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For many customers, their experience dining at a restaurant is as important as the food and drinks they enjoy. As a result, restaurants implement point-of-sale solutions, modules, and features that support customer-centric services. Not only do these types of solutions help customers feel more at ease, but they can help restaurants streamline everyday services, providing smoother experiences for both staff and guests.

With built-in features such as customer lookup by name, caller ID, order histories, and VIP-level discounts, restaurants that utilize the Aldelo Express Customer Module easily personalize their customer services while improving operational efficiencies.

​Here are 3 ways to utilize the Aldelo Express Customer Module:

Restaurants that utilize the Aldelo Express Customer Module easily personalize their customer services while improving operational efficiencies

Table Reservations and Special Requests

Restaurants using the Aldelo Express Customer Module are able to look up guest reservations via a customer’s name, send SMS message notifications when a table is ready, and view sales and special requests linked to the customer’s profile. For restaurants, this means simplifying front-of-house and hosting services while providing a personalized dining experience to their guests that makes them feel like VIP’s.

Caller ID for Phone Orders

With the Aldelo Express Customer Module, customer profiles associated with an incoming call automatically appear at staff-facing Aldelo Express POS terminals (third-party hardware is required for this feature). Staff view relevant customer information and order histories so they can recommend repurchases of previous orders, helping customers easily reorder their favorite food and drinks and enjoy a convenient phone ordering experience.

VIP Pricing Management

Using the Aldelo Express VIP pricing feature, restaurants set up up to three different discount levels in the cloud back-office to apply to specific customer profiles and orders. For wait staff, this means never forgetting to apply relevant discounts for their VIP-level customers, providing an overall enhanced dining experience, especially in fine dining environments.

Restaurants benefit from the Aldelo Express Customer Module through detailed reports available in the Aldelo Express cloud back-office

BONUS BENEFIT! – Back-Office Reports

Another way restaurants benefit from the Aldelo Express Customer Module is through detailed reports available in the Aldelo Express cloud back-office. Managers using Aldelo Express utilize customer profiles to take note of important dates – such as anniversaries – customer incidents, “lazy” customers, and top-purchasing customers. The result is realizing deeper insights into the business that help owners improve their services at any time.

Learn about other ways Aldelo Express POS can benefit your restaurant by contacting an Aldelo representative today at [email protected] or 877-639-8767

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​Restaurants that use ultra-competitive
Aldelo Pay or Aldelo Partner Merchant Services
obtain access to
a Centralized Multi-Store Restaurant Technology Platform
that includes Masa+ Online Ordering,
Unlimited Software Releases,
​Unlimited Software Upgrades, and 24/7 Technical Support!


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Please contact an Aldelo representative today for more details, 
including a free Aldelo Express POS demo trial

[email protected] | 877-639-8767 | [email protected]

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