6-minute read ---
Warmer weather means more customers returning to eat outdoors at their favorite local restaurants. As restaurants continue utilizing cloud-based POS technologies that revolutionized the industry, businesses are incorporating these solutions to optimize their outdoor patios and dining operations.
Today, restaurants are operating in a new era, where digitized ordering and payments have skyrocketed, leaving exclusively dine-in and paper-based operations in the past. More restaurants are using customer-facing POS solutions to orchestrate staff and customer experiences, integrating orders and payments through a single system. Utilizing native solutions means reduced complexity and confusion for staff preparing food and drinks, and shorter wait times for customers ordering dine-in, takeout, pickup, and delivery items.
With the full-featured Aldelo Express Cloud POS platform, restaurants maintain clear staff-customer communication across one or several dining areas, including outdoor patios, special event rooms, poolside bars, and more. The restaurant technology platform offers multiple staff- and customer-facing point of sale solutions that enhance every part of the business.
Tableside Kiosks
Tableside customer-facing kiosks provide colorful digital menus that are always on and ready to serve customers via self-service ordering and digital payments. The Self-Service Kiosk application uses the same image-based menu used on Aldelo Express staff terminals, including menu item categories and priced modifiers. Restaurant operators select from different UI layout configurations, complimenting traditional POS terminals by increasing order-entry points in indoor dining rooms as well as outdoor patios. By doing so, restaurants eliminate customer walkouts due to long wait times and customers benefit from reduced wait times during ordering and transaction processes.
The solution allows restaurant owners to quickly transition service operations from traditional table-side server environments to customer-driven orders and payments, using expeditors to deliver food and drink items to tables. With direct integrations to the Aldelo Express cloud back-office and kitchen display systems (KDS), operators maintain high productivity levels in the back of the house and manage front of the house labor more efficiently.
Mobile Handheld POS
Restaurant owners and operators implementing mobile handheld POS solutions provide brand extension to remote events and dining areas, enabling customers to experience great food and drinks in outdoor environments.
Merchants utilize kiosks, mobile handheld POS devices, and online ordering to complement traditional order-entry methods, and can deploy these options in any combination to optimize their restaurant operation.
Aldelo offers its Aldelo Express Cloud POS solution software through all-in-one mobile handheld POS devices, without sacrificing relevant features. Handheld mobile POS solutions reside on counters, slide into pockets, or are carried by wait staff for placing orders and completing tableside payments on-demand.
Mobile handheld POS devices are capable of roaming independent of a traditional power or network source allowing freedom of taking remote orders and payments for outdoor, curbside, and remote event services.
Today, restaurants are operating in a new era, where digitized ordering and payments have skyrocketed, leaving exclusively dine-in and paper-based operations in the past. More restaurants are using customer-facing POS solutions to orchestrate staff and customer experiences, integrating orders and payments through a single system. Utilizing native solutions means reduced complexity and confusion for staff preparing food and drinks, and shorter wait times for customers ordering dine-in, takeout, pickup, and delivery items.
With the full-featured Aldelo Express Cloud POS platform, restaurants maintain clear staff-customer communication across one or several dining areas, including outdoor patios, special event rooms, poolside bars, and more. The restaurant technology platform offers multiple staff- and customer-facing point of sale solutions that enhance every part of the business.
Tableside Kiosks
Tableside customer-facing kiosks provide colorful digital menus that are always on and ready to serve customers via self-service ordering and digital payments. The Self-Service Kiosk application uses the same image-based menu used on Aldelo Express staff terminals, including menu item categories and priced modifiers. Restaurant operators select from different UI layout configurations, complimenting traditional POS terminals by increasing order-entry points in indoor dining rooms as well as outdoor patios. By doing so, restaurants eliminate customer walkouts due to long wait times and customers benefit from reduced wait times during ordering and transaction processes.
The solution allows restaurant owners to quickly transition service operations from traditional table-side server environments to customer-driven orders and payments, using expeditors to deliver food and drink items to tables. With direct integrations to the Aldelo Express cloud back-office and kitchen display systems (KDS), operators maintain high productivity levels in the back of the house and manage front of the house labor more efficiently.
Mobile Handheld POS
Restaurant owners and operators implementing mobile handheld POS solutions provide brand extension to remote events and dining areas, enabling customers to experience great food and drinks in outdoor environments.
Merchants utilize kiosks, mobile handheld POS devices, and online ordering to complement traditional order-entry methods, and can deploy these options in any combination to optimize their restaurant operation.
Aldelo offers its Aldelo Express Cloud POS solution software through all-in-one mobile handheld POS devices, without sacrificing relevant features. Handheld mobile POS solutions reside on counters, slide into pockets, or are carried by wait staff for placing orders and completing tableside payments on-demand.
Mobile handheld POS devices are capable of roaming independent of a traditional power or network source allowing freedom of taking remote orders and payments for outdoor, curbside, and remote event services.
Customer-facing POS solutions orchestrate staff and customer experiences
On-Demand QR Code Menus
Restaurants using Aldelo’s Masa+ customer online ordering solution take POS experiences to the next-level. Customers use a Masa+ secure digital wallet that offers gift cards, loyalty, and coupons to pay for food and drinks remotely from personal smartphones. Imagine customers working in concert with staff by accessing a digital storefront with vibrant menu items, placing orders, and making payments. Wait staff identifies their QR code location, prepares the food, and delivers a dining experience fit for the restaurant brand.
By putting a QR code directly on tables/counters, table tent cards, or outdoor signage, restaurants quickly direct customers to their menu or payment solution, providing easy access to digital shopping carts and secure wallets. Customers then enter their order and choose to pay with preferred payment method(s). QR code-based ordering and payments allows customers to order and pay in advance or scan a QR code on their receipts to conveniently settle transactions on the spot.
Since anyone with a smartphone can use their camera to scan a QR code, an entire world of immediacy is within easy reach for customers. That translates to less friction along the restaurant journey, from storefront discovery to vibrant menus to purchase options.
Aldelo Express Does More
Combined with digitized hostess reservation modules and customer waitlists, restaurants that use Aldelo Express low-cost cloud POS solutions provide every customer with shorter wait times and enhanced dining experiences.
In addition to Self-Service Kiosks, mobile handheld POS devices, and Masa+, Aldelo Express Cloud POS supports a rich ecosystem of natively developed merchant- and customer-facing solutions and applications that are available to every Aldelo Express user via the Aldelo Marketplace and easily accessible from any Aldelo Express POS station. Users can view, select, and connect to a variety of product options anytime based on the needs of their business.
Additional available solutions and applications include Kitchen Display Systems (KDS), Interactive Multi-Media Customer Displays, and a Masa+ Secure Digital Wallet that enables customer Credit Cards, Gift Cards, Loyalty, and Rewards Programs.
Learn more about Aldelo Express Cloud POS by contacting a representative today at [email protected] and 877-639-8767
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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