3-minute read ---
Food aside, rather than establishing a restaurant’s brand on atmosphere, services, and overall dining experiences, in the last few years ghost kitchens have revolutionized the food service landscape with a heightened emphasis on superior food quality and customer services. These food service businesses are designed for and rely solely on remote orders, processing ordering and payments remotely before preparing, cooking, and packaging customers’ food and drinks for pick-up or delivery. With no front-of-house costs for service, maintenance, and overhead, ghost kitchens collect revenue from a completely digital customer base, utilizing online ordering, payment, and smart kitchen display systems (KDS) to support seamless transaction processes and order production from start to finish. This includes capturing order histories for quick and easy menu item recall and reorder through unique customer profiles available on staff terminals for phone orders as well as customer-facing online ordering solutions.
Smart kitchen display systems (KDS) eliminate slow-downs, added costs, and extra steps associated with legacy KDS systems. For some food service operations, this includes eliminating kitchen printers and relying solely on digital displays to communicate customer orders.
Ghost kitchens implementing smart KDS solutions go completely digital and paperless in their production environment. These businesses not only improve overall efficiency, but drastically reduce costs by never having to purchase expensive cases of paper and/or boxes of ink ribbon cartridges for mechanical printers. Removing mechanical printers also means eliminating breakdowns, service agreements, printer swap/replacement programs, and slow-downs when printers are inoperable. As an additional bonus, counters are less cluttered and opened up to be used for other items, allowing staff to maximize their workspace.
Smart KDS systems from Aldelo Express Cloud POS supports iPad-based displays with multiple screen configurations for individual cooking and prep stations. iPads in these systems can function both as individual displays and bump bars with the option of tethering to larger displays as necessary for a seamless operation.
Ghost kitchens utilizing Aldelo Express smart kitchen display systems take advantage of multiple screen configurations to strategically implement food prep and cooking stations based on menu item type, displaying orders via Chef, Cook, Line, Station, and Expeditor views.
Aldelo smart kitchen display systems also highlight individual item modifiers, alerts, timers, and order notes in bright colors, to keep staff on track and help businesses deliver accurate and appetizing meals every time.
Smart kitchen display systems (KDS) eliminate slow-downs, added costs, and extra steps associated with legacy KDS systems. For some food service operations, this includes eliminating kitchen printers and relying solely on digital displays to communicate customer orders.
Ghost kitchens implementing smart KDS solutions go completely digital and paperless in their production environment. These businesses not only improve overall efficiency, but drastically reduce costs by never having to purchase expensive cases of paper and/or boxes of ink ribbon cartridges for mechanical printers. Removing mechanical printers also means eliminating breakdowns, service agreements, printer swap/replacement programs, and slow-downs when printers are inoperable. As an additional bonus, counters are less cluttered and opened up to be used for other items, allowing staff to maximize their workspace.
Smart KDS systems from Aldelo Express Cloud POS supports iPad-based displays with multiple screen configurations for individual cooking and prep stations. iPads in these systems can function both as individual displays and bump bars with the option of tethering to larger displays as necessary for a seamless operation.
Ghost kitchens utilizing Aldelo Express smart kitchen display systems take advantage of multiple screen configurations to strategically implement food prep and cooking stations based on menu item type, displaying orders via Chef, Cook, Line, Station, and Expeditor views.
Aldelo smart kitchen display systems also highlight individual item modifiers, alerts, timers, and order notes in bright colors, to keep staff on track and help businesses deliver accurate and appetizing meals every time.
Smart kitchen display systems (KDS) seamlessly integrate all online orders directly to the kitchen environment
The Smart KDS Difference
In addition to fewer recurring costs, maintenance, and slow-downs, smart kitchen display systems (KDS) benefit ghost kitchens and traditional restaurants by seamlessly integrating all online orders directly to the kitchen environment. This includes orders placed online through integrated native and/or third-party solutions.
Smart kitchen display systems also help kitchen operations produce meals consistent in presentation and taste by allowing staff to pull up and view plating images and recipes on the KDS screen.
With the Masa+ Online Ordering and Payments platform, customers conveniently access online menus and digital secure wallets anytime, anywhere, from any browser-based device. Customers never have to buy, download, or update an app, but simply log into their Masa+ account from any phone, tablet, or computer to access menus and order items. Everything customers need is digitized and automatically updated, including their order history, Loyalty points, e-Gift Cards, and Rewards.
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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