Legacy Systems Limit Features and​ Increase Restaurant Costs

Legacy Systems Limit Features and ​Increase Restaurant Costs
Merchants Find the Answer in Cloud-Based Solutions

3-minute read ---

​Before modern digital point-of-sale systems, owners secured their businesses with cash registers that tracked transactions and alerted staff with a bell every time the cash drawer opened. Over time, mechanical cash register technology evolved into electronic solutions. In the 1990’s, restaurants began implementing Windows-based touch screen POS terminals en masse. As POS systems evolved, restaurants expanded their services with innovative solutions such as delivery, self-service Kiosks, online ordering, and digital payments.

In 2022, owners and operators continue to use legacy point-of-sale solutions to support a range of restaurant applications. But with limited and costly upgrades for the latest software or new hardware that can support it, many owners are at a crossroad: they must maintain their dated system to extend its life, limiting its capabilities and the services to customers, or transition to a new POS solution running the latest technology. As restaurants research new options, they will find that newer systems are less costly than maintaining legacy systems.

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