互聯餐廳解決方案

為您的電話點餐流程

語音點餐 AI

讓電話訂單融入點餐流程

Voice Order AI 是餐廳專用的 AI 電話點餐系統,可回答菜單問題、接受訂單及處理訂位請求,將訂單傳送到 Aldelo Express 和廚房工作流程。

  • 電話訂單
  • 訪客問題
  • 預訂電話
語音點餐 AI

聽聽顧客如何來電點餐

使用 Aldelo Express 時,電話訂單會連同顧客選擇的口味一起進入收銀系統,再傳送至廚房。

Voice Order AI 設定指南
披薩自取

通話錄音範例 · 英語

披薩自取

2:08

顧客點了一份大份義式臘腸披薩,選擇青醬,確認 4:30 自取。語音助理報出範例訂單總額 18.69 美元,並告知顧客將收到確認簡訊。

通話錄音節錄(譯文)

好的,大份義式臘腸披薩今天 4:30 就可以取餐。現在為您送出訂單嗎?

閱讀文字稿(英語)

此文字稿依錄音轉寫,可能存在轉寫錯誤。

Good afternoon. Thank you for calling Happy's Grill Demo Store. Would you like to place an order, make a reservation, or something else? Yes, I'd like to place an order for a large pepperoni pizza, please. Oh, sure. Let me check. I got a large pepperoni pizza for you. For the sauce, you can choose from Ranch, Marinara, or Pesto. Which one would you like? Pesto, please.

Sure, let me check. For toppings, you can add bacon or bell pepper. Would you like to add any of these? No, thank you. Got it. Could you please provide your name and mobile number so I can proceed with your order? Yes, my name is John Doe. Got it. And my phone number is [phone number]. Mmm, okay. Just to confirm, is your mobile phone number [phone number]? Yes. Mmm, sounds great.

Is this order for pickup or delivery? Uh, for pickup, please. Um, alright. What time would you like to pick up your order? Uh, about 4.30 today. Okay, the large pepperoni pizza will be ready for pickup at 4.30 today. Shall I submit your order now? Yes, please. Um, alright, verifying now. Please hold on a moment. Let me process your request now. Your order has been successfully placed, and the total amount is $18.69.

You will receive an order confirmation via text soon. You may pay via the text link or at the store. I will now end this call. Please feel free to hang up at any time. Thank you for your business, and we look forward to serving you again soon.

漢堡點餐

通話錄音範例 · 英語

漢堡點餐

1:52

顧客點了一個五分熟的招牌漢堡和一杯百事可樂。語音助理告知約 20 分鐘後可取餐,經顧客同意下單後,報出範例總額 26.83 美元。

通話錄音節錄(譯文)

我想要一個五分熟的招牌漢堡,再來一杯百事可樂。

閱讀文字稿(英語)

此文字稿依錄音轉寫,可能存在轉寫錯誤。

Good morning. Thank you for calling Happy's Grill Demo Store. Would you like to place an order, make a reservation, or something else? Yeah, I'd like to place an order. Mm-hmm. Sure. Great. May I please have your name and mobile number to get started with your order? Yes, my name is John Doe, and my phone number is [phone number]. Great. Great. Just to confirm, is your mobile phone number [phone number]?

Yes. Oh, great. Is this order for pickup or delivery? For pickup. Oh, got it. What would you like to order today? Yeah, I'd like to get the House Burger medium with a Pepsi. Oh, understood. Just a moment. I got a house burger one, cooked medium, and a Pepsi. Anything else you'd like to add to your order? No, that'll take care of me. Mm-hmm, got it. Here is a recap of your order, house burger, and a Pepsi.

Your order will be ready for pickup at Happy's Grill Demo Store in approximately 20 minutes. Shall I submit your order now? Yes, please. Okay, let me verify. Please hold on a moment. Let me process your request now. Your order has been successfully placed, and the total amount is $26.83. You will receive an order confirmation via text soon. You may pay via the text link or at the store.

I will now end this call. Please feel free to hang up at any time. Thank you for your business, and we look forward to serving you again soon.

餐桌預訂

通話錄音範例 · 英語

餐桌預訂

1:56

顧客想訂 5 月 8 日下午 5:30 的靠窗四人桌。語音助理查詢空位、複述訂位細節,並在顧客同意後確認訂位。

通話錄音節錄(譯文)

現在為您送出訂位嗎?

閱讀文字稿(英語)

此文字稿依錄音轉寫,可能存在轉寫錯誤。

Good evening. Thank you for calling Happy's Grill Demo Store. Would you like to place an order, make a reservation, or something else? Hi, I'd like to make a reservation. Ah, alright, I'll check that right away. May I please have your name and a mobile number that can receive text messages for reservation notifications? Yeah, my name is Jane Smith and my phone number is [phone number].

Great, let me check. Just to confirm, is your mobile phone number [phone number]? Yep. Oh, fantastic. For how many people should I make the reservation? For four people, please. Um, great. On which date and at what time would you like to reserve a table? a table. Let's make it for Friday May 8th at 5 30 p.m. and can we get a window seat? All right I'll check that right away.

We have a Windows area table available for 4 at 5 30 p.m. on Friday May 8th. Would you like me to book that for you? Yeah. Oh all right. Let me confirm your reservation one table in the Windows area, table ID 701 for four people on May 8th Friday at 5 30 p.m. under the name Jane and your contact number is [phone number]. Is that correct? Sounds good. Sure. Shall I submit your reservation now?

Yes please. Um great. Let me check. Please hold on a moment. Let me process your request now. The reservation has been successfully placed. I will now end this call. Please feel free to to hang up at any time. Thank you for your business, and we look forward to serving you again soon.

咖啡自取

通話錄音範例 · 英語

咖啡自取

2:05

顧客為燕麥奶咖啡補充了要特別燙的要求。語音助理複述要求,告知約 20 分鐘後可取餐,並確認範例訂單總額為 5.82 美元。

通話錄音節錄(譯文)

好的,我複述一下您的訂單:一杯燕麥奶咖啡,要特別燙。

閱讀文字稿(英語)

此文字稿依錄音轉寫,可能存在轉寫錯誤。

Good afternoon. Thank you for calling Happy's Grill Demo Store. Would you like to place an order, make a reservation, or something else? I'd like to place an order. Ah, okay. May I please have your name and a mobile number that can receive text messages for order notifications? Yes, my name is Jane Doe and my number is [phone number]. Great, let me check. Just to confirm, is your mobile phone number [phone number]?

Yes. Great. Thanks, Jane. Is this order for pickup or delivery? It's for pickup. Mm-hmm, got it. What would you like to order today? A large coffee with oat milk, please. Mm-hmm, okay, just a moment. I got a coffee with oat milk. What else would you like to order? That'll be it. Sounds great. When would you like to pick it up today? Actually, can I, can you make that extra hot, please?

Hold on. Certainly, I've noted your instructions. What time would you like to pick it up today? As soon as possible. Ah, all right. I will have it ready for pickup as soon as possible. Okay, here is a recap of your order, one coffee with oat milk, extra hot. Your order is estimated to be ready for pickup at Happy's Grill Demo Store in approximately 20 minutes.

Shall I submit your order now? Yes, thank you. Just a second while I check. Please hold on a moment. Let me process your request now. Your order has been successfully placed and the total amount is $5.82. You will receive an order confirmation via text soon. You may pay via the text link or at the store. I will now end this call. Please feel free to hang up at any time.

Thank you for your business and we look forward to serving you again soon.

Voice Order AI 獨立計費。請確認餐廳的來電轉接方式、支援的語言及轉接人員的安排。

預約使用本店菜單的示範

觀看實際應用

語音點餐 AI 簡介

觀看 Aldelo 的語音點餐 AI 簡介,了解電話點餐如何融入您的餐廳。

圍繞工作建立

讓電話成為團隊的一員。

處理同時來電

語音助理可同時接待多位來電者,讓員工專注顧客與備餐交付。

用顧客的語言溝通

多語言對話支持以檢測來電者的語言進行訂單。

與菜單選擇一起工作

處理自訂選項,推薦可用的替代選擇並提供相關加購項。

連接訂單

電話訂單自動流入 Aldelo Express、廚房顯示屏和後台報表。

遵循任務

從第一步
到 下一次交接。

01

接聽來電

接聽餐廳來電諮詢,引導來電顧客完成點餐。

02

收集請求

按團隊實際使用的選項、自訂選項與服務規則,演練自取、外送與訂位情境。

03

連接交接

將訂單送入 Express 與廚房流程;啟用前先確立支付處理與員工交接規則。

打造專屬方案

從必要的準備
到 順暢的連結。

餐廳知識
準備準確的菜單、營業時間、可用性、訂購規則和預約說明。
語音和行為
選擇與 Aldelo 一起的語音和評論語言覆蓋範圍、呼叫路由和員工交接。
在啟用之前
測試實際菜單請求和異常情況。確認您帳戶的服務可用性和商業條款。
配置前需要確認的問題使下一次對話針對您的餐廳
  • 將配置哪些通話類型、語言、服務時間和菜單規則?
  • 員工如何審查訂單並處理不清楚的請求、例外或升級?
  • 您的帳戶適用哪些電話、POS、支付和服務條款?

您的下一步

從您的
真正的餐廳。

準備團隊最常處理的電話需求,包括替換食材與應由真人回答的問題。

團隊即刻可用。

安排員工複核語音訂單,並接管異常情況或敏感的顧客問題。

訓練與教學 產品支持

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