Customers Opt for Text and Email-Based Communications Aldelo Express Drives Operational Efficiency and Improves Satisfaction
3-minute read --- Today’s era of restaurant dining is hallmarked by digital self-services. Businesses of all sizes are using online ordering, digital payments, and digital communications to interact with customers both in-store and online. Each one of these solutions provide customers with greater convenience, and restaurant staff with improved front-of-house communications that contribute to increased productivity.
But alongside mainstream demand for customer-facing ordering and payments is a growing expectation for real-time communications sent from the restaurant to customer smartphones.