3-minute read ---
There are two primary goals of businesses in the hospitality sphere: to make guests feel “at home” while simultaneously providing a VIP-level experience with customer-centric services and amenities. This is especially true for hotels, which often promote a “like home, but better” mentality when welcoming guests and serving them throughout their stay.
To meet this high-level standard of comfort and convenience, many hotels offer room service to guests, providing food and drinks directly from the hotel’s kitchen or from partner restaurants located on or near the business premises. With increased QR code usage for restaurant online ordering, takeout, and delivery services, hotels are also beginning to use QR codes to enhance in-house and third-party food and drink services.
QR code-based menus advertised on tabletops, business cards, and table tent cards placed in each guest room provide clear indication of the business’ online presence and encourage guests to place orders for food and drinks from the comfort of their smartphone device.
QR code-based online ordering is also great for multi-floor, poolside, and club environments where customers drive each transaction. By implementing mobile ordering capabilities, hotels and partnering restaurants see incremental revenue growth as customers have proactive access to on-demand QR codes for placing orders instead of staff roaming the environment to engage guests.
To meet this high-level standard of comfort and convenience, many hotels offer room service to guests, providing food and drinks directly from the hotel’s kitchen or from partner restaurants located on or near the business premises. With increased QR code usage for restaurant online ordering, takeout, and delivery services, hotels are also beginning to use QR codes to enhance in-house and third-party food and drink services.
QR code-based menus advertised on tabletops, business cards, and table tent cards placed in each guest room provide clear indication of the business’ online presence and encourage guests to place orders for food and drinks from the comfort of their smartphone device.
QR code-based online ordering is also great for multi-floor, poolside, and club environments where customers drive each transaction. By implementing mobile ordering capabilities, hotels and partnering restaurants see incremental revenue growth as customers have proactive access to on-demand QR codes for placing orders instead of staff roaming the environment to engage guests.
QR code-based menus placed in each guest room provide clear indication of the business’ online presence and encourage guests to place orders
With the overall contactless payment market on the rise and expected to surpass $4.6 trillion by 2027, hotels enhancing their services with QR code-based digital payment transactions are one step ahead of other businesses as they meet rising consumer expectations for QR code-based services.*
QR code-based online ordering eliminates room service inefficiencies and reduces losses from inaccurate food and drink orders. For business owners, digital menus and online ordering with item customizations and special requests means staff save time by passing room service ordering and payments completely into the hands of their customers. Hotels can also combine online ordering services with mobile handheld POS devices to confirm orders, accept card-present payments, and provide receipts upon delivery via built-in printer or SMS text message.
70% of customers prefer to use a restaurant’s native online ordering platform for placing orders.** Business owners using Aldelo Express Cloud POS obtain access to a full-featured point of sale platform, including the Masa+ suite of full-featured merchant- and customer-facing solutions. Users leverage a rich ecosystem for customizing and improving guest ordering and payments … all of which are QR code-enabled.
Users achieve a cost-effective Cloud POS Solution with a seamless Web-based Restaurant Storefront, Mobile Online Ordering, and Secure Digital Wallet with Gift, Loyalty and Reward programs, immediately enhancing guest services while eliminating dependency of disparate third-party solutions that add cost, complexity, and additional staff training.
Learn more about Aldelo Express, Masa+ and its QR code-based solutions by contacting an Aldelo representative today at [email protected] and 877-639-8767.
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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* Precedence Research, published August 06, 2021
** https://www.statista.com/statistics/1243722/share-of-us-consumers-that-prefer-a-restaurant-s-app-or-website-for-delivery/