-in training tools, and helpful on-screen guidance, making it easy for restaurant staff to learn, use, and manage daily operations efficiently.

​Simplified User Interface for Faster Operations
Aldelo Express offers a clean and intuitive layout, ensuring staff can quickly understand and navigate the system. With touch-friendly controls, logical workflows, and easy access to key features, employees can complete transactions, manage orders, and handle payments with minimal effort. This design helps reduce errors, speed up service, and improve overall efficiency.

3-minute read ---

In today’s fast-paced, tech-savvy world, digital gift cards have become an essential offering for modern restaurants. As a versatile and convenient alternative to traditional plastic gift cards, digital gift cards allow restaurants to boost sales, enhance customer loyalty, and tap into the lucrative gift-giving market. Here’s why your restaurant needs digital gift cards from Masa+.

​1. Drive Sales and Revenue
Digital gift cards are an effective way to increase revenue, particularly during peak seasons like holidays, birthdays, and special occasions. Since customers often purchase gift cards as a quick and thoughtful gift, your restaurant benefits from additional income upfront. Moreover, recipients frequently spend beyond the gift card’s value, leading to higher ticket sizes and incremental sales.

2-minute read ---
​
Effective labor management is critical for restaurant success. Balancing staff productivity with operational costs ensures smooth service and customer satisfaction while safeguarding profitability. Aldelo Express offers a range of tools to simplify labor management for restaurant owners, helping them efficiently oversee their teams while focusing on delivering excellent dining experiences.

Comprehensive Timekeeping and Scheduling
Aldelo Express offers robust timekeeping features that allow managers to track employee clock-ins and clock-outs directly from the POS system. Employees can log their time through secure methods such as PIN entry or AI Facial Recognition Login, ensuring accuracy and preventing time theft. Managers can also schedule shifts, monitor real-time labor costs, and analyze staffing levels and productivity—all within the Aldelo Express cloud back-office.

​3-minute read ---
​
For pizza restaurants, customization power is essential. From crust to toppings, customers love having the freedom to craft their ideal pizza, ensuring a personalized dining experience. Aldelo Express offers a powerful Pizza Module that streamlines this customization process, providing unmatched flexibility for both restaurants and their customers.

Easy Setup and Maintenance
Configuring the Pizza Module is simple. Restaurant operators can quickly establish base items, toppings, and pricing structures that integrate directly into the Aldelo Express POS system. Inventory updates are automatically reflected in the menu, keeping selections accurate and up-to-date across all ordering platforms.

​Streamlined Pizza Customization
The Aldelo Express Pizza Module simplifies the ordering process by allowing restaurants to configure highly customizable pizzas on their POS system. Customers can mix and match toppings, select their preferred crust or sauce type, and determine portion sizes for specific areas of the pizza (like halves or even thirds). This intuitive interface empowers staff to quickly accommodate customer preferences and needs, enhancing guest satisfaction and order accuracy.

​3-minute read ---
​
Food trucks and mobile operations thrive in crowded, fast-paced environments. But with limited staff and tight spaces, efficiency is essential to meet customer demand and keep operations running smoothly. Aldelo Express’s AI Facial Recognition Login is a powerful tool that helps food truck and mobile operations save time, enhance security, and streamline daily tasks.

3-minute read ---

Hispanic restaurants have a unique charm that combines rich culinary traditions, bold flavors, and vibrant dining experiences. To succeed in this popular and fast-paced industry, operators need efficient tools that streamline operations, enhance customer satisfaction, and boost profitability.
​
Whether you run a sit-down restaurant, taco truck, or casual counter-service establishment, Aldelo Express offers flexible solutions to fit your needs. Its cloud-based platform works across iPads, Android tablets, and mobile devices, giving Hispanic restaurants the freedom to scale their operations and adapt to changing customer demands. Aldelo Express Point of Sale (POS) is the perfect solution for Hispanic restaurants, offering robust features tailored to the diverse needs of these establishments.

​Simplify Complex Menus
Hispanic cuisine often features extensive menus with customizable options, from complex bar menus, to build-your-own burritos, to various protein choices for tacos, enchiladas, or bowls. Aldelo Express simplifies this complexity with its Matrix Module. Restaurants can create customizable menu items with multiple options and modifiers, streamlining the order process while maintaining accuracy.

For example, a base taco menu item can include options for tortillas, proteins, toppings, and sauces. Staff and customers can quickly build their orders with just a few taps, making it easy to accommodate special requests for any order type, including dine-in, takeout, curbside pickup, or delivery.

3-minute read ---
​
Quick service restaurants (QSRs) rely on speed, efficiency, and accuracy to deliver an exceptional customer experience and manage high-volume operations. Aldelo Express offers a suite of powerful, user-friendly tools that can streamline operations, reduce manual errors, and boost overall efficiency in quick service restaurants. With innovative technology tailored to the unique needs of QSRs, Aldelo Express is the ideal POS solution for businesses looking to improve service delivery and profitability.

1. Efficient Order Management with Image-Based POS Menus
Aldelo Express simplifies the ordering process for staff by offering visually intuitive, image-based POS menus. These menus display clear, vibrant images of menu items, helping employees quickly identify and select the correct options with minimal training. This intuitive interface enhances order accuracy and speeds up service, even during peak times. Plus, QSRs that use the Masa+ Online Ordering platform provide easy and attractive image-based ordering for their customers, helping reduce ordering time while overcoming potential language barriers.

​3-minute read ---
​As the beverage industry continues to evolve, bars, pubs, and clubs are staying ahead by adapting to emerging trends and consumer preferences. 2025 promises an exciting array of drink trends that combine creativity, sustainability, and classic flavors. Here’s a preview of what your bar, pub, or club can expect to see in the coming year.

3-minute read ---
​
The restaurant industry is rapidly evolving, and technology is driving much of the transformation. Aldelo Express AI Automation Services offer essential tools that streamline operations, enhance accuracy, and provide a better customer and staff experience. Here’s a deeper dive into AI-powered solutions currently available to restaurants through the Aldelo Express Cloud POS platform, and how they can benefit your restaurant in 2025.

1. AI Menu Builder
The Aldelo Express AI Menu Builder uses an iPad camera to scan physical menu data and convert it into a digital format for the POS system. It intelligently suggests item names, descriptions, and prices, creating a seamless process for menu setup and updates.

​Why It's Essential in 2025

• Time Savings: Traditionally, creating or updating menus in a POS system is time-consuming and prone to errors. AI Menu Builder automates this process, enabling operators to make complete or updated menus in minutes.
• Accuracy: Inaccurate item pricing or descriptions can result in customer dissatisfaction or financial loss. This tool minimizes mistakes by standardizing the input process, even for complex menus.
• Scalability: For franchise owners or multi-location restaurants, maintaining consistent menus is critical. AI Menu Builder ensures that updates are uniform across locations and in-store and online digital menus, supporting brand consistency.

2-minute read ---
​
In today’s fast-paced restaurant industry, creating an efficient and transparent customer experience is essential to building loyalty and increasing sales. Aldelo Express Customer Display screens deliver a versatile, customer-focused solution that enhances ordering interactions, streamlines communication, and improves operational efficiency.

​3-minute read ---
​
Imagine this: It’s a busy Saturday evening at Bella’s Bistro, a bustling restaurant known for its authentic Italian cuisine. The dining room is packed, the kitchen is in overdrive, and every team member is working hard to keep up with the dinner rush. Despite their best efforts, the team is feeling the pressure of managing multiple tasks seamlessly while maintaining a great customer experience. This is where Aldelo Express comes to the rescue, transforming everyday challenges into smooth operations with its innovative features.

Secure and Effortless Clock-Ins with Facial Recognition Login
As the shift begins, Bella’s Bistro team members don’t need to fumble with PINs to clock in. Aldelo Express’s Facial Recognition Login allows them to sign in with just a glance. This feature not only eliminates the risk of forgotten or shared credentials but also enhances security by ensuring only authorized personnel access the system or conduct specified manager functions. For Bella, the owner, it means peace of mind knowing that sensitive data is protected, accurate time records are automatically maintained, and manager functions such as order voids and discount approvals are protected.

​3-minute read ---
​
The restaurant industry is no stranger to fluctuations in food prices, with rising costs impacting profitability and menu planning. As we approach 2025, managing food prices effectively will remain a critical focus for restaurant operators. By leveraging innovative strategies and flexible technology, restaurants can not only navigate price challenges but thrive despite economic uncertainty.

3-minute read ---
​
Running a successful restaurant means finding the right balance between delivering exceptional service and keeping costs under control. One of the biggest challenges many restaurants face today is managing rising labor costs while maintaining in-store and remote operations. Aldelo Express offers a range of scalable point of sale solutions that not only make the day-to-day workload easier for wait staff but also help restaurant owners reduce labor expenses and improve overall efficiency. Here’s a look at how Aldelo Express tools can benefit your restaurant.

3-minute read ---

For decades, legacy point-of-sale (POS) systems have been the backbone of restaurant operations. These traditional systems offered reliable transaction processing and reporting, but as technology advances, their limitations become more apparent. Cloud-based POS solutions like Aldelo Express are redefining how modern restaurants operate, providing efficiency, flexibility, and scalability that legacy systems can’t match.

​If your restaurant is still using a legacy POS system, here’s why it’s time to make the switch and move from legacy POS to cloud POS.

Enhanced Mobility and Flexibility
Legacy POS systems are usually stationary and often require heavy, bulky, and expensive hardware that takes up valuable counter space. Aldelo Express runs on iPads and Android Tablets and terminals, enabling mobile operations that adapt to any business setup. Whether it’s tableside service, in-house delivery service, or outdoor dining, a cloud POS offers seamless service wherever your customers are.

3-minute read ---
​
Meet Mike, the owner of a popular neighborhood pizza shop known for its crowd-pleasing pizzas and lively weekend atmosphere. While his pizza shop’s in-house service thrives, Mike sees an opportunity to grow his online ordering sales, especially during slower, off-peak hours. He’s already using third-party delivery platforms, but the high fees and lack of control over customer data leave him wanting more. To take control of his online orders, Mike adds Aldelo Express’s Masa+ Online Ordering, a native solution that integrates seamlessly with his pizza point-of-sale system, Aldelo Express Cloud Point-of-Sale for Restaurants.

Seamless Integration for a Smoother Operation
One of the standout advantages of Masa+ is its direct integration with Aldelo Express, allowing all online orders to flow smoothly into the pizza shop’s tablet-based cloud point-of-sale (POS) system. With third-party platforms, orders often require manual entry, additional devices, or extra steps to ensure accuracy, especially during busy rushes. With Masa+, orders placed through the shop’s Masa+ Online Storefront are instantly processed alongside all other orders within the POS terminal, eliminating the risk of missed, delayed, or inaccurate orders. This streamlined process not only reduces the workload on staff but also helps ensure that each pizza meets each customer’s requests, boosting satisfaction with their pizza shop experience.

3-minute read ---
​
Imagine a bustling sushi restaurant, Sushi Bliss, renowned for its delicious sushi rolls, fresh sashimi, and fast-paced service. However, like many restaurants with high volumes of orders, Sushi Bliss faces challenges in keeping operations smooth and efficient, especially during peak dining hours. The kitchen often struggles with balancing incoming orders, ensuring each dish is prepared in sequence, and maintaining clear communication between chefs, servers, and the front-of-house team. Mistakes or delays in orders lead to frustration among staff and patrons alike, ultimately impacting the customer experience.
​
Enter Aldelo Express’s Kitchen Display System (KDS) integration. With Aldelo Express KDS, Sushi Bliss upgrades its back-of-house operations, replacing paper tickets with digital order screens that bring precision and efficiency to every order.

2-minute read ---
​
The Risk of Simple Math Errors in Busy Restaurants
Picture this: It’s a busy Saturday night at a neighborhood restaurant. Servers are constantly moving, delivering meals, and ensuring every table is satisfied. Amid the evening’s high pace, a customer at a table writes down their tip on the check but accidentally miscalculates the “total” amount. It’s an easy mistake to make—maybe they rushed the math or got distracted.

When the server, Sarah, picks up the check, she doesn’t notice the miscalculation and manually types the “tip” values as they are written on the physical guest check, setting herself up for a discrepancy when the payment is processed and the customer is charged for more than they intended to pay. In a traditional setup, this miscalculation could very easily result in a chargeback or payment dispute if the customer notices the discrepancy on their credit card statement later. Chargebacks can cost restaurants time and money, and in some instances will deter customers from returning to the restaurant.

3-minute read ---
​
As 2024 draws to a close, it is the time to reflect on a year of success and growth. Restaurant owners, operators, and staff have faced challenges head-on, from navigating a competitive market to meeting ever-changing customer expectations, and are looking to the food service future that is as dynamic as ever. But without a doubt, one thing has become abundantly clear: technology, particularly artificial intelligence (AI), is defining the future of how restaurants operate, as many operators have already begun relying on AI-based services to support their operation and navigate the developing industry. From AI-powered security features to menu building tools, or expediting of everyday tasks such as guest check closeouts, the future of restaurants is AI-driven – and Aldelo Express Cloud Point of Sale for restaurants is leading the way.
​
Since the release of its first AI Automation Service in 2021, Aldelo has been proud to pioneer the future of AI in the restaurant industry. Today, Aldelo offers multiple powerful AI automation services seamlessly available through the Aldelo Express Cloud POS platform to restaurants, bars, food trucks, and more. These AI Automation services have empowered restaurant, bar, and food truck owners to simplify operations, improve accuracy, and focus more on delivering exceptional guest experiences. As the Aldelo team looks to 2025, we remain committed to helping our partners thrive in this rapidly evolving industry with cutting-edge software developments, an unparalleled native suite of restaurant service solutions, and industry-leading back-of-house and back-office management resources.

3-minute read ---
​
In today’s fast-paced restaurant industry, owners and operators continually look for ways to simplify operations, attract new customers, and retain loyal ones. Masa+, powered by Aldelo Express, offers a suite of digital features that not only streamline the dining experience but also elevate a restaurant’s reach and revenue potential. With tools like QR code-accessible Masa+ Online Storefronts, Online Ordering, Loyalty Rewards programs, digital Gift Cards, and Masa+ Fast Pay, restaurants have everything they need to optimize customer engagement and sales.

QR Code-Accessible Online Storefronts
With QR code-accessible Masa+ Online Storefronts, restaurants create a seamless gateway for customers to explore menus, place orders, and interact with the brand—all from their mobile devices. A simple scan of a QR code placed on tables, flyers, or menus takes customers directly to the restaurant’s online storefront, where they can browse options and order in seconds. This on-demand accessibility appeals to tech-savvy diners, who appreciate the speed and ease of ordering with minimal wait times.

QR code-accessible Masa+ Online Storefronts also work as a low-cost, high-impact marketing tool. They eliminate the need for printed menus and enhance flexibility, as restaurants can easily update their offerings without reprinting materials. This not only reduces costs but also keeps customers informed of seasonal items, daily specials, and exclusive promotions.