A reseller’s first Aldelo Express installation

Before the first shift

1. 01

   Get the manager’s approval on the menu

   Collect the current menu, prices, sizes, modifiers and tax settings from the manager. Enter a popular item with a paid extra and a preparation note. Have the manager check the choices and the total against the menu.

   Express back-office guide
2. 02

   Set up each station where staff will use it

   Confirm device and payment compatibility before installation. At the restaurant, check power and network access, connect the approved equipment and print a receipt. Send a test order to each kitchen printer or display and check the item, modifier and station.

   Check hardware compatibility
3. 03

   Rehearse one order with the shift team

   Have a cashier enter a practice order with a modifier, a cook read it back from the kitchen ticket, and a manager recall the check. Use the payment provider’s approved test procedure for checkout. Repeat any step the team cannot complete.

   Aldelo Express operating guide
4. 04

   Hand the store over to the manager

   Have the manager show a shift lead how to change an item, review the day’s sales and follow the agreed closing procedure. Leave the equipment list, support contacts and a named owner for each outstanding issue. Agree who will be available for the first service.