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The restaurant industry is in constant flux, with technological advancements and changing customer preferences continually reshaping the way operators do business. Using scalable restaurant technology is essential to keeping up with the ever-changing restaurant industry. That’s why so many restaurant owners trust their operation with Aldelo Express POS and Masa+.

​Here are several key ways that Masa+ Online Ordering helps restaurant owners increase their sales and streamline operations.

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Good customer service is the cornerstone of any thriving restaurant. It significantly impacts the diner's experience, influencing their decision to return or recommend the restaurant to others. With the steady advancement of technology, modern tools like the Aldelo Express Point of Sale (POS) solution are making it easier to maintain and enhance customer services.

​Here are just a few ways that Aldelo Express restaurant POS solutions are shaping the future of customer service in the restaurant industry:

AI Automation Services
Aldelo Express POS is known for its constant innovation and development. In December 2021, Aldelo announced its first AI Automation Service for restaurants: "Facial Recognition Login" ​-- the first of its kind in the restaurant industry. Since then, Aldelo has added new AI Automation Services to its arsenal: "Menu Item Prediction" and "Tip Adjust Automation." ​As native services part of the full-featured Aldelo Express POS platform, every Aldelo Express AI Automation Service helps merchants run a secure and efficient restaurant operation.

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A seemingly simple operation, sharing the cost of an item on a check has a profound impact on everyday customers. In our increasingly digital society, customers have come to expect seamless transactions, personalized experiences, and above all else, convenience. Restaurants that are able to conveniently divide an item bill among patrons not only enhance the dining experience, but emphasize the establishment's commitment to exceptional customer service.

​Here are a few reasons why you should implement “shared item” services in your restaurant:

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​In today's digital age, technology is revolutionizing the way businesses function, and the restaurant industry is no exception. One tool that has become an integral part of modern restaurant management is a digital inventory module that integrates with a business’s point of sale solution. This combination has proved to be a game-changer, making restaurant management more efficient and streamlined.

The Aldelo Express Inventory Module offers restaurant owners and operators a simple and effective way to accurately manage their business inventory. As an included module with the Aldelo Express POS platform, the Aldelo Express Inventory Module provides business owners a significant return on their investment.

​Here are 5 benefits of utilizing a digital restaurant inventory module….

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In recent years, food trucks have become a popular way for entrepreneurs to start their own businesses. They offer a flexible and affordable alternative to traditional brick-and-mortar restaurants. However, managing a food truck operation can be challenging. From tracking inventory to managing orders and payments, there are many tasks that need to be managed efficiently to ensure the success of the business. That's where Aldelo Express comes in.

Aldelo Express is a cloud-based point of sale (POS) system designed for the food service industry. It offers a range of features that can help food truck operators streamline their operations and improve their bottom lines.

​Here are some of the ways that Aldelo Express can help food truck operations:

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August is a busy month. As the summer season comes to a close, customers return to regular school and work routines. For restaurant owners, however, the end of summer can mean slower foot traffic that results in fewer sales. However, business owners can use creative marketing campaigns to help customers transition from frequent in-person to incorporating takeout, delivery, and online ordering purchases into their autumn routines. When successful, these restaurants retain their summer customers and ease the impact to their Q3 bottom lines.

​Here are several ways to market your restaurant this August:

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In an era dominated by smartphones and touchscreens, customers are yearning for traditional ordering and dining experiences. While QR code digital menus, self-service kiosks, and online ordering have rapidly gained popularity in the last few years, many customers are finding a nostalgic charm and inherent benefits associated with ordering in-person with physical menus in one's hands.

​Here are some reasons why some customers choose to use physical menus over digital and QR code-based alternatives:

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​Restaurants are a staple of the modern dining experience. They provide a place to gather, socialize, and enjoy delicious food. However, owning a restaurant is not an easy task. Restaurants are notorious for being a high-risk business, with a high rate of failure. Here are some of the reasons why restaurants go out of business -- and how Aldelo Express helps operators succeed!

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With two Artificial Intelligence Automation Services already included in its arsenal of modern restaurant services, Aldelo released its third AI Automation Service to the Aldelo Express Cloud POS platform.

Tip Adjust Automation utilizes deep learning technology that processes customer handwriting styles and correlates the amount of a check to an open check in the POS. It verifies the computation of the tip amount, and automatically closes the ticket. Depending on a restaurant application or operation, staff can line up and process multiple receipts in seconds.

​Where applicable, Tip Adjust Automation identifies and auto-corrects mathematical errors caused by inaccurate “Tip” or “Total” values written in by customers on physical guest checks. Merchants no longer spend time investigating and correcting charged amounts after the fact. When applicable, the POS system provides staff with options for correcting mistakes prior to settlement, greatly reducing chargebacks.

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​In today's digital age, where purchasing a new meal is just a few clicks away, ordering food online has become a staple part of our lifestyles. From modern “social media influencer marketing” to traditional billboards and online media campaigns, images play a crucial role in a business’s overall profits, shaping consumer choices and influencing daily purchasing decisions.

​Here are 4 essential roles images play in helping restaurants in gain and retain new customers:

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​Aldelo and Evolv Announce New Strategic Partnership

​Evolv Payment Processing Combined with the Aldelo Express POS Platform
​Delivers Powerful Tier-1 Option to Restaurant Owners

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While delivery, takeout, and self-service restaurant solutions are essential to many modern restaurants, for many businesses sit-down dining services will never go away. Customers will always enjoy arriving at the restaurant and being served high-quality food and great customer service that they just can’t get at home.

​Here are the top 5 ways restaurants can benefit from Aldelo Express POS for table service:

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A pop-up restaurant is a temporary dining establishment that operates for a limited time in a temporary location. As the busy summer season approaches, many brick-and-mortar restaurants are using pop-up restaurants to extend their restaurant services into their local community at events such as fairs, street fests, sporting events, and farmers markets. Pop-up restaurants are becoming increasingly popular as they allow chefs to experiment with new menu items and concepts, and they offer customers a unique dining experience in non-traditional environments. However, running a pop-up and temporary bar operation can be challenging, especially when it comes to managing orders, inventory, and payments. That's where Aldelo Express comes in – a powerful point-of-sale (POS) system that can benefit pop-up restaurant locations in several ways.
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Here are seven ways Aldelo Express can help your pop-up and temporary bar operation:

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Aldelo recently released a new feature for the Aldelo Express POS platform that allows multiple customers to share the cost of a single menu item.

Called the Shared Item feature, the new Aldelo Express POS release allows restaurants to easily manage large parties and multiple guest checks without restarting the order process.

​With just a few simple interactions on an Aldelo Express POS device, restaurant staff easily share one or multiple items across any number of new guest checks. The result is smoother transactions, less wait times, and increased customer satisfaction.

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QR codes have revolutionized the way customers make payments, making the process much more convenient and efficient. A QR code is a two-dimensional barcode that can be read by a smartphone camera, and it contains information about a particular product or service. In the world of payments, QR codes are a great way to facilitate transactions between customers and merchants.

For restaurants with an Aldelo Express POS system, using Masa+ QR codes means customers never have to worry about forgetting a credit card, gift card, loyalty card, or printed coupon. Because Masa+ QR codes are cloud-based and accessible through a secure customer login, Masa+ QR Codes provide customers with better security than physical or printed payment methods that can be lost, damaged, or stolen.

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This June, restaurants are preparing to attract customers with Father’s Day specials, attracting customers with limited-time discounts, drawings and pools, free menu items, and loyalty/rewards campaigns. The National Basketball Association will be hosting the 2023 NBA Finals bracket competition, providing the ideal setting for watch parties and basketball themed promotions.

By encouraging customers to celebrate these simple and creative holidays at their restaurant, operators encourage new and existing customers to purchase food and drinks, sign up for a restaurant loyalty program, and buy gift cards that result in future visits.

​​Here are other ways to boost customer traffic this June 2023:

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Operating a food truck is an exciting but challenging adventure. Unlike brick-and-mortar operations, owning a food truck means going to where your customers are and building a customer base across multiple physical locations.

Here are the top 5 reasons why food trucks need Aldelo Express POS:

5. Mobility

The best thing about food trucks is their mobility. But mobility is also one of the most challenging aspects of running a food truck. Running a mobile food truck operation means serving customers with limited space, limited power, and potentially unstable internet connection. Aldelo Express POS offers an all-in-one mobile POS software solution to support fast order entry and digital payments from anywhere with a Wi-Fi or Cellular Data connection, allowing the POS system to roam with the truck.

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​With a variety of pizza sizes, crust types, sauces, dozens of topping choices and other options pizza menus are one of the most difficult menu databases to build. With Aldelo Express POS, operators can create a new store, build a comprehensive pizza POS menu, and add soft drink menu items in less than 30 minutes. With Aldelo Express merchants spend less time setting up their POS system and more time serving their customer base.

The Aldelo Express Pizza POS solution supports simple and fast order entry with:

• Up to 10 serving sizes
• Unlimited crust types
• Unlimited sauces
• Custom topping choices
• Specialty pizzas such as build-your-own, meat lovers, and more
• Image-based pizza POS menu item buttons

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Use of QR code-based digital payments has steadily grown across the restaurant point of sale industry. QR code-based e-Gift Cards, Rewards programs, and payment options eliminate the need for printing physical cards, prevent customers from losing physical gift cards, and avoid loss of funds due physical gift or reward card damage.

When customers select the “Pay” icon in the top right corner of the Masa+ mobile version and app, indicated by a “$” character, the QR code-based Masa+ Fast Pay feature locates and organizes applicable e-Gift and Rewards point values for a specific merchant in seconds.

​Masa+ Fast Pay then displays a single-use QR code within the customer's Masa+ wallet that consolidates available e-Gift or Rewards values based on the customer’s selection. Once restaurant staff scan the QR code with an Aldelo Express tablet POS device, the Aldelo Express POS system will then automatically locate the proper gift card or rewards credits to use to complete the transaction. Masa+ Fast Pay also supports secure QR code-based digital payments using personal credit cards. Customers may use a combination of e-Gift, Rewards and/or credit cards to pay the total bill amount.

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May is just around the corner, bringing along several opportunities restaurant owners use to boost sales and increase customer engagement. By encouraging customers to celebrate these simple and creative holidays at their restaurant, operators encourage new and existing customers to purchase food and drinks, sign up for a restaurant loyalty program, and buy gift cards that result in future visits.

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From early adoption of point of sale touch screens, QR code-based system linking and setup, and facial AI recognition-based security, Aldelo has long served everyday business owners with innovative technology solutions for their food service operation. Today, Aldelo continues to lead the restaurant point of sale industry by incorporating AI-based technology into the Aldelo Express Cloud POS back-office environment.

The newly released Aldelo Express AI-Based Menu Item Completion feature speeds up the menu creation process for food service operators. As artificial intelligence (AI) technology continues to be developed, the new Aldelo Express AI-Based Menu Item Completion feature is one of the first uses of AI technology made specifically available to benefit everyday restaurant owners.

How it Works

Much like a search engine auto-complete function, instead of manually typing the full name of every menu item during the menu creation process, the Aldelo Express AI-Based Menu Item Completion feature uses AI technology to detect the word being typed and present several menu item naming options for operators to choose from.

​This means that operators spend less time building and editing their restaurant’s menu and more time focusing on the day-to-day needs of their operation.

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With point of sale devices that support traditional countertop and roaming bar environments, Aldelo Express POS offers modern solutions and features that keep bars, pubs, and clubs running smoothly. Aldelo also helps owners take their business a step further with seamlessly integrated online ordering and delivery solutions and valuable third-party POS integration options that give business owners added control of their bar, pub, and club operation.

​Here are 5 reasons why bars, pubs, and clubs need Aldelo Express POS:

5. Speed

Speed is crucial for bar operations. Fast-paced bars and clubs require order entry that can keep up with busy periods. Aldelo Express point of sale provides “quick pick” ordering keys that support fast and efficient order entry and checkout, enhancing bar, pub, and club POS operations. By placing the most popular selling items on the main POS interface, staff swiftly has access to a combination of beers, specialty cocktails, and food with just a few motions.

Staff also easily handle upcharges with Aldelo Express charged modifiers that help prevent profit leakage in bar, pub, and club operations.