6-minute read ---
As digital self-services for menus, ordering, and payments continue to dominate consumer expectations, restaurants that recently integrated contactless merchant- and customer-facing solutions find they are better prepared for the industry’s “new normal.” Many Aldelo Express Cloud POS users are realizing that “tomorrow is now today,” as they seamlessly move away from legacy hardware-dependent solutions to digital and paperless solutions, improving performance and lowering costs.
In 2021, Aldelo introduced several cutting-edge developments to enhance and expand the capabilities of its Aldelo Express Cloud POS and Masa+ Online Ordering solutions, providing owners and operators the point-of-sale resources they need today and free access to the solutions of tomorrow.
Here are the company’s most valuable developments from 2021:
In 2021, Aldelo introduced several cutting-edge developments to enhance and expand the capabilities of its Aldelo Express Cloud POS and Masa+ Online Ordering solutions, providing owners and operators the point-of-sale resources they need today and free access to the solutions of tomorrow.
Here are the company’s most valuable developments from 2021:
Access to All-in-One Compact Mobile POS Devices
Aldelo’s all-in-one compact mobile POS solution extends existing traditional restaurant ordering and payment capabilities to tableside, patio, and other outdoor environments using Wi-Fi and cellular data connectivity. Versatile mobile POS devices from Aldelo Express run the same powerful point-of-sale software as in-store terminals, allowing staff to access complex modifiers, sync the device with the in-store POS ecosystem, and recall Masa+ online orders to make order edits from the palm of their hand. Each device prints orders directly to an Aldelo Express kitchen display system (KDS) and can support up to twenty individual printers from a single device.
In addition, mobile handheld devices can accept mobile credit card payments via swipe, tap, or dip. Back-up cellular data-based capabilities enable merchants to continue operating and/or settle open customer orders in the event of a network or power outage. This versatile, compact, and intuitive mobile solution is ideal for small and large businesses looking to mobilize their staff in non-traditional dining environments.
“Facial AI” Login Security Feature
Aldelo Express merchants select from personal PINs, QR code badges, and now facial recognition for providing employee access to iPad-based POS terminals. Face detection and face matching processes for verification/identification are simple and fast. Through “face detection, face capture, and face match” Aldelo utilizes biometrics to map facial features and compares the information with known faces stored and secured on the Aldelo Cloud.
Use of facial recognition technology has steadily grown in the mobility, security, health, banking, and retail industries. It is the most natural of all biometric measurements because we recognize ourselves not by looking at our fingerprints or irises, but by looking at our faces. Aldelo’s technology requires no physical interaction or specialized equipment for capturing and authenticating users.
Physical Split Check
Wait staff access the split check feature from any Aldelo Express POS device. Servers conveniently access, recall, adjust, and re-adjust checks before printing physical receipts, dividing a party’s bill by seat or by the check amount in seconds. Customers can “cover” an entire group’s meal, pay for multiple people on one card, or share the cost of a meal among family and friends. Staff simply open a check and hit “Split” before making edits across seats, tables, or groups and printing new checks from a countertop printer or all-in-one mobile handheld device.
The new Aldelo Express physical split check feature allows for easy workflows, increased table turn rates, and ease of payments for all order types, including tableside, curbside, and delivery. It provides enhanced customer experiences and helps wait staff meet guest demands with easy manipulation of checks on-the-fly, without ever having to restart an order.
Aldelo’s all-in-one compact mobile POS solution extends existing traditional restaurant ordering and payment capabilities to tableside, patio, and other outdoor environments using Wi-Fi and cellular data connectivity. Versatile mobile POS devices from Aldelo Express run the same powerful point-of-sale software as in-store terminals, allowing staff to access complex modifiers, sync the device with the in-store POS ecosystem, and recall Masa+ online orders to make order edits from the palm of their hand. Each device prints orders directly to an Aldelo Express kitchen display system (KDS) and can support up to twenty individual printers from a single device.
In addition, mobile handheld devices can accept mobile credit card payments via swipe, tap, or dip. Back-up cellular data-based capabilities enable merchants to continue operating and/or settle open customer orders in the event of a network or power outage. This versatile, compact, and intuitive mobile solution is ideal for small and large businesses looking to mobilize their staff in non-traditional dining environments.
“Facial AI” Login Security Feature
Aldelo Express merchants select from personal PINs, QR code badges, and now facial recognition for providing employee access to iPad-based POS terminals. Face detection and face matching processes for verification/identification are simple and fast. Through “face detection, face capture, and face match” Aldelo utilizes biometrics to map facial features and compares the information with known faces stored and secured on the Aldelo Cloud.
Use of facial recognition technology has steadily grown in the mobility, security, health, banking, and retail industries. It is the most natural of all biometric measurements because we recognize ourselves not by looking at our fingerprints or irises, but by looking at our faces. Aldelo’s technology requires no physical interaction or specialized equipment for capturing and authenticating users.
Physical Split Check
Wait staff access the split check feature from any Aldelo Express POS device. Servers conveniently access, recall, adjust, and re-adjust checks before printing physical receipts, dividing a party’s bill by seat or by the check amount in seconds. Customers can “cover” an entire group’s meal, pay for multiple people on one card, or share the cost of a meal among family and friends. Staff simply open a check and hit “Split” before making edits across seats, tables, or groups and printing new checks from a countertop printer or all-in-one mobile handheld device.
The new Aldelo Express physical split check feature allows for easy workflows, increased table turn rates, and ease of payments for all order types, including tableside, curbside, and delivery. It provides enhanced customer experiences and helps wait staff meet guest demands with easy manipulation of checks on-the-fly, without ever having to restart an order.
Enhanced Masa+ Digital Payment Features
Masa+ Online Ordering and Payments from Aldelo Express is a full-featured, native, integrated web-based solution for restaurants, pizza places, bars, food trucks, and more. Masa+ solutions and features can be used in-store to streamline customer-driven ordering and payments, or online to expand a business’ customer base. When used with Aldelo Express Cloud POS, restaurants increase their sales by an average of 8.3%.
Aldelo’s team of developers enhanced Masa+ to provide restaurants and customers with even greater flexibility for completing ordering and payments. As of 2021, customers view Masa+ Rewards tracking and redemption histories as well as purchase, share, track, and redeem Masa+ eGift Cards in a secure online Masa+ account. eGifts can be purchased anytime, anywhere to share with customers’ family and friends via secure SMS text message from the comfort of their personal device. With a single click, friends receiving the eGift Card auto-populate their new store credit to their Masa+ online account to redeem immediately or store for future use.
The new “split payment” feature from Masa+ allows customers to combine Loyalty, Rewards, Coupons, Gift Cards, and credit cards in a single transaction, regardless of whether it was made in-store or online. Masa+ will even auto-search for redeemable credits with no additional steps from customers or staff. This new feature not only provides enhanced payment flexibility, but encourages guests to participate in a restaurant’s Loyalty, Reward, Coupon, and eGift programs.
Free Masa+ QR Code-Based Marketing Items
Aldelo is helping Aldelo Express POS merchants to make the most of every customer interaction by providing users with FREE QR code-based stickers and boxes of 500 personalized business/menu cards. Each free QR code-based marketing item helps restaurants promote their digital menus, online storefronts, and provide convenient customer access to great food, drinks, and dining atmosphere.
After nearly two years of adjusting to a “new normal” in the restaurant industry, online demand for ordering food, drinks, and gift cards are at the highest levels ever. Restaurants can place QR codes on tabletops, counters, windows, and other signage throughout the restaurant to streamline in-store operations, reduce customer wait times, and increase customer satisfaction.
QR codes shared on social media and a business’ website help promote a restaurant’s online ordering solution and expand its customer base. When used in marketing partnerships with local establishments, QR codes promote complementary products and services from each business. With the overall contactless payment market on the rise and expected to surpass $4.6 trillion by 2027, now is the time for restaurants to begin enhancing their services with QR code-based digital payment transactions. *
Masa+ Online Ordering and Payments from Aldelo Express is a full-featured, native, integrated web-based solution for restaurants, pizza places, bars, food trucks, and more. Masa+ solutions and features can be used in-store to streamline customer-driven ordering and payments, or online to expand a business’ customer base. When used with Aldelo Express Cloud POS, restaurants increase their sales by an average of 8.3%.
Aldelo’s team of developers enhanced Masa+ to provide restaurants and customers with even greater flexibility for completing ordering and payments. As of 2021, customers view Masa+ Rewards tracking and redemption histories as well as purchase, share, track, and redeem Masa+ eGift Cards in a secure online Masa+ account. eGifts can be purchased anytime, anywhere to share with customers’ family and friends via secure SMS text message from the comfort of their personal device. With a single click, friends receiving the eGift Card auto-populate their new store credit to their Masa+ online account to redeem immediately or store for future use.
The new “split payment” feature from Masa+ allows customers to combine Loyalty, Rewards, Coupons, Gift Cards, and credit cards in a single transaction, regardless of whether it was made in-store or online. Masa+ will even auto-search for redeemable credits with no additional steps from customers or staff. This new feature not only provides enhanced payment flexibility, but encourages guests to participate in a restaurant’s Loyalty, Reward, Coupon, and eGift programs.
Free Masa+ QR Code-Based Marketing Items
Aldelo is helping Aldelo Express POS merchants to make the most of every customer interaction by providing users with FREE QR code-based stickers and boxes of 500 personalized business/menu cards. Each free QR code-based marketing item helps restaurants promote their digital menus, online storefronts, and provide convenient customer access to great food, drinks, and dining atmosphere.
After nearly two years of adjusting to a “new normal” in the restaurant industry, online demand for ordering food, drinks, and gift cards are at the highest levels ever. Restaurants can place QR codes on tabletops, counters, windows, and other signage throughout the restaurant to streamline in-store operations, reduce customer wait times, and increase customer satisfaction.
QR codes shared on social media and a business’ website help promote a restaurant’s online ordering solution and expand its customer base. When used in marketing partnerships with local establishments, QR codes promote complementary products and services from each business. With the overall contactless payment market on the rise and expected to surpass $4.6 trillion by 2027, now is the time for restaurants to begin enhancing their services with QR code-based digital payment transactions. *
Images courtesy of Po’boys Kitchen (San Francisco, CA) and Mediterranean Delite (San Carlos, CA)
Increase Company Communications to Merchants and Partners
In addition to new products and features, Aldelo enhanced its online outreach through regular postings on social media and a bi-weekly e-Newsletter, keeping the industry community informed on merchant-related news, Aldelo updates, POS special offers, and more. Owners, operators, resellers, and employees that would like to regularly receive the latest content from Aldelo, L.P. may sign up for our e-Newsletter today using the link below.
Looking Ahead to 2022
Despite the challenges of 2021, thanks to the partnership and support of its valued POS network, Aldelo was able to continue providing cutting-edge point-of-sale products and features that help restaurant owners optimize their business today and tomorrow. Aldelo’s solutions have grown and developed in concert with its esteemed customers and partner network for more than two decades. As the industry continues to face new challenges ahead, Aldelo is committed to continue evolving and enhancing its solutions in the same manner for years to come.
In addition to new products and features, Aldelo enhanced its online outreach through regular postings on social media and a bi-weekly e-Newsletter, keeping the industry community informed on merchant-related news, Aldelo updates, POS special offers, and more. Owners, operators, resellers, and employees that would like to regularly receive the latest content from Aldelo, L.P. may sign up for our e-Newsletter today using the link below.
Looking Ahead to 2022
Despite the challenges of 2021, thanks to the partnership and support of its valued POS network, Aldelo was able to continue providing cutting-edge point-of-sale products and features that help restaurant owners optimize their business today and tomorrow. Aldelo’s solutions have grown and developed in concert with its esteemed customers and partner network for more than two decades. As the industry continues to face new challenges ahead, Aldelo is committed to continue evolving and enhancing its solutions in the same manner for years to come.
We look forward to working with you in 2022!
Request your FREE QR code stickers at: www.aldelo.com/marketing-qr-setup.html
Stay “in-the-know” with our e-Newsletter: bit.ly/aldelo-newsletter
Stay “in-the-know” with our e-Newsletter: bit.ly/aldelo-newsletter
Restaurants that use “ultra-competitive” Aldelo Pay
or Aldelo Partner Merchant Services receive
a Centralized Multi-Store Restaurant Technology Platform at
ZERO ADDITIONAL COST
including Aldelo Express Cloud POS, Masa+ Online Ordering,
Unlimited Licenses, Software Releases,
Software Upgrades and 24/7 Technical Support
Learn more about by contacting an Aldelo representative today
at merchants@aldelo.com and 877-639-8767
Do not forget to ask us about the Aldelo Express Cloud POS free demo trial offer!
or Aldelo Partner Merchant Services receive
a Centralized Multi-Store Restaurant Technology Platform at
ZERO ADDITIONAL COST
including Aldelo Express Cloud POS, Masa+ Online Ordering,
Unlimited Licenses, Software Releases,
Software Upgrades and 24/7 Technical Support
Learn more about by contacting an Aldelo representative today
at merchants@aldelo.com and 877-639-8767
Do not forget to ask us about the Aldelo Express Cloud POS free demo trial offer!
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Use of facial recognition technology has steadily grown in the mobility, security, health, banking, and retail industries. It is the most natural of all biometric measurements because we recognize ourselves not by looking at our fingerprints or irises, but by looking at our faces. Aldelo’s technology requires no physical interaction or specialized equipment for capturing and authenticating users. |
* Precedence Research, published August 06, 2021
