Enhance In-House Dining Services and Operations with the Aldelo Express Digital Reservation and Waitlist Modules
3-minute read ---
Fine dining in restaurants dawned in the 18th century when French Revolutionaries and cooks came together with fine china, linens, and aristocratic recipes to create the first commercial “high-end” restaurant. As commercial fine dining spread, restaurateurs began accepting table reservations and offering waitlists to provide diners with private dining experiences and accommodate the high demand. Today, table reservations and waitlists are not limited to high-end restaurants and enable customers to easily dine with large parties and enjoy a dining experience on their schedule.
For restaurants, digital reservation books and waitlists mean increased visibility of customer volume and the opportunity to proficiently manage table turn rates on any given night. Serving multiple parties per table increases a restaurant’s profit and can add up to hundreds of dollars a month. For customers, they mean shorter wait times and enhanced dining experiences, since customers can inform a restaurant of any special requests, party information, or needs before they arrive and expect VIP treatment as they are served.
Digital host reservation and waitlist modules improve front-of-house operations during rush-hours