2-minute read ---

For many customers, their experience dining at a restaurant is as important as the food and drinks they enjoy. As a result, restaurants implement point-of-sale solutions, modules, and features that support customer-centric services. Not only do these types of solutions help customers feel more at ease, but they can help restaurants streamline everyday services, providing smoother experiences for both staff and guests.

With built-in features such as customer lookup by name, caller ID, order histories, and VIP-level discounts, restaurants that utilize the Aldelo Express Customer Module easily personalize their customer services while improving operational efficiencies.

​Here are 3 ways to utilize the Aldelo Express Customer Module:

Restaurants that utilize the Aldelo Express Customer Module easily personalize their customer services while improving operational efficiencies

Table Reservations and Special Requests

Restaurants using the Aldelo Express Customer Module are able to look up guest reservations via a customer’s name, send SMS message notifications when a table is ready, and view sales and special requests linked to the customer’s profile. For restaurants, this means simplifying front-of-house and hosting services while providing a personalized dining experience to their guests that makes them feel like VIP’s.

Caller ID for Phone Orders

With the Aldelo Express Customer Module, customer profiles associated with an incoming call automatically appear at staff-facing Aldelo Express POS terminals (third-party hardware is required for this feature). Staff view relevant customer information and order histories so they can recommend repurchases of previous orders, helping customers easily reorder their favorite food and drinks and enjoy a convenient phone ordering experience.

VIP Pricing Management

Using the Aldelo Express VIP pricing feature, restaurants set up up to three different discount levels in the cloud back-office to apply to specific customer profiles and orders. For wait staff, this means never forgetting to apply relevant discounts for their VIP-level customers, providing an overall enhanced dining experience, especially in fine dining environments.

Restaurants benefit from the Aldelo Express Customer Module through detailed reports available in the Aldelo Express cloud back-office

BONUS BENEFIT! – Back-Office Reports

Another way restaurants benefit from the Aldelo Express Customer Module is through detailed reports available in the Aldelo Express cloud back-office. Managers using Aldelo Express utilize customer profiles to take note of important dates – such as anniversaries – customer incidents, “lazy” customers, and top-purchasing customers. The result is realizing deeper insights into the business that help owners improve their services at any time.

Learn about other ways Aldelo Express POS can benefit your restaurant by contacting an Aldelo representative today at merchants@aldelo.com or 877-639-8767

---

​​
​All Aldelo Express users have 100% access
​to a Centralized Multi-Store Restaurant Technology Platform
including Merchant- and Customer Facing Solutions

Aldelo Express POS, Masa+ Online Ordering, eGift and Loyalty
Programs, ​Unlimited Licenses, Software Releases, Software
Upgrades and 24/7 Technical Support 
are always included!

Absolutely zero add-on modules or solutions to buy!

***

Please contact an Aldelo representative today for more details, 
including a free Aldelo Express POS demo trial

merchants@aldelo.com | 877-639-8767 | partners@aldelo.com

Learn More About Aldelo Express and Masa+ ...
​

Increase Brand Awareness and Revenue ​this Holiday Season
Aldelo Express POS Native Masa+ Supports
​Traditional and Digital Gift Card Solutions

​2-minute read ---
By implementing Masa+ multi-store Gift Cards, restaurant owners enable customers to conveniently purchase, redeem, and recharge physical and digital gift cards, keeping the business top of mind during the holidays and throughout the year. With no swipe fees, processing fees, or costs for the Masa+ eGift Card solution, restaurants using Masa+ eGift Cards instantly increase sales revenue for single and multi-store operations.

Read More

Avoid Unpredictable Inventory Levels
with the Aldelo Express Inventory Module

​3-minute read ---
Managing a restaurant’s inventory consistently and accurately can “make” or “break” its success. That’s why the best inventory solutions not only accurately monitor back-office purchases, deliveries, and usage, but enable managers easy access to view inventory levels in real-time.

The Aldelo Express Inventory Module offers restaurant owners and operators a simple and effective way to accurately manage their business inventory. As an included module with the Aldelo Express POS platform, the Aldelo Express Inventory Module provides business owners a significant return on their investment.

Read More