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In today's fast-paced world, the demand for efficient and convenient dining options is higher than ever. Restaurants and food businesses have adapted to this trend by offering services like curbside pickup, which allow customers to enjoy their favorite meals without the need to dine in or wait for delivery. Curbside pickup is particularly attractive to customers looking for a quick and convenient meal stop on their way home from work, travel, or running errands.
Two powerful tools that can help streamline this process are Aldelo Express and Masa+.
Two powerful tools that can help streamline this process are Aldelo Express and Masa+.
Understanding Aldelo Express and Masa+
Aldelo Express is a comprehensive cloud point-of-sale system designed for restaurant owners and their employees. It supports top-tier solutions like digital order and table management, AI Automation Services, inventory management, cloud-based data synchronizations across all devices, and cloud back-office sales reporting. Masa+, on the other hand, is Aldelo’s customer-facing app for viewing digital restaurant menus, placing online orders and payments, managing personal Loyalty/Rewards, and purchasing and redeeming e-Gift Cards. Together, Aldelo Express and Masa+ enable restaurant owners to manage and grow a fully in-house digital operation for customer-driven online orders using native QR code-based dine-in, takeout, delivery, and curbside pickup services! |
Setting Up Your Systems with AI Services
Setting up Aldelo Express Cloud Point-of-Sale in a restaurant is simple and fast, thanks to:
Setting up Aldelo Express Cloud Point-of-Sale in a restaurant is simple and fast, thanks to:
- the Aldelo Express Setup Wizard
- one-on-one initial onboarding support from Aldelo’s dedicated Merchant Success Team
- Aldelo Express AI Menu Item Prediction
- Aldelo Express AI Menu Builder
- Aldelo Express system training videos
Native Solution for Seamless Digital Operations
Optimum performance through a natively developed solution provides for a seamless curbside pickup experience. This allows for the synchronization of orders placed online through Masa+ with the Aldelo Express system. As a result, when a customer places an order using Masa+, it automatically appears in the Aldelo Express system, including back-of-house physical kitchen printers and digital kitchen display systems (KDS), ensuring that the kitchen staff can begin preparation without delay. Promoting Curbside Pickup to Customers
Marketing your curbside pickup service is essential. Use your website, social media, curbside signage, in-store signage, and other in-house promotions to inform customers about this convenient option. Don’t forget that word-of-mouth marketing can travel fast, so be sure to ask employees to share the news with customers before the checkout process ends – either at the dining table or at countertop ordering stations. Highlight the ease of ordering through Masa+ and the quick, contactless pickup process facilitated by Aldelo Express. |
Use Masa+ QR Codes
Masa+ QR Codes can play a key role in the success of a curbside pickup operation. Location-specific QR codes enable drive-in-style online ordering and parking lot pickup, turning your parking lot into a drive-up ordering station. Used with QR codes placed on floors, tables, and windows, QR code-based signage provides added customer convenience and improves dining room efficiency for indoor, outdoor, and hybrid operations.
Masa+ QR Codes can play a key role in the success of a curbside pickup operation. Location-specific QR codes enable drive-in-style online ordering and parking lot pickup, turning your parking lot into a drive-up ordering station. Used with QR codes placed on floors, tables, and windows, QR code-based signage provides added customer convenience and improves dining room efficiency for indoor, outdoor, and hybrid operations.
Managing Curbside Pickup Operations
When managing curbside pickup, organization is key. Designate a pickup area and ensure it's clearly marked for customers. Use Aldelo Express to track order completion and communicate with customers via text or call when their order is ready for pickup. This minimizes waiting times and enhances customer satisfaction.
When managing curbside pickup, organization is key. Designate a pickup area and ensure it's clearly marked for customers. Use Aldelo Express to track order completion and communicate with customers via text or call when their order is ready for pickup. This minimizes waiting times and enhances customer satisfaction.
Analyzing and Improving Your Service
Lastly, utilize the reporting features of Aldelo Express and Masa+ to analyze your curbside pickup service's performance. Using Aldelo Express and Masa+ back-office reports and management features, operators can track metrics like order volume, preparation times, and customer feedback to identify areas for improvement and respond as needed.
In conclusion, using Aldelo Express and Masa+ for curbside pickup can significantly streamline your restaurant’s operations, providing a convenient and efficient service to your customers. By setting up your systems correctly, integrating them seamlessly, training your staff, promoting the service, and continually analyzing and improving your operations, you can make curbside pickup a successful part of your business strategy.
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
Lastly, utilize the reporting features of Aldelo Express and Masa+ to analyze your curbside pickup service's performance. Using Aldelo Express and Masa+ back-office reports and management features, operators can track metrics like order volume, preparation times, and customer feedback to identify areas for improvement and respond as needed.
In conclusion, using Aldelo Express and Masa+ for curbside pickup can significantly streamline your restaurant’s operations, providing a convenient and efficient service to your customers. By setting up your systems correctly, integrating them seamlessly, training your staff, promoting the service, and continually analyzing and improving your operations, you can make curbside pickup a successful part of your business strategy.
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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