4-minute read ---
Restaurants have always been a gathering place for local communities. While a contactless dining market has introduced numerous challenges for both restaurant owners and their customers, restaurants adopting flexible point-of-sale technologies are able to provide communities with creative events and interactive services in contactless, non-traditional settings.
In late 2021, most restaurants offered on-premises outdoor dining in patio, deck, parklet or sidewalk settings. Once pandemic restrictions are lifted, 90% of restaurant owners and 84% of adult consumers would prefer restaurants to continue offering outdoor dining on sidewalks, parking lots, or streets. * In addition to mainstream outdoor dining, curbside pickup, and delivery services, restaurants can use merchant- and customer-facing mobile POS solutions to promote their brand, expand their customer base, and engage customers with car-hop dining experiences.
Restaurants can host their own drive-in events - think of the movie American Graffiti - or partner with local businesses to enhance car-hop dining experiences with light shows, theatrical performances, movie showings, drive-by art shows, and drive-thru farmers markets. Creating a unique and fun atmosphere for the community brings people together while supporting local farmers, artisans, businesses, and community groups helps restaurants become a focal point for existing and new customers.
At each of these events, restaurants provide access to their unique food and drinks via mobile handheld point-of-sale devices, converting parking lot stalls into car-hop dining venues. Wait staff mobilized with handheld POS devices open, conduct, and close out food and drink orders from beside the customer’s car, processing payments from the handheld device before sending orders directly to the kitchen.
In late 2021, most restaurants offered on-premises outdoor dining in patio, deck, parklet or sidewalk settings. Once pandemic restrictions are lifted, 90% of restaurant owners and 84% of adult consumers would prefer restaurants to continue offering outdoor dining on sidewalks, parking lots, or streets. * In addition to mainstream outdoor dining, curbside pickup, and delivery services, restaurants can use merchant- and customer-facing mobile POS solutions to promote their brand, expand their customer base, and engage customers with car-hop dining experiences.
Restaurants can host their own drive-in events - think of the movie American Graffiti - or partner with local businesses to enhance car-hop dining experiences with light shows, theatrical performances, movie showings, drive-by art shows, and drive-thru farmers markets. Creating a unique and fun atmosphere for the community brings people together while supporting local farmers, artisans, businesses, and community groups helps restaurants become a focal point for existing and new customers.
At each of these events, restaurants provide access to their unique food and drinks via mobile handheld point-of-sale devices, converting parking lot stalls into car-hop dining venues. Wait staff mobilized with handheld POS devices open, conduct, and close out food and drink orders from beside the customer’s car, processing payments from the handheld device before sending orders directly to the kitchen.
QR code-based online ordering solutions take car-hop dining experiences to the next-level by putting ordering and payments into the customer’s hands. Scannable QR codes placed near parking stalls enable customers to work in concert with staff, placing orders and completing payments from the comfort of their personal mobile devices. QR codes provide digital access to a restaurant’s online storefront, complete with vibrant menu images, complex order modifiers, and secure digital payments. The QR code identifies customer locations for efficiently delivering food and drink orders with minimal interaction.
In addition, digital Kiosks positioned in and outside of the restaurant allow restaurants to set up picnic tables and other outdoor environments for customers to order, pay, and receive their food directly at their table. Orders placed through self-service kiosks can also be picked up by the customer when their order or ticket number is called. With digital banner ads and video promotions, Kiosks display enhanced on-site marketing for the restaurant.
Aldelo Express Cloud POS provides restaurants access to mobile POS devices and native Masa+ Online Ordering, integrating both solutions directly into smart kitchen display systems (KDS) and kitchen printers. Staff recall, edit, and complete transactions for car-hop orders made in-person or online, from any point-of-sale terminal. Secure digital Masa+ customer wallets support natively integrated gift cards, loyalty, rewards, and coupons, and enable customers to combine multiple payment tenders on a single ticket. When customers use gift cards and loyalty as a form of payment, their accounts are updated in real-time, providing them online visibility of remaining balances and earned rewards.
Aldelo Express restaurants access a cloud-based back-office anytime, anywhere, from any web-enabled device. Aldelo Express’ full suite of customer- and merchant-facing solutions allow owners and operators to easily determine the best solutions for their business as they experiment with new services and extend their operations to outdoor, car-hop, event, and home delivery settings.
To learn more about Aldelo Express Cloud POS and Masa+, contact an Aldelo representative today at [email protected] and 877-639-8767
Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
|
More Like This...
To Your Customers and Beyond!
Taking Ordering and Payments to the Next Level with Versatile Mobile Handheld POS Devices 3-minute read ---
Amid recent economic uncertainty, restaurants have relied on emerging restaurant technology to extend ordering and payment solutions beyond the counter to outdoor and non-traditional dining venues. With full-featured, cost-effective, and scalable point of sale solutions, restaurants are now bringing ordering and payments to customers wherever they are, via Wi-Fi- or cellular -based cloud POS technology. |
Aldelo Announces Release of “Facial AI” Login Feature
Facial Recognition Technology Secures POS, Labor, and Manager Functions PLEASANTON, CA – December 21, 2021 - Aldelo, L.P., developer of the Aldelo Express Cloud POS restaurant technology platform that includes a native suite of merchant- and customer-facing iOS and Android point-of-sale solutions, announces the release of its “Facial AI” login feature. The first application of the technology for the restaurant industry, Aldelo’s facial recognition solution utilizes a standard tablet for securing access to Aldelo Express POS, timekeeping modules used for tracking employee time, manager functions, and cloud back-office.
|
* According to surveys fielded by the National Restaurant Association in 2021. www.restaurant.org/