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Enhancing Customer Services
with Restaurant POS Solutions from Aldelo Express

2-minute read ---
Good customer service is the cornerstone of any thriving restaurant. It significantly impacts the diner's experience, influencing their decision to return or recommend the restaurant to others. With the steady advancement of technology, modern tools like the Aldelo Express Point of Sale (POS) solution are making it easier to maintain and enhance customer services.

​Here are just a few ways that Aldelo Express restaurant POS solutions are shaping the future of customer service in the restaurant industry:
AI Automation Services
Aldelo Express POS is known for its constant innovation and development. In December 2021, Aldelo announced its first AI Automation Service for restaurants: "Facial Recognition Login" ​-- the first of its kind in the restaurant industry. Since then, Aldelo has added new AI Automation Services to its arsenal: "Menu Item Prediction" and "Tip Adjust Automation." ​As native services part of the full-featured Aldelo Express POS platform, every Aldelo Express AI Automation Service helps merchants run a secure and efficient restaurant operation.
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Every Aldelo Express AI Automation Service helps merchants run a secure and efficient restaurant operation

​Efficient Ordering Processes

Efficiency is at the heart of good customer service. Every Aldelo Express restaurant POS solution is designed to streamline everyday restaurant operations with familiar user interfaces, image-based POS menus, and several intuitive gesture controls that support quick order taking and payment processing. This translates to shorter wait times for customers, ensuring they receive their meals promptly. The solution's intuitive interface also makes it easy for employees to input orders correctly, reducing the risk of errors that can sour a dining experience.
Restaurant POS Integrations
Aldelo Express POS integrates seamlessly with multiple online ordering platforms and delivery services, including the E2E Masa+ Online Ordering and Digital Payments app platform that is provided to every merchant at zero additional cost. As the demand for online and delivery services has skyrocketed, Masa+ ensures that restaurants can cater to this clientele effectively. By providing an efficient and reliable online ordering experience, operators using Aldelo Express restaurant POS solutions and Masa+ can extend their excellent customer service to those who prefer dining at home. In fact, operators that use Masa+ Online Ordering increase their restaurant sales by an average of 8.3%!
Digital Payment Services
Aldelo Express POS also shines in digital payment processing. The cloud-based restaurant POS platform supports a wide range of payment options that are available in-store and online, from traditional card payments to Masa+ Loyalty, Gift Cards, and Secure Digital Wallets. This flexibility removes barriers to digital payment services, ensuring a smooth and hassle-free transaction for customers ordering from inside the restaurant or at home or work. Moreover, Aldelo Express’s token-based digital payment services safeguard customer's financial data with every transaction, thereby enhancing trust and satisfaction with the restaurant’s digital payment services.
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The cloud-based restaurant POS platform supports a wide range of payment options that are available in-store and online

​Digital Table Management

Another area where Aldelo Express POS excels is in table management. By providing a visual layout of the restaurant's dining environments and real-time table statuses, Aldelo Express allows staff to manage tables efficiently, preventing unnecessary waiting times for customers. This feature is especially useful during peak hours when managing the influx of customers can be challenging.
Cloud-Based Reporting
Finally, the Aldelo Express POS solution provides comprehensive reporting and analytics tools. These allow restaurant managers to gain valuable insights into their service quality. For instance, Aldelo Express operators can track order processing times, peak customer inflows, popular menu items, and much more – from any web browser. By acting on these insights, restaurants can continually refine their operations, ensuring they consistently deliver excellent customer service.
Aldelo Express Does More
The Aldelo Express POS solution is an invaluable tool for restaurants aiming to maintain high-quality customer service. Its emphasis on efficiency, integration with online services, flexible payment processing, effective table management, and insightful analytics enable restaurants to consistently exceed customer expectations. By adopting such innovative solutions, restaurants not only stay competitive in today's technology-driven marketplace but also foster lasting relationships with their patrons, one satisfying dining experience at a time.
Learn more by contacting an Aldelo representative today at merchants@Aldelo.com or 925-621-2410


​​
​All Aldelo Express users have 100% access
​to a Centralized Multi-Store Restaurant Technology Platform
including Merchant- and Customer Facing Solutions

Aldelo Express POS, Masa+ Online Ordering, eGift and Loyalty
Programs, ​Unlimited Licenses, Software Releases, Software
Upgrades and 24/7 Technical Support 
are always included!


Absolutely zero add-on modules or solutions to buy!


***

Please contact an Aldelo representative today for more details, 
including a free Aldelo Express POS demo trial

merchants@Aldelo.com | 877-639-8767 | partners@Aldelo.com
Learn More About Aldelo Express and Masa+ ...
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Simplify Everyday Services with E2E Management Solutions
3-minute read ---
In recent years, food trucks have become a popular way for entrepreneurs to start their own businesses. They offer a flexible and affordable alternative to traditional brick-and-mortar restaurants. However, managing a food truck operation can be challenging. From tracking inventory to managing orders and payments, there are many tasks that need to be managed efficiently to ensure the success of the business. That's where Aldelo Express comes in.

Aldelo Express is a cloud-based point of sale (POS) system designed for the food service industry. It offers a range of features that can help food truck operators streamline their operations and improve their bottom lines.

​Here are some of the ways that Aldelo Express can help food truck operations:
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Don’t Disappoint Customers that
​​Share Items on Split Guest Checks​
Why You Should Implement “Shared Item” Services in Your Restaurant
2-minute read ---
A seemingly simple operation, sharing the cost of an item on a check has a profound impact on everyday customers. In our increasingly digital society, customers have come to expect seamless transactions, personalized experiences, and above all else, convenience. Restaurants that are able to conveniently divide an item bill among patrons not only enhance the dining experience, but emphasize the establishment's commitment to exceptional customer service.

​Here are a few reasons why you should implement “shared item” services in your restaurant:
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