5-minute read ---
An essential role of any successful referral partner is maintaining contact through every step of the customer relationship. This includes following up on initial meetings, providing clear communications, and providing customer guidance during the purchasing and onboarding processes. Post installation visits allow referral partners to fine tune certain aspects of the POS, observe how the operation flows, and determine additional hardware and features that merchants may benefit from. Successful referral partners make periodic site visits and achieve a lifetime customer relationship that results in additional referrals and new business.
Aldelo referral partners establish customer relationships built on trust, grow their networks, and earn lifetime residuals.
Aldelo referral partners establish customer relationships built on trust, grow their networks, and earn lifetime residuals.
Successful referral partners make periodic site visits and achieve a lifetime customer relationship that results in additional referrals and new business
Get to Know the Environment
In addition to cementing relationships with restaurant owners, referral partners greatly benefit from getting to know their customer’s restaurant environment. By performing pre and post site assessments and offering preventative maintenance, referral partners:
- Reduce customer support calls
- Gain greater merchant trust
- Better understand the restaurant’s POS needs
- Generate additional revenue
Plus, performing preventive maintenance visits quickly results in identifying potential problems proactively. These include making simple cable replacements to ensure ongoing hardware performance, as well as cleaning and organizing POS workstations to eliminate tangled wiring that lead to disconnections.
Referral partners greatly benefit from getting to know their customer’s restaurant environment
Image courtesy of SIFU Wong Kitchen, an Aldelo Express POS user
Some preventative maintenance jobs include:
- Inspecting system lines and cables
- Updating old POS hardware
- Providing reliable POS tablets and ticket printers
- Offering unique Masa+ QR code-based menu stickers
Dropping in on potential new merchants easily turns into a lead, as referral partners introduce themselves to restaurant owners in their area. By conducting a brief site assessment, Aldelo referral partners quickly show how they can improve their POS solution and operations for less cost.
Aldelo referral partners represent a robust cloud-based restaurant technology POS platform, including a variety of supported merchant processing platforms and services. This combination provides Aldelo partners with a complete solution offering for their respective merchants that provides them unbeatable value and leading-edge technology.
Learn more about Aldelo’s unbeatable referral partner program by contacting an Aldelo referral partner today at partners@aldelo.com or 877-639-8767
Aldelo Express and Masa+ Online Ordering, Gift and Loyalty users receive free QR code-based marketing items
unique to their restaurant and menu, via the links below:
Free Masa+ Window Decal and Table/Counter Stickers: www.aldelo.com/marketing-qr-setup
All Aldelo Express POS users have 100% access to a Centralized, Multi-Store,
Restaurant Technology Platform including Merchant- and Customer-Facing Solutions
Aldelo Express, Masa+ Online Ordering, Gift and Loyalty Programs, Unlimited Licenses, Software Releases,
Software Upgrades and 24/7 Technical Support are always included!
Absolutely zero add-on modules or solutions to buy!
***
Please contact an Aldelo representative today for more details,
including a free Aldelo Express demo trial
merchants@aldelo.com | 877-639-8767 | partners@aldelo.com
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