Aldelo News & Blogs

Aldelo Express Solutions Series: Interactive Multimedia Customer Displays

10/15/2021

Aldelo Express Solutions Series:
Interactive Multimedia Customer Displays
Part of FREE Suite of iPad-Based Native Apps

4-minute read ---

The Aldelo Express Interactive Multimedia Customer Display provides restaurant owners with endless possibilities for improved customer engagements, including the display of promotions and personalized offers, order confirmation screens, menu item upselling options, multi-lingual interfaces, and offering up tip suggestions while completing digital payments.

Aldelo Express Solutions Series: Self-Service Kiosks

10/14/2021

Aldelo Express Solutions Series: Self-Service Kiosks
Part of FREE Suite of iPad-Based Native Apps

Expand food and drink service offerings while increasing brand awareness and improving customer satisfaction

4-minute read ---

Aldelo develops a unique state-of-the-art cloud restaurant technology platform that offers restaurants of any size a powerful POS solution and access to a suite of FREE native merchant- and customer-facing applications via the Aldelo Marketplace. Restaurant owners and operators select from multiple solutions to help meet growing demand for customer-driven POS engagements that are ideal for bars, pizzerias, food trucks, cafes, and more.

Aldelo Express Solutions Series: Smart Kitchen Display System (KDS)

10/13/2021

Aldelo Express Solutions Series:
Smart Kitchen Display System (KDS)
Part of FREE Suite of iPad-Based Native Apps

4-minute read ---

Aldelo simplifies POS for restaurants by offering everything an owner and operator needs to run a successful restaurant business today and tomorrow.

Aldelo Express Cloud POS includes a rich ecosystem of natively developed merchant- and customer-facing solutions and applications that are available to every Aldelo Express user via the Aldelo Marketplace, easily accessible from any Aldelo Express POS station. Users can view, select, and connect to a variety of product options anytime based on the needs of their business.

Restaurants Going Digital to Avoid POS Supply Chain Crisis

10/11/2021

Restaurants Going Digital to Avoid POS Supply Chain Crisis
Paperless Solutions Eliminate Hardware Dependency

4-minute read ---

Since March of last year, restaurant owners have faced what seems like a lifetime of challenges that have threatened long-standing businesses and livelihoods. Operators have adopted contactless dining and delivery solutions to sustain business through the pandemic. Additionally, owners have successfully countered the ongoing labor crisis by adopting seamlessly integrated online, mobile, and remote ordering and payment solutions that promotes customers working in tandem with merchants increasing productivity and satisfaction.

Direct QuickBooks Integration with Aldelo Express

10/7/2021

Direct QuickBooks Integration with Aldelo Express
Helping Restaurants Streamline Accounting and Payroll

2-minute read ---

Aldelo’s mission is providing restaurants with unparalleled access to the most economic, state-of-the-art, cloud POS platform available in the industry.

The Aldelo Express cloud restaurant technology platform offers a rich ecosystem of merchant- and customer-facing solutions and applications that are available to restaurants with the click of button, including Masa+ online ordering and payments, mobile/remote POS devices, smart kitchen display systems (KDS), self-service kiosks, interactive multi-media customer displays, and more.

Additionally, Aldelo Express Cloud POS users conveniently access the Aldelo Marketplace from their POS screen interface and select from a variety of strategic third-party integrations that complement Aldelo’s portfolio of native solutions. Aldelo never charges Aldelo Express users for accessing any third-party integrations or product syncs.

One available option is a direct integration between Aldelo Express Cloud POS and the QuickBooks Online accounting platform. QuickBooks Online is a popular choice with restaurant owners and operators for managing inventory, accounting functions, and related reporting. The QuickBooks Online solution helps restaurants manage income, COGS, fixed assets, liabilities, expenses, and much more.

How Restaurant Owners Benefit from Online Ordering

10/6/2021

Putting Customers in the POS Driver Seat
How Restaurant Owners Benefit from Online Ordering

4-minute read ---

With a 50% increase in online ordering usage by customers over the past 18 months, restaurant owners have clearly recognized the benefits of what is now a required POS technology offering.

After gas stations successfully transitioned from full-service to self-service, supermarkets followed, including offering curbside pick-up and home delivery. Now, the same shift has happened in the restaurant industry with the successful adoption of online ordering and payments, curbside pick-up, and home delivery.

Customers prefer driving order entry and payment functions previously conducted by trained restaurant staff as part of a renewed managed dining experience utilizing online order solutions, including selecting how they want their orders received. With both restaurants and customers embracing this shift, everyone is achieving real value. Restaurant owners obtain immediate insights and feedback based on customer usage that they can use to alter or enhance services, ultimately making an immediate and positive impact to their business.

Take Ordering and Payments to the Next Level with Mobile Handheld POS Devices

10/4/2021

To Your Customers and Beyond!
Taking Ordering and Payments to the Next Level with Versatile Mobile Handheld POS Devices

3-minute read ---

Amid recent economic uncertainty, restaurants have relied on emerging restaurant technology to extend ordering and payment solutions beyond the counter to outdoor and non-traditional dining venues. With full-featured, cost-effective, and scalable point of sale solutions, restaurants are now bringing ordering and payments to customers wherever they are, via Wi-Fi- or cellular -based cloud POS technology.

In 2021, a restaurant's best investment has been adopting a cloud-based restaurant technology platform that provides a native ecosystem of complimentary merchant- and customer-facing solutions. A winning recipe for restaurants is not waiting for customers to come into their establishment but going to where customers are. As a result, restaurant owners and operators are mandating solutions that provide brand extension to outdoor events that enable customers to experience great food and drinks that may otherwise not be offered. Restaurants and event planners are creating enhanced experiences at fairs, concerts, festivals, stadiums, golf courses, theaters, concessions, farmers markets and a variety of other events.

Aldelo Express Cloud POS Launches DoorDash Sync

9/30/2021

Aldelo Express Cloud POS Launches DoorDash Sync
Streamlining Operations and Enhancing Customer Satisfaction

3-minute read ---

For over 20 years Aldelo has provided restaurant owners with full-featured POS solutions. The company is committed to providing restaurants with the latest POS features and functionality that allows them to optimally operate their business.

Part of providing industry-leading POS solutions includes collaborating with valuable companies that can offer Aldelo users the tools they need to be successful. With unpredictable regional and local dining restrictions, restaurant owners have adopted takeout, delivery, and pick-up services en masse. Many utilize third-party solutions such as DoorDash to expand customer coverage and provide flexible ordering and delivery services. Employing a variety of “contactless services” for meeting customer demands is especially important in uncertain times for achieving a sustainable and robust business.

Aldelo, L.P. Development and Support

9/29/2021

Aldelo Express Cloud POS - Delivering Restaurant Solutions for Today and Tomorrow

Modern E2E Cloud Restaurant Technology Platform - Full-Featured, All-Inclusive, Scalable

3-minute read ---

For over 20 years Aldelo has developed full-featured POS solutions for the restaurant industry. The company is committed to protecting merchant investments by providing them with the latest POS features and functionality that allows them to optimally operate their business today and in the future.

Aldelo meets this commitment by maintaining a team of dedicated developers that are in continual development mode all year-round. The company’s methodology for developing solutions and features is always customer-centric, utilizing the latest development tools, while maintaining best practices and quality control disciplines.

Run an Entire Operation with an All-in-One Handheld POS

9/27/2021

Run an Entire Food Service Operation
with the New Aldelo Express All-in-One Handheld POS

4 minute read ---

Aldelo Express Cloud POS now offers a full-featured, all-in-one handheld POS solution for all restaurant types. Improve customer satisfaction and operational efficiency with a simple and seamless handheld POS solution.

New handheld mobile POS devices contain the same powerful, flexible, and user-friendly software currently offered in Aldelo Express Cloud POS for iPads and Android. Place orders with customized multi-level modifiers; combine checks and split payments by seat; and process payments via credit, gift, loyalty, and rewards, all from a single, compact, mobile POS device.

Aldelo Express Cloud POS full restaurant and payments solution on PAX A60 and PAX A920Pro devices

Aldelo Announces All-in-One Restaurant and Payments Mobile Handheld POS

9/20/2021

A 2021 Restaurant Odyssey: Digitizing the
Full-Service Dining Experience

Aldelo Announces All-in-One Restaurant POS and Payments Mobile Handheld Solution

Aldelo Express Cloud POS provides seamless full-feature ordering and payment solutions across all devices

5-minute read ---

To both consumers and restaurant owners, the term “full-service restaurant” means something completely different from pre-pandemic dining experiences. In the past, “full-service” dining experiences meant a large and attentive restaurant staff tending to customers’ needs and wants. Now it has become a shared and common experience. As consumers strategically make their way back to restaurants, whether it is indoor or outdoor dining, pick-up, or delivery… customers are actively participating in the process of navigating a comfortable and efficient path for enjoying great food, drinks, and service.

PRESS RELEASE: Aldelo Launches All-in-One Handheld Restaurant POS Solution

9/16/2021

* FOR IMMEDIATE RELEASE *

PRESS RELEASE
September 16, 2021

Aldelo Launches All-in-One Handheld Restaurant POS Solution

Enhances Aldelo Express ordering and payments ecosystem with Pax A60 and A920Pro integration

PLEASANTON, CA – September 16, 2021 - Aldelo, L.P., developer of the Aldelo Express Cloud POS restaurant technology platform that offers a complete ecosystem of merchant- and customer-facing Android and iOS point-of-sale solutions, recently announced the integration of Aldelo Express Cloud POS with the Pax A60 and A920Pro devices. This new integration enables merchants to run an entire restaurant operation with the full-featured capabilities of Aldelo Express POS from a single, compact, stand-alone device that is ideal for restaurants, food trucks, food courts, pop-ups, stadiums, and other remote operations.

Contactless Solutions

8/26/2021

Get in Touch with Contactless Self-Services:

How Customer-Facing POS Technology Can
Benefit Restaurants Today

7 minute read ---

After nearly a year of serving customers with exclusively takeout, curbside pickup, and delivery options, restaurants are welcoming customers back on-site with new technologies. Contactless ordering and payment solutions had slowly been making their way into the restaurant industry, but the pandemic has accelerated usage and adoption of these solutions.

As a result, online ordering has been widely accepted by both restaurants and customers as a necessary and preferred ordering and payment option. Restaurants, bars, food trucks, pop-ups, cafes, and pizzerias now offer digital menus; online loyalty, gift, and rewards programs; and mobile POS to expand their dining, takeout and delivery services.

QR Codes

8/23/2021

QR Codes Emerge as the Preferred Link Between
Customers and Restaurants

5-minute read --

Largely ignored in the US for years, QR codes are proving daily how much of a productive and trusted asset they are to restaurant owners in today’s unpredictable market climate. The pandemic has seen a huge increase in the use of QR codes across food and beverage, hospitality, and retail. Now that many brands are using QR codes to enable contactless experiences, these little square matrix barcodes are appearing everywhere.

Wage and Labor

8/11/2021

How POS Technology Helps Merchants
Navigate the Wage War and Labor Crisis

Metin Yalcin, owner of Po’boys Kitchen in San Francisco, using Aldelo Express POS

7-minute read ---

Reports of labor shortages impacting the restaurant industry continue at unprecedented rates despite an enormous amount of job openings for all job positions in this sector. Restaurant owners and operators are personally filling the gaps in their operations by dedicating extra hours taking on a variety of job functions previously held by hostesses, servers, kitchen and support staff.

With no end in sight, many are leaning on restaurant POS technology for relief and redefining roles and responsibilities that will change the landscape of how restaurants are managed for years to come. More than ever, customers are driving their own dining and take-out experiences by utilizing customer-facing online ordering solutions to review menus, place orders, make payments, and manage the delivery of their food and drink items.

Merchant Processing Options

4/9/2021

Merchant Processing Options

Aldelo Point of Sale supports a large number of processing options to suite your needs. We support Aldelo Pay, Sterling Payments, Vantiv, Cayan, Tsys and First Data/ Fisrv. Some processors such as Aldelo Pay even provide Free software and Free support services and more!

For more information please contact your favorite merchant services provider

Learn more

PAX D190 Setup

4/9/2021

How to Setup Pax D190?
Check Out The Video Below.

PAX A80 Setup

4/9/2021

How to Setup Pax A80?
Check Out The Video Below.

Learn More

Getting Start with Aldelo

4/9/2021

Getting started
Restaurant Point of Sale as Simple

Aldelo Pay merchant services provide restaurants with a fully integrated POS & payment processing solution. Aldelo Pay merchants get free Cloud POS software, support, and services. Aldelo Pay also helps you simplify store operations and increase revenue with dependable, user-friendly POS system and services.
Aldelo Pay allows you to quickly and securely accept multiple payment options, including credit, debit, gift, contactless payments, and more. Aldelo Pay merchant services and Aldelo Express Cloud POS help your restaurants increase productivity and efficiency.

Learn more

Why Join Masa+ as a Merchant

4/9/2021

Why Join Masa+ as a Merchant

Masa+ Web Store & Online Ordering is a first class solution seamlessly integrated into Aldelo Express Cloud POS platform. Masa+ is an Aldelo product offering complete frictionless experience both in original setup as well as ongoing maintenance (or rather, lack of maintenance required).
Our goal with Masa+ for merchants is to eliminate the need to maintain an online store separate from physical store, so that you can focus on your store operations and maximize productivity.

Learn more

Aldelo Point of Sale Combine License Request

4/9/2021

Aldelo Point of Sale Combine License Request

The Form Below will help you with combining licenses or making changes to use RDP with Aldelo POS

How to Add Pictures to Aldelo Express and Aldelo Express Kiosk

4/9/2021

How to Add Pictures to Aldelo Express and Aldelo Express Kiosk

Adding Pictures to Aldelo Express and Aldelo Express Kiosk is simple and Fun and Aldelo Express supports most major picture file types from Apple, Windows and Android. You can also upload pictures from your iPad, Smart Phone or Windows desktop from anywhere you have an internet connection.

Its as simple as selecting the item from the back office cloud, Select the picture and upload !

EMV Device Setup Request

4/8/2021

Customers Using Aldelo Pay

learn more

For customer using Aldelo Pay Merchant Services, your EMV devices are already configured and we simply need to know the Subscription ID and confirm the Serial Numbers of the EMV devices you want assigned to this account.

Your can find your device serial number of the front of the box the device arrived in and will show S/N: before the number (See Picture)
This is also printed on the back of the EMV device and normally is a sticker with a barcode and the Serial number will show S/N then the number.

Please Note that EMV Devices will increase your ability to be PCI-DSS compliant but does to automatically make you PCI-DSS compliant.

Aldelo Express Development Dashboard

4/8/2021

Aldelo Express Development Dashboard

learn more

Aldelo's Development Dash Board helps developers generate development keys, manage versioning and view merchants who are actively using their services. This easy to navigate and simple to use tool is a great place for full self service development groups to access Aldelo's development information.
Best of all, for qualified developers, Its FREE.
Visit our developers page at Doc.Aldelo.io and see how easy it really is
Once you have completed your integration, you can apply to have your integration listed in the Aldelo Market Place inside the Aldelo Express back office and on our webpage at www.aldelo.com Helping your promote your integration to the world!

Cash Discount Vs Surcharge

4/8/2021

Surcharges And Cash Discount Reduce Merchant Cost

Learn more

You may have heard of both Surcharging on Credit Card Transactions and Cash Discount Programs that help merchants save money on there merchant processing cost by passing a small cost directly to the card holder on every transaction. In many areas this is a highly sought after feature and is helping merchants save money each month on fees they are charged for taking credit cards. To help merchants better understand what option is best for them Aldelo has created a comparison.

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Aldelo Express Solutions Series:​Interactive Multimedia Customer DisplaysPart of FREE Suite of iPad-Based Native Apps

Aldelo Express Solutions Series: Self-Service KiosksPart of FREE Suite of iPad-Based Native Apps

Aldelo Express Solutions Series:Smart Kitchen Display System (KDS)Part of FREE Suite of iPad-Based Native Apps

Restaurants Going Digital to Avoid POS Supply Chain Crisis Paperless Solutions Eliminate Hardware Dependency

Direct QuickBooks Integration with Aldelo Express Helping Restaurants Streamline Accounting and Payroll

Putting Customers in the POS Driver SeatHow Restaurant Owners Benefit from Online Ordering

To Your Customers and Beyond!Taking Ordering and Payments to the Next Level with Versatile Mobile Handheld POS Devices

Aldelo Express Cloud POS Launches DoorDash SyncStreamlining Operations and Enhancing Customer Satisfaction​

Aldelo Express Cloud POS - Delivering Restaurant Solutions for Today and Tomorrow

Modern E2E Cloud Restaurant Technology Platform - Full-Featured, All-Inclusive, Scalable

Run an Entire Food Service Operation​with the New Aldelo Express All-in-One Handheld POS

​Aldelo Announces All-in-One Restaurant POS and Payments Mobile Handheld Solution

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Aldelo Express Solutions Series:
Interactive Multimedia Customer Displays
Part of FREE Suite of iPad-Based Native Apps

Aldelo Express Solutions Series: Self-Service Kiosks
Part of FREE Suite of iPad-Based Native Apps

Aldelo Express Solutions Series:
Smart Kitchen Display System (KDS)
Part of FREE Suite of iPad-Based Native Apps

Restaurants Going Digital to Avoid POS Supply Chain Crisis
Paperless Solutions Eliminate Hardware Dependency

Direct QuickBooks Integration with Aldelo Express
Helping Restaurants Streamline Accounting and Payroll

Putting Customers in the POS Driver Seat
How Restaurant Owners Benefit from Online Ordering

To Your Customers and Beyond!
Taking Ordering and Payments to the Next Level with Versatile Mobile Handheld POS Devices

Aldelo Express Cloud POS Launches DoorDash Sync
Streamlining Operations and Enhancing Customer Satisfaction

Run an Entire Food Service Operation
with the New Aldelo Express All-in-One Handheld POS

Aldelo Announces All-in-One Restaurant POS and Payments Mobile Handheld Solution