3-minute read ---
People enjoy resorts because they are exciting getaways from ordinary work and daily routines. The best resorts and parks have great food (that guests don’t have to prepare), great hospitality (that make guests feel like celebrities), and great entertainment for guests to enjoy.
In these types of environments, people are constantly moving around and making purchases as they go. There is an expectation of VIP service and luxury experiences throughout, so the faster and more convenient transactions are, the more satisfied customers will be as they roam from poolside bars to restaurant dining rooms, multi-level clubs, seaside bars and snack shack bungalows. Being able to serve in fluid, mobile environments means shorter lines and less congestion for customers getting and other services, providing overall enhanced customer experiences and providing more physical space.
With the proper point of sale technology, managers of resorts and parks enhance their services with integrated front- and back-of-house solutions, including merchant-facing services, that provide guests with easy, fast, and seemingly effortless ordering, payments, and fulfillment processes, contributing to the atmosphere of luxury and fun.
Resorts immediately enhance ordering and payments in these environments by implementing seamlessly integrated mobile handheld POS devices that allow staff to roam the resort, and QR codes that are conveniently placed throughout the resort that add customer convenience for on-demand access to online ordering and digital payments.
In these types of environments, people are constantly moving around and making purchases as they go. There is an expectation of VIP service and luxury experiences throughout, so the faster and more convenient transactions are, the more satisfied customers will be as they roam from poolside bars to restaurant dining rooms, multi-level clubs, seaside bars and snack shack bungalows. Being able to serve in fluid, mobile environments means shorter lines and less congestion for customers getting and other services, providing overall enhanced customer experiences and providing more physical space.
With the proper point of sale technology, managers of resorts and parks enhance their services with integrated front- and back-of-house solutions, including merchant-facing services, that provide guests with easy, fast, and seemingly effortless ordering, payments, and fulfillment processes, contributing to the atmosphere of luxury and fun.
Resorts immediately enhance ordering and payments in these environments by implementing seamlessly integrated mobile handheld POS devices that allow staff to roam the resort, and QR codes that are conveniently placed throughout the resort that add customer convenience for on-demand access to online ordering and digital payments.
With the proper point of sale technology, managers of resorts and parks enhance their services with integrated front- and back-of-house solutions
But in addition to these mobile ordering solutions, multi-level loyalty programs enable resort customers to reap rewards as they purchase food, drinks, and merchandise.
Purchase-based loyalty and rewards programs provide hotel and resort managers an easy way to enhance existing campaigns and offers. Managers can introduce limited-time and recurring loyalty offers by providing guests with free loyalty points with a minimum purchase, influencing them to continue collecting rewards and earn their way up to VIP-level loyalty status to enjoy top-tier benefits.
These VIP customers then act as natural promoters for the business’ loyalty programs, influencing their own networks to increase their number of purchases and begin earning and redeeming VIP-level loyalty credits and rewards.
Businesses using Masa+ online ordering, payments, and loyalty and rewards attract customers with a variety of programs and services for increasing repeat business and offering enhanced guest engagements.
Masa+ is a native digital ordering and payments platform available to restaurants using Aldelo Express Cloud POS. Masa+ supports loyalty, rewards, egift, and coupon programs that directly integrate to their point-of-sale. Masa+ also supports physical, digital, or hybrid loyalty programs and allows owners to run multiple programs for a single store.
Together, Masa+ and Aldelo Express users achieve a cost-effective Cloud POS Solution with a seamless Web-based Storefront, Mobile Online Ordering, and Secure Digital Wallet with Gift, Loyalty and Reward programs, immediately enhancing guest services while eliminating dependency of disparate third-party solutions that add cost, complexity, and additional staff training.
Learn more about Aldelo Express and Masa+ by contacting an Aldelo representative today at [email protected] and 877-639-8767
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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