Customers Using Aldelo Pay
For customer using Aldelo Pay Merchant Services, your EMV devices are already configured and we simply need to know the Subscription ID and confirm the Serial Numbers of the EMV devices you want assigned to this account.
You can find your device serial number on the front of the box that the device arrived in, and it will show S/N: before the number (See Picture).
This is also printed on the back of the EMV device and normally is on a sticker with a barcode and the Serial number, it will show S/N then the number.
Please Note that EMV Devices will increase your ability to be PCI-DSS compliant but does not automatically make you PCI-DSS compliant.
You can find your device serial number on the front of the box that the device arrived in, and it will show S/N: before the number (See Picture).
This is also printed on the back of the EMV device and normally is on a sticker with a barcode and the Serial number, it will show S/N then the number.
Please Note that EMV Devices will increase your ability to be PCI-DSS compliant but does not automatically make you PCI-DSS compliant.
Heartland, First Data RC and Tsys Customers
Before contacting Aldelo you will need to configure your PAX device.
All users will need the following feature set.
Tsys Users should be using the PAX App Tsys -Restaurant
Heartland Reps will want to contact there hardware specialist
Please make sure you are using hardware certified for Aldelo Express or Aldelo POS
All users will need the following feature set.
- Auto Batch settings to OFF (Failure to do so may result in lost funds)
- POS Auto Register: Enabled
- POS Register Protocol Type: HTTPS
- POS Register URL set to api.aldelopay.com
- POS Register Page set to poslink/ws/process2.asmx/SetDeviceLocalIP
- POS Register Port set to 443
- POS Register Key: (leave blank)
- Limit Length: 512
- Communication Type: Ethernet
- Protocol Type: TCP/IP
- Port: (specified by Processor)
Tsys Users should be using the PAX App Tsys -Restaurant
Heartland Reps will want to contact there hardware specialist
Please make sure you are using hardware certified for Aldelo Express or Aldelo POS