Top 5 Reasons Hostess Reservation and Waitlist Modules Increase Table Turns and Customer Satisfaction

Top 5 Reasons Hostess Reservation and Waitlist Modules
Increase Table Turns and Customer Satisfaction

1-minute read ---

​As customers return to restaurants, they are calling ahead and making reservations so they are seated soon after arrival. Planning ahead provides customers with a frictionless and time-saving approach that they expect will translate to an easy and enjoyable dining experience.

Bypassing crowds and eliminating wait times is equivalent to first-class seating, especially when a POS reservation solution includes customer profiles that provide key details about the diners, such as celebrating a special occasion or the need for a highchair. When restaurants prepare seating areas in advance and recognize special occasions, customers feel like VIPs.

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