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Aldelo News & Blogs
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 *** FOR IMMEDIATE RELEASE *** PRESS RELEASE July 26, 2022 Aldelo Releases Masa+ V2 Enhancing User Experience of Native Digital Online Ordering Solution PLEASANTON, CA – July 26, 2022 - Aldelo, L.P., developer of the Aldelo Express POS restaurant technology platform that includes a native suite of merchant- and customer-facing iOS and Android point-of-sale solutions, announces the V2 release of its Masa+ digital online ordering and payments platform. Aldelo Express seamlessly integrates with Masa+ Online Storefront, Online Ordering, e-Gift, e-Loyalty, e-Coupons, providing a complete digital marketing platform for restaurants.
Masa+ V2 offers merchants an improved online storefront to market the business digitally more effectively and an overall improved user experience with consistent color schemes, styles, and workflows. The updated user interface (UI) results in faster order entry and checkout experiences including quick access to fast-pay digital wallet services. Aldelo to Attend WSAA this September 7-8, 2022 |
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*** FOR IMMEDIATE RELEASE ***
PRESS RELEASE
June 9, 2022
June 9, 2022
Aldelo Express for Android Tablets Now Available on Google Play Store
New Offering Seamlessly Compatible with iPad POS and Android Mobile Solutions
New Offering Seamlessly Compatible with iPad POS and Android Mobile Solutions
PLEASANTON, CA – June 9, 2022 - Aldelo, L.P., developer of the Aldelo Express Cloud POS restaurant technology platform recently announced the availability of Aldelo Express for Android tablets on the Google Play Store. Aldelo Express merchants can now download the leading POS solution and select from a range of affordable Android tablet offerings that operate seamlessly with iPad and Android mobile solutions in single and multi-store restaurant environments.
Aldelo Express merchants gain added flexibility by selecting from a wide variety of “available and affordable” POS devices capable of supporting a complete restaurant operation with the full-featured capabilities of Aldelo Express POS. Merchants can elect to use any combination of iPad and Android tablets, or all-in-one Android mobile devices that are ideally suited for restaurants, food trucks, food courts, pop-ups, stadiums, and other remote operations.
Aldelo Express merchants gain added flexibility by selecting from a wide variety of “available and affordable” POS devices capable of supporting a complete restaurant operation with the full-featured capabilities of Aldelo Express POS. Merchants can elect to use any combination of iPad and Android tablets, or all-in-one Android mobile devices that are ideally suited for restaurants, food trucks, food courts, pop-ups, stadiums, and other remote operations.
Aldelo Releases “In-App Manual Credit Card Entry” Feature
3-minute read ---
Over the last twenty years, Aldelo has developed innovative point-of-sale solutions to help restaurant owners maximize their business’ potential in any environment. Through Aldelo Express Cloud POS and natively-developed Masa+ digital ordering payments, restaurants customize a full-featured POS ecosystem using customer- and merchant-facing solutions that support in-person and off-premises dining services.
The new Aldelo Express In-App Manual Credit Card Entry feature continues this legacy of customer-centric solutions, features, and services, saving restaurants time and money as they use a single POS device to process orders and digital payments for all order types.
When using In-App Manual Credit Card Entry in-store, rather than accepting physical credit cards via tap, dip, or swipe, staff process credit cards directly through the point-of-sale by tapping “Manual Credit” in the Aldelo Express Cloud POS settlement screen, presenting card options from the customer’s Masa+ Secure Digital Wallet. Customers inform the merchant which credit card they wish to use for the transaction without a physical credit card changing hands. The merchant then selects the chosen credit card, conducts a simple verification with the customer, and processes the transaction.
Over the last twenty years, Aldelo has developed innovative point-of-sale solutions to help restaurant owners maximize their business’ potential in any environment. Through Aldelo Express Cloud POS and natively-developed Masa+ digital ordering payments, restaurants customize a full-featured POS ecosystem using customer- and merchant-facing solutions that support in-person and off-premises dining services.
The new Aldelo Express In-App Manual Credit Card Entry feature continues this legacy of customer-centric solutions, features, and services, saving restaurants time and money as they use a single POS device to process orders and digital payments for all order types.
When using In-App Manual Credit Card Entry in-store, rather than accepting physical credit cards via tap, dip, or swipe, staff process credit cards directly through the point-of-sale by tapping “Manual Credit” in the Aldelo Express Cloud POS settlement screen, presenting card options from the customer’s Masa+ Secure Digital Wallet. Customers inform the merchant which credit card they wish to use for the transaction without a physical credit card changing hands. The merchant then selects the chosen credit card, conducts a simple verification with the customer, and processes the transaction.
Aldelo Releases “QR Code Fast Pay” Feature
2-minute read ---
Accelerate in-store transactions with the new QR Code Fast Pay feature from Aldelo. With the new Masa+ digital payment feature, staff and customers skip the tap, dip, or swipe process and complete customer payments in seconds using a unique customer QR code that applies multiple tenders to a single ticket.
With QR Code Fast Pay, customers are always ready to pay for their orders whether at the counter or at their table. Once customers are logged into their Masa+ online account, to initiate QR Code Fast Pay customers simply present their unique QR code to restaurant staff by tapping the “ $ ” icon in the top right corner of the Masa+ screen. Restaurant staff then accept mobile tenders by scanning the customer’s unique QR code with cameras built into Aldelo Express iPad devices, completing payments in seconds using a single POS device.
Accelerate in-store transactions with the new QR Code Fast Pay feature from Aldelo. With the new Masa+ digital payment feature, staff and customers skip the tap, dip, or swipe process and complete customer payments in seconds using a unique customer QR code that applies multiple tenders to a single ticket.
With QR Code Fast Pay, customers are always ready to pay for their orders whether at the counter or at their table. Once customers are logged into their Masa+ online account, to initiate QR Code Fast Pay customers simply present their unique QR code to restaurant staff by tapping the “ $ ” icon in the top right corner of the Masa+ screen. Restaurant staff then accept mobile tenders by scanning the customer’s unique QR code with cameras built into Aldelo Express iPad devices, completing payments in seconds using a single POS device.
Aldelo Releases “QR Code Scan & Pay” Feature
Supporting Secure Digital Payments from Printed Customer Receipts
3-minute read ---
Bridge the gap between physical receipts and digital payments with Aldelo’s new QR Code Scan & Pay feature. This new feature allows customers to quickly and seamlessly complete secure digital payments from their personal smartphone in sit-down, takeout, and event settings.
QR Code Scan & Pay is ideal for streamlining payments whenever and wherever a physical receipt is presented to a guest. Restaurants present customers with a printed receipt after their orders are completed. Customers then scan the single-use QR code, selecting their method of payment to complete transactions without physical gift, loyalty, or credit cards changing hands. This feature allows customers the flexibility and freedom to pay without staff assistance, as well as enhanced security benefits since the expirable QR code identifier is never associated with underlying payment data.
Bridge the gap between physical receipts and digital payments with Aldelo’s new QR Code Scan & Pay feature. This new feature allows customers to quickly and seamlessly complete secure digital payments from their personal smartphone in sit-down, takeout, and event settings.
QR Code Scan & Pay is ideal for streamlining payments whenever and wherever a physical receipt is presented to a guest. Restaurants present customers with a printed receipt after their orders are completed. Customers then scan the single-use QR code, selecting their method of payment to complete transactions without physical gift, loyalty, or credit cards changing hands. This feature allows customers the flexibility and freedom to pay without staff assistance, as well as enhanced security benefits since the expirable QR code identifier is never associated with underlying payment data.
Aldelo Announces Three New Digital Payment Features
Supporting Restaurants and Customers with Speedy and Convenient Transactions
3-minute read ---
More and more restaurant owners and operators are looking for ways to benefit customers and their business by serving food and receiving payments in a timely and convenient manner. As customer demand for digital self-services grows, Aldelo is helping restaurant owners save time and money, supporting speedier transactions and streamlining ordering and payment processes with three new QR code payment features.
Utilizing QR codes help launch and guide customers in-store and off-premises using the native Masa+ online ordering and payments platform and Aldelo Express POS, offering restaurants and their customers greater reliability, security, and convenience during the transaction process. These include:
More and more restaurant owners and operators are looking for ways to benefit customers and their business by serving food and receiving payments in a timely and convenient manner. As customer demand for digital self-services grows, Aldelo is helping restaurant owners save time and money, supporting speedier transactions and streamlining ordering and payment processes with three new QR code payment features.
Utilizing QR codes help launch and guide customers in-store and off-premises using the native Masa+ online ordering and payments platform and Aldelo Express POS, offering restaurants and their customers greater reliability, security, and convenience during the transaction process. These include:
Aldelo 2021 Recap
New Third-Party POS Integrations
A Three Part Series - PART THREE
4-minute read ---
The Aldelo Express Cloud POS restaurant technology platform offers a rich ecosystem of FREE merchant- and customer-facing iPad-based solutions and applications made available to Aldelo Express users with the click of a button. At any time, Aldelo Express users may begin expanding their full-featured POS with smart kitchen display systems (KDS), self-service kiosks, interactive multi-media customer displays, and more with no additional costs or fees for software licenses, setup, or usage.
Aldelo introduced several innovative developments in 2021 to enhance restaurants’ “contactless services” for meeting customer demands, providing owners and operators the tools they need to run a sustainable and robust business in uncertain times. Developments include access to all-in-one compact mobile POS devices, “Facial AI” login security feature, free QR code-based resources, and updated Masa+ digital payment services.
The Aldelo Express Cloud POS restaurant technology platform offers a rich ecosystem of FREE merchant- and customer-facing iPad-based solutions and applications made available to Aldelo Express users with the click of a button. At any time, Aldelo Express users may begin expanding their full-featured POS with smart kitchen display systems (KDS), self-service kiosks, interactive multi-media customer displays, and more with no additional costs or fees for software licenses, setup, or usage.
Aldelo introduced several innovative developments in 2021 to enhance restaurants’ “contactless services” for meeting customer demands, providing owners and operators the tools they need to run a sustainable and robust business in uncertain times. Developments include access to all-in-one compact mobile POS devices, “Facial AI” login security feature, free QR code-based resources, and updated Masa+ digital payment services.
Aldelo 2021 Recap
Providing POS Solutions for Today and Tomorrow
through Aldelo Express Cloud POS and Masa+
A Three Part Series - PART TWO
6-minute read ---
As digital self-services for menus, ordering, and payments continue to dominate consumer expectations, restaurants that recently integrated contactless merchant- and customer-facing solutions find they are better prepared for the industry’s “new normal.” Many Aldelo Express Cloud POS users are realizing that “tomorrow is now today,” as they seamlessly move away from legacy hardware-dependent solutions to digital and paperless solutions, improving performance and lowering costs.
In 2021, Aldelo introduced several cutting-edge developments to enhance and expand the capabilities of its Aldelo Express Cloud POS and Masa+ Online Ordering solutions, providing owners and operators the point-of-sale resources they need today and free access to the solutions of tomorrow.
Here are the company’s most valuable developments from 2021:
As digital self-services for menus, ordering, and payments continue to dominate consumer expectations, restaurants that recently integrated contactless merchant- and customer-facing solutions find they are better prepared for the industry’s “new normal.” Many Aldelo Express Cloud POS users are realizing that “tomorrow is now today,” as they seamlessly move away from legacy hardware-dependent solutions to digital and paperless solutions, improving performance and lowering costs.
In 2021, Aldelo introduced several cutting-edge developments to enhance and expand the capabilities of its Aldelo Express Cloud POS and Masa+ Online Ordering solutions, providing owners and operators the point-of-sale resources they need today and free access to the solutions of tomorrow.
Here are the company’s most valuable developments from 2021:
Aldelo 2021 Recap
Aldelo's Perspective on the Restaurant Industry
Now, and in the Year to Come
A Three Part Series - PART ONE
4-minute read ---
Since March of 2020, restaurant owners faced what seems like a lifetime of challenges that have threatened long-standing businesses and livelihoods. Labor shortages impacted the restaurant industry despite an enormous amount of job openings for all job positions in the sector. Restaurant owners and operators personally filled the gaps in their operations by dedicating extra hours taking on a variety of job functions previously held by hostesses, servers, kitchen and support staff.
In 2021, increased demand and a shortage of semi-conductor chips slowed manufacturing production resulting in a backlog of shipments that is bringing supply-chains to a halt at US cargo ports. Specifically impacting restaurants was the inability to obtain equipment that runs the POS technology and solutions required to manage restaurants and serve customers. Mission-critical point-of-sale products such as touch-screen terminals, payment devices, printers, cash drawers, and other components are still expected to face drastic production and shipping delays well into 2022, while dramatically increasing in price.
Restaurant adoption of seamlessly integrated online, mobile, and remote ordering and payment solutions helped restaurant owners successfully navigate the supply and labor shortages in 2021. These digital solutions prompt customers to work in tandem with merchants and enable restaurants to serve customers in creative, new, and lucrative ways in-store, online, outdoors, and off-site.
Since March of 2020, restaurant owners faced what seems like a lifetime of challenges that have threatened long-standing businesses and livelihoods. Labor shortages impacted the restaurant industry despite an enormous amount of job openings for all job positions in the sector. Restaurant owners and operators personally filled the gaps in their operations by dedicating extra hours taking on a variety of job functions previously held by hostesses, servers, kitchen and support staff.
In 2021, increased demand and a shortage of semi-conductor chips slowed manufacturing production resulting in a backlog of shipments that is bringing supply-chains to a halt at US cargo ports. Specifically impacting restaurants was the inability to obtain equipment that runs the POS technology and solutions required to manage restaurants and serve customers. Mission-critical point-of-sale products such as touch-screen terminals, payment devices, printers, cash drawers, and other components are still expected to face drastic production and shipping delays well into 2022, while dramatically increasing in price.
Restaurant adoption of seamlessly integrated online, mobile, and remote ordering and payment solutions helped restaurant owners successfully navigate the supply and labor shortages in 2021. These digital solutions prompt customers to work in tandem with merchants and enable restaurants to serve customers in creative, new, and lucrative ways in-store, online, outdoors, and off-site.
*** FOR IMMEDIATE RELEASE ***
PRESS RELEASE
December 21, 2021
December 21, 2021
Aldelo Announces Release of “Facial AI” Login Feature
Facial Recognition Technology Secures POS, Labor, and Manager Functions
Facial Recognition Technology Secures POS, Labor, and Manager Functions
PLEASANTON, CA – December 21, 2021 - Aldelo, L.P., developer of the Aldelo Express Cloud POS restaurant technology platform that includes a native suite of merchant- and customer-facing iOS and Android point-of-sale solutions, announces the release of its “Facial AI” login feature. The first application of the technology for the restaurant industry, Aldelo’s facial recognition solution utilizes a standard tablet for securing access to Aldelo Express POS, timekeeping modules used for tracking employee time, manager functions, and cloud back-office.
Use of facial recognition technology has steadily grown in the mobility, security, health, banking, and retail industries. It is the most natural of all biometric measurements because we recognize ourselves not by looking at our fingerprints or irises, but by looking at our faces. Aldelo’s technology requires no physical interaction or specialized equipment for capturing and authenticating users.
Use of facial recognition technology has steadily grown in the mobility, security, health, banking, and retail industries. It is the most natural of all biometric measurements because we recognize ourselves not by looking at our fingerprints or irises, but by looking at our faces. Aldelo’s technology requires no physical interaction or specialized equipment for capturing and authenticating users.
NTEP Certified POS Scales Protect Restaurants and Margins
Star Series mG-S8200 Scale Now Available to Aldelo Express POS Users
3-minute read ---
Any restaurant that buys, sells, or charges based upon weight within the United States must use a “legal-for-trade” scale.
NTEP certified scales are required by restaurants when weighing any product and selling it directly to the customer based on the weight provided. NTEP certification provides consumers with the confidence that they are getting what they paid for by requiring a high degree of readability on the scale. The certification also confirms that restaurants are weighing products accurately and not giving away profits.
NTEP stands for National Type Evaluation Program, an approval system created by the U.S. Department of Commerce's National Institute of Standard and Technology (NIST) and the National Conference on Weights and Measures (NCWM).
NTEP certified scales are required by restaurants when weighing any product and selling it directly to the customer based on the weight provided. NTEP certification provides consumers with the confidence that they are getting what they paid for by requiring a high degree of readability on the scale. The certification also confirms that restaurants are weighing products accurately and not giving away profits.
NTEP stands for National Type Evaluation Program, an approval system created by the U.S. Department of Commerce's National Institute of Standard and Technology (NIST) and the National Conference on Weights and Measures (NCWM).
Free Personalized Restaurant Business/Menu Cards from Aldelo
Helps Increase Online Presence and Enhanced Customer Services
4-minute read ---
Every customer visit presents restaurants an opportunity to introduce its services for improved and easy access to great food, drinks, and atmosphere. Aldelo is helping Aldelo Express POS merchants do exactly that by providing users with a FREE box of 500 personalized business/menu cards. The custom cards include the restaurant logo, name, and address and a unique QR code that takes customers directly to their online storefront and menu to begin placing orders and/or purchase eGift cards.
Restaurants provide dine-in customers with their business/menu card when presenting guest checks and include cards with to-go, pick-up, and delivery orders. When the cards are running low, Aldelo Express merchants simply request an additional set of 500 cards.
Restaurants provide dine-in customers with their business/menu card when presenting guest checks and include cards with to-go, pick-up, and delivery orders. When the cards are running low, Aldelo Express merchants simply request an additional set of 500 cards.
Aldelo Express Physical Split Check Feature
Makes “Going Dutch” Easier than Ever
4-minute read ---
Forty percent of customers prefer to split checks when dining with friends. * Some guests pay their own way by alerting the waiter before ordering, while other parties load a group bill onto one card and pay back the cardholder after the meal. For those in groups tasked with itemizing a group’s guest check, the process is time consuming and tedious and there are always items that fall through the cracks. The experience is stressful and defeats the purpose of getting together for a fun and relaxing meal.
From family gatherings to get-togethers with friends, both diners and staff are familiar with the infamous “check war.” It is the battle of wills between family and friends insisting “dinner is on them” or they’ve “got it covered.” It is the race to grab the check as soon as the server arrives with the little black book at the table. Typically, the result is a compromise that results in portioning and separating the final check amount. Whether the debate at the table is tiresome or amusing, at the very least, it is guaranteed to happen at least once on any shift.
From family gatherings to get-togethers with friends, both diners and staff are familiar with the infamous “check war.” It is the battle of wills between family and friends insisting “dinner is on them” or they’ve “got it covered.” It is the race to grab the check as soon as the server arrives with the little black book at the table. Typically, the result is a compromise that results in portioning and separating the final check amount. Whether the debate at the table is tiresome or amusing, at the very least, it is guaranteed to happen at least once on any shift.
There is relief to these scenarios with Aldelo Express’ new physical split check feature for all order types. Servers can accommodate large groups with ease, splitting checks into two, ten, or any number of physical checks from any in-house or mobile printer. Servers effortlessly adjust checks by number of guests or payments, helping guests relax and keep the good times rolling.
Provide customers more options with the new Aldelo Express split physical check feature
Aldelo Express Cloud POS Launches DoorDash Sync
Streamlining Operations and Enhancing Customer Satisfaction
3-minute read ---
For over 20 years Aldelo has provided restaurant owners with full-featured POS solutions. The company is committed to providing restaurants with the latest POS features and functionality that allows them to optimally operate their business.
Part of providing industry-leading POS solutions includes collaborating with valuable companies that can offer Aldelo users the tools they need to be successful. With unpredictable regional and local dining restrictions, restaurant owners have adopted takeout, delivery, and pick-up services en masse. Many utilize third-party solutions such as DoorDash to expand customer coverage and provide flexible ordering and delivery services. Employing a variety of “contactless services” for meeting customer demands is especially important in uncertain times for achieving a sustainable and robust business.
Part of providing industry-leading POS solutions includes collaborating with valuable companies that can offer Aldelo users the tools they need to be successful. With unpredictable regional and local dining restrictions, restaurant owners have adopted takeout, delivery, and pick-up services en masse. Many utilize third-party solutions such as DoorDash to expand customer coverage and provide flexible ordering and delivery services. Employing a variety of “contactless services” for meeting customer demands is especially important in uncertain times for achieving a sustainable and robust business.
Aldelo Express Cloud POS DoorDash Sync “order prep confirmation and settlement” screens
A 2021 Restaurant Odyssey: Digitizing the
Full-Service Dining Experience
Aldelo Announces All-in-One Restaurant POS and Payments Mobile Handheld Solution
Aldelo Express Cloud POS provides seamless full-feature ordering and payment solutions across all devices
5-minute read ---
To both consumers and restaurant owners, the term “full-service restaurant” means something completely different from pre-pandemic dining experiences. In the past, “full-service” dining experiences meant a large and attentive restaurant staff tending to customers’ needs and wants. Now it has become a shared and common experience. As consumers strategically make their way back to restaurants, whether it is indoor or outdoor dining, pick-up, or delivery… customers are actively participating in the process of navigating a comfortable and efficient path for enjoying great food, drinks, and service.
*** FOR IMMEDIATE RELEASE ***
PRESS RELEASE
September 16, 2021
September 16, 2021
Aldelo Launches All-in-One Handheld Restaurant POS Solution
Enhances Aldelo Express ordering and payments ecosystem with Pax A60 and A920Pro integration
PLEASANTON, CA – September 16, 2021 - Aldelo, L.P., developer of the Aldelo Express Cloud POS restaurant technology platform that offers a complete ecosystem of merchant- and customer-facing Android and iOS point-of-sale solutions, recently announced the integration of Aldelo Express Cloud POS with the Pax A60 and A920Pro devices. This new integration enables merchants to run an entire restaurant operation with the full-featured capabilities of Aldelo Express POS from a single, compact, stand-alone device that is ideal for restaurants, food trucks, food courts, pop-ups, stadiums, and other remote operations.
Aldelo Point of Sale Combine License Request
The Form Below will help you with combining licenses or making changes to use RDP with Aldelo POS
Aldelo Appointment Scheduling
Aldelo's Online Appointment scheduling allows you to set an appointment that works for you. Our Schedules fill up fast and it is highly recommended that you do make an appointment for training or software installation.
| Evo Payments is now Available in the Aldelo Express as an approved merchant processor! Founded in 1989 and based in New York, EVO Payments International is among the largest fully integrated merchant acquirer and payment processors in the world. EVO operates as a payments service provider for both face-to-face and eCommerce transactions for all major credit cards, debit cards, commercial cards. And now is available as a processing partner for Aldelo Express ! For more information please contact Evo Payments at 800-641-0426 |  |
Aldelo EDC, Paymentech Edition has Reached End of Life
| The End of Life for the Aldelo EDC Paymentech Edition will be on 3/21/2019. for customers using this edition of the Aldelo EDC, this means its time to migrate to a new payment processing gateway or face issues with a non supported merchant processor. Aldelo's support team will no longer be able to look into issues you have with processing, Batching, Connecting, Setup, installing or issues that may occur when using the Paymentech gateway. |  |
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