4-minute read ---
Five years ago, only quick service establishments and a few sit-down restaurants offered takeout, curbside pick-up, and delivery services. In 2022, restaurants of all types and sizes continue to offer off-premises dining services to their customers to navigate a contactless dining market and low employee retention rates. Many offer these services through third-party developers, but these often come at a significant cost to both the restaurant and its customers, with hosting costs and multiple fees added for every transaction. Restaurants with native delivery modules built into their point-of-sale, however, eliminate costly third-party fees and immediately increase their revenue for delivery orders.
Aldelo Express Cloud POS offers restaurants, pop-ups, food trucks, bars, and pizza places with a cost-effective in-house delivery module that benefits their customers and their bottom line. It supports native delivery drivers, and offers caller-ID, surcharges, digital mapping, and more to streamline in-house delivery operations. In the Aldelo Express cloud back-office, owners and operators can easily customize their delivery order menus and menu item pricing.
The Aldelo Express delivery module caller-ID feature pulls up customer profiles associated with the incoming phone number, streamlining phone orders as staff easily review past order history and related notes. Staff monitoring delivery orders can recall and reorder items from the customer’s history.
Once a delivery order has been received, restaurants use digital mapping and order dispatching for single and multi-driver operations, assigning their own staff to serve their customers off-site. With customizable delivery zones determined by distance and zip codes, owners can limit their delivery area or set up surcharges that automatically apply to orders outside of the delivery radius, alerting staff members and requesting confirmation to continue and complete the transaction.
Aldelo Express Cloud POS offers restaurants, pop-ups, food trucks, bars, and pizza places with a cost-effective in-house delivery module that benefits their customers and their bottom line. It supports native delivery drivers, and offers caller-ID, surcharges, digital mapping, and more to streamline in-house delivery operations. In the Aldelo Express cloud back-office, owners and operators can easily customize their delivery order menus and menu item pricing.
The Aldelo Express delivery module caller-ID feature pulls up customer profiles associated with the incoming phone number, streamlining phone orders as staff easily review past order history and related notes. Staff monitoring delivery orders can recall and reorder items from the customer’s history.
Once a delivery order has been received, restaurants use digital mapping and order dispatching for single and multi-driver operations, assigning their own staff to serve their customers off-site. With customizable delivery zones determined by distance and zip codes, owners can limit their delivery area or set up surcharges that automatically apply to orders outside of the delivery radius, alerting staff members and requesting confirmation to continue and complete the transaction.
Owners track delivery drivers by the orders they deliver and money “dropped” between deliveries, helping monitor delivery cash flow and prevent drivers from carrying an unnecessary amount of cash on their runs.
Combined with mobile handheld POS devices, restaurants can process delivery transactions at the customer’s door. Restaurants can also accept delivery orders and payments through their Masa+ online storefront, with customers paying via their Masa+ Secure Wallet that stores personal credit cards, Gift Cards, Coupons, and Loyalty and Rewards. Customers track payments, order status, and payment redemption histories from Masa+ in real-time, providing visibility of order purchase and payment redemption histories.
For more than 20 years restaurants have relied on Aldelo’s point-of-sale technology and solutions to operate their business. Aldelo Express merchants deploy a mix of iOS and Android-based devices to customize their restaurant environment, executing in-house and off-premises operations with seamless device interoperability.
The Aldelo Express Cloud POS restaurant technology platform and Masa+ suite of customer-facing solutions reflect the company’s rich point-of-sale lineage that has relied on merchant-centric feedback and a clear understanding of the changing needs of the industry and consumers. The result is a breadth of reliable products with robust features designed for running a successful restaurant operation today, and tomorrow.
Learn more about the Aldelo Express delivery module in the video below, or by contacting an Aldelo representative today at merchants@Aldelo.com and 877-639-8767
Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial merchants@Aldelo.com | 877-639-8767 | partners@Aldelo.com |
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