Customers Drive Own Dining Experiences On-Demand Digital Ordering and Payments Increases Operational Efficiency
5-minute read ---
From providing remote online ordering solutions to delivering food and drinks off-premises with native and third-party fulfillment services, for restaurants the proliferation of takeout, delivery, and pick-up services allows the customer to manage the entire order process from start to finish.
An important part of customer-driven orders is providing multiple ways to enter orders, payments, and the delivery of their food and drinks. Allowing customers to place their orders from anywhere including in-store through an online ordering system offers great convenience. Delivering customer orders in-store, curbside, or at their door provides them with options for receiving meals how they wish. This allows greater flexibility and opportunities to serve individual customer needs while still enabling operators to maintain control of the entire process.