4-minute read ---
Of the many roles of restaurant owners, operators, and staff, their primary task is to put customers first with unique food and drinks, excellent customer services, and memorable guest experiences. So, when nation-wide lockdowns began in March 2020, preventing customers from patronizing businesses in-person, owners and operators were challenged to put customers first with innovative, contactless services that required minimal in-person interactions.
Nearly two years later, despite limited in-person dining services and struggling to fill staff positions due to a continued wage and labor crisis, owners have successfully kept their doors open and are thriving with contactless technologies and self-service digital ordering and payments. For many, customer-facing restaurant POS solutions are a lifeline for their business, enabling restaurant owners to satisfy customers by providing online ordering, mobile digital payment, and off-premises delivery services, and for customers it means continuing to be able to enjoy great food and drinks from their favorite restaurants.
Because of the mass adoption of digital services by both restaurants and customers, digital commerce is a must-have for restaurants and has become a standard offering from POS solution providers.
Now, a majority of all restaurants offer some form of customer-driven ordering and payments, and customers have embraced the technology to streamline and enhance their dining experiences.* As concerns about coronavirus and its variants continue into the new year, customers will prioritize contactless dining solutions over in-person visits, ordering food and drinks online that support their favorite local businesses.
Nearly two years later, despite limited in-person dining services and struggling to fill staff positions due to a continued wage and labor crisis, owners have successfully kept their doors open and are thriving with contactless technologies and self-service digital ordering and payments. For many, customer-facing restaurant POS solutions are a lifeline for their business, enabling restaurant owners to satisfy customers by providing online ordering, mobile digital payment, and off-premises delivery services, and for customers it means continuing to be able to enjoy great food and drinks from their favorite restaurants.
Because of the mass adoption of digital services by both restaurants and customers, digital commerce is a must-have for restaurants and has become a standard offering from POS solution providers.
Now, a majority of all restaurants offer some form of customer-driven ordering and payments, and customers have embraced the technology to streamline and enhance their dining experiences.* As concerns about coronavirus and its variants continue into the new year, customers will prioritize contactless dining solutions over in-person visits, ordering food and drinks online that support their favorite local businesses.
Digital commerce is a must-have for restaurants in today’s market
Aldelo Express Cloud POS provides restaurant owners and operators access to innovative point-of-sale solutions for enhanced in-person dining and digital commerce customer experiences.
Aldelo Express restaurants streamline tableside, curbside, and delivery operations with mobile handheld ordering and payment devices that run the same powerful cloud-based software as in-store terminals. Self-service Kiosk terminals enable customers to skip long lines, customizing their food and drinks before enjoying their meal at home, the office, or outdoors.
Aldelo Express Cloud POS offers access to its natively developed online ordering solution, Masa+. It supports restaurants with cloud-based online ordering storefronts, menus, and mobile payments, such as seamlessly integrated Masa+ Loyalty, Rewards, Coupons, and Gift Cards. Restaurants enhance customer services and maximize order intake while expanding brand reach within their community. When used with Aldelo Express Cloud POS, Masa+ can increase a restaurant's sales by 8.3%.
Smart kitchen display systems (KDS) maximize a kitchen’s efficiency by integrating all orders made in-store and online into any-sized displays, supporting up to twenty tablets, monitors, and/or kitchen printers. Restaurants can configure order details by individual prep stations, by a person’s role, view single or multiple orders at a time, and select text size and colors for identifying special modifiers/instructions. Kitchen staff easily recall previous orders from any KDS device.
In addition to its “digital and paperless POS solutions and applications,” Aldelo has purchased and secured safety-stock of mission-critical POS hardware products like POS and payment devices, printers, and cash drawers. Products are solely for new and current Aldelo merchants and sold at “normal cost,” filled on a first come, first-serve basis, as supplies last.
Aldelo’s mission is to provide restaurants, bars, pizza places, and food trucks the tools they need to run a successful operation in any market. Many Aldelo Express Cloud POS users are realizing that “tomorrow is now today,” as they seamlessly move away from legacy hardware-dependent solutions to digital and paperless solutions, improving performance and lowering costs. With ultra-competitive rates and unparalleled value, Aldelo Express can save merchants thousands of dollars when compared to other cloud-based POS solutions.
View the video below or contact an Aldelo representative today to learn why so many restaurant owners trust their business with Aldelo Express Cloud POS at [email protected] and 877-639-8767.
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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* https://go.restaurant.org/rs/078-ZLA-461/images/2021-SOI_Mid-Year%20Update%20Final.pdf