Pre-Requisites

Aldelo Express for iPad or Android is Installed on at least 1 iPad that is designated as a POS Print Server 

• To Setup POS Print Server Go To The Aldelo Express and at the top of the screen choose "Alert Center " then "Platform Orders" and "Print Server" 

All Alcoholic items will need to be marked as "Available to Store POS Only"

• When setting up an Item, select the "Show Extended Settings" dropdown menu and scroll down to "Ordering Options." Then make sure the toggle for "Available To Store POS Only" is set to "YES"

Merchant is Already Setup with Aldelo Express Cloud POS 

• ​For Aldelo POS for Windows Merchants, its easy to migrate using the Aldelo Express Migration Tool (See the Video)  (Download the Tool) 

Merchant's POS Menu is Already Programmed

• This will save you time in editing your menu online in the DoorDash portal ​

Step 1
​      Get Connected 

Find the Aldelo Sync for DoorDash app in the Aldelo Express App Store and Click Connect 

Step 2
     Enter the Setup

Locate the "DoorDash Sync" link in your Aldelo Express Back Office.

It is located on the sidebar under the "Platform Orders" dropdown menu.

Step 3
​      Log In or Sign Up to DoorDash 

If you already have a DoorDash account, select "Login."

Or, create a DoorDash account by selecting "Sign Up" and following the instructions to create a DoorDash account.

• After creating a new DoorDash account, you will be redirected back to the screen showing "Login" and "Sign Up"
  
• Now that you have a DoorDash account, select "Login" and complete your DoorDash login

Step 4
​      Connect Your POS

• Select which store you want to integrate to DoorDash by changing the toggle to "YES"
• Then, click the blue "Integrate to DoorDash" button.
• A "Please Wait" will appear on the screen.
• Then, wait up to 48 hours until "Request Accepted" appears on your DoorDash Onboarding Status
  • During these next 48 hours, Aldelo and DoorDash will work to complete the integration process.

Step 5
​     Manually Sync

Click on the "DoorDash Sync" tab at the top of the screen.

​Click the "Manually Sync Now" button.  This sync will take several minutes and will push your menu items, Prices and operational times to the DoorDash platform.  

Please note that once completed, DoorDash will take several minutes to post your data.

Once completed, you may optionally choose to have your future changes automatically updated by selecting "Auto Sync Active." This will post changes you make such as menu item changes, price changes or open can closed time automatically on an hourly basis. 

Step 6
​      Test POS and DoorDash Connections 

Under the same "DoorDash Sync" tab...
​
1. Click "POS Data Connection Test."  You should get a "Connection Was Successfully Completed" message at the top of the screen. 

2. Click on "DoorDash Connection Test." You should get a "Test Connection Successful" at the top of the screen.  If you do not get this message, you may have copied the Store ID incorrectly and may need to check this setting.

Once completed, you may activate your DoorDash online store by selecting "DoorDash Store Active" to "ON."

Step 7 (Optional) 
​      Set Up Custom Store Hours & Pricing

If you want your DoorDash active hours separate from your in-person store hours, adjust these settings under the "DoorDash Config" tab.

Here you can also set markups for DoorDash orders.

​Remember to save all changes by clicking "Save" at the bottom left corner of the page!

Step 8 (Optional) 
      Order Confirm Method

Select "Auto-Confirm" or "Manual Confirm" to determine how to approve and confirm orders placed through DoorDash.

​Remember to save all changes by clicking "Save" at the bottom left corner of the page!

Step 9
​How to Enable Print Server on an iPad POS device

Select "Alerts" from the iPad POS sidebar.

Select the button that says "Printer Server Off"

Choose which iPad POS device you want to designate as Print Server

Once the device is selected
(highlighted "blue" with a "white" checkmark), select the "Go Back" button

Select "Yes" to the pop up notification

The iPad will then display "Print Server On"

Best Practices 

Review your POS Menu's Groups, Items and Modifiers to set visibility options 

• Be sure to set the Visibility of Groups, Items and Modifiers you do not wish to sell online to "Store POS Only" 

Ensure the iPad designated as the Print Server is always on and always running the Aldelo Express app

• (See the below section for instructions on how to Enable Print Server on a designated iPad POS device)
• The POS Print Server device is responsible to confirm DoorDash orders.  If the POS Print Server is offline, no DoorDash orders can be confirmed.
• Enable IOS Guided Access Mode with Auto Lock set to Never (Click Here to see how to set this up) 
• Do Not Turn off the iPad screen, even when the store closes 
• Ensure the iPad Print Server device always has internet connectivity