CONNECTED RESTAURANT SOLUTIONS

Transaction support

Get help with a tip adjustment

Ask the support team to review a tip-adjustment issue and confirm the right process for your payment setup.

Before you send

Prepare the transaction date, approximate time, store and product name. Share payment records only through the secure channel the team provides.

Sending a question does not change a transaction. Support will confirm the available process and any timing limits for your account.

Open merchant sign-in

A person can help.

For a question about this request, contact the Aldelo support team.

925-215-5634support@aldelo.com
All merchant services

Start with a secure review.

Contact support before retrying or changing an uncertain transaction. The team can tell you what information is needed for your processor and product.

Ask about a tip adjustment Call support now

Never include full card numbers, security codes, bank credentials or customer receipts in a public inquiry.