Pre-Requisites

Merchant is Already Setup with Aldelo Express Cloud POS 

• ​For Aldelo POS for Windows Merchants, its easy to migrate using the Aldelo Express Migration Tool (See the Video)  (Download the Tool) 

Merchant's POS Menu is Already Programmed

• This will save you time in editing your menu online in the Uber Eats portal 

Aldelo Express is Installed on at least 1 iPad that is designated as a POS Print Server 

• To Setup POS Print Server Go To The Aldelo Express and at the top of the screen choose "Alert Center " then "Platform Orders" and "Print Server" 

Merchant will need to have a Uber Eats Account created by visiting the Uber Eats website 

• Before you continue, You will need a Uber Eats account setup and will need to provide Uber Eats with your Subscriber ID,  If you are unsure as where to find your Aldelo Express Subscriber ID Click Here 

Step 1
​      Get Connected 

Find the Aldelo Sync for Uber Eats app in the Aldelo Express App Store and Click Connect 

Step 2
     Enter the Setup

Locate the Uber Eats Sync link on your Aldelo Express Back Office menu

While your in the Aldelo Market Place, 
Check out other offering such as  Aldelo Accounting Sync for Aldelo Express or MASA Rewards ?  These too can be found in the Aldelo Express Marketplace and are FREE to Aldelo Pay Merchants who use Aldelo Express!  

While in the Aldelo Express marketplace check out all of the exciting integrations that are waiting you from partners who specialize in above store reporting, marketing, liquor dispensing and more! 

These are just some of the ways Aldelo Express helps you better your business. 

Step 3
    Activate  

You will need to click the Activate button and follow the on screen prompts to login to your Uber Eats Account to allow this integration. 

Step 4
​      Setup Store Hours 

You will need to setup your store hours so that Uber Eats knows when your in operation and when they can send orders to you. You will need to put in the opening and closing time for each day you are in operation.  
You will need to setup your operating hours before data can be synced with Uber Eats 

Step 5
​      Test Connections 

Click on the Uber Eats Sync tab at the top of the screen and choose POS Data Connection Test.  You should get a Connection Was Successfully Completed message at the top of the screen. 

Then Click on the Uber Eats Connection Test, you should get a Test Connection Successfully at the top of the screen.  If you do not get this message you may have copied the Store ID incorrectly and may need to check this setting.

You must test your connections before you can do a manual sync . 

Step 6
​     Manually Sync

Click the Manually Sync Now button.  This sync will take several Minutes and will push your menu items, Prices and operational times to the Uber Eats platform.  

Please note that once completed, Uber Eats will take several minutes to post your data 

Once completed, You may optionally choose to have your future changes automatically updated by selecting Auto Sync Active.  This will post changes you make such as menu item changes, price changes or open can closed time automatically on an hourly basis. 

Best Practices 

Review your POS Menu's Groups, Items and modifiers to set "Visibility options 

• Be sure to set the Visibility of Groups, Items and Modifiers you do not wish to sell online to "Store POS Only" 

Ensure the iPad Designated as the Print Server is Always On and is Always Running the Aldelo Express App

• The POS Print Server Device is Responsible to Confirm Uber Eats Orders.  If the Pos Print Servicer is Offline, No Uber Eats orders can be confirmed.
• Enable IOS Guided Access Mode with Auto Lock set to Never (Click Here to see how to set this up) 
• Do Not Turn off the iPAD Screen, Even When the Store Closes 
• Ensure the iPad with the Print Server always has Internet Connectivity  

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