Aldelo Sync for DoorDash Setup

Pre-Requisites

Merchant is Already Setup with Aldelo Express Cloud POS

For Aldelo POS for Windows Merchants, its easy to migrate using the Aldelo Express Migration Tool (See the Video) (Download the Tool)

Merchant's POS Menu is Already Programmed

This will save you time in editing your menu online in the DoorDash portal

Aldelo Express is Installed on at least 1 iPad that is designated as a POS Print Server

To Setup POS Print Server Go To The Aldelo Express and at the top of the screen choose "Alert Center " then "Platform Orders" and "Print Server"

Merchant will need to have a DoorDash Account created by visiting the DoorDash website

Before you continue, You will need a DoorDash account setup and will need to provide DoorDash with your Subscriber ID, If you are unsure as where to find your Aldelo Express Subscriber ID Click Here

Step 1
Get Connected

Find the Aldelo Sync for DoorDash app in the Aldelo Express App Store and Click Connect

Step 2
Enter the Setup

Locate the DoorDash Sync link on your Aldelo Express Back Office menu

Don't have Aldelo Accounting Sync for Aldelo Express or MASA Rewards ? These too can be found in the Aldelo Express Marketplace and are FREE to Aldelo Pay Merchants who use Aldelo Express!

While in the Aldelo Express marketplace check out all of the exciting integrations that are waiting you from partners who specialize in above store reporting, marketing, liquor dispensing and more!

These are just some of the ways Aldelo Express helps you better your business.

Step 3
Copy Your Store Subscriber ID

You will need to locate your store subscriber id. This is displayed on the DoorDash Config screen. You will need to send this information to DoorDash so the integration can be completed.

Step 4
Setup Store Hours

You will need to setup your store hours so that DoorDash knows when your in operation and when they can send orders to you. You will need to put in the opening and closing time for each day you are in operation.

Step 5
Test Connections

Click on the DoorDash Sync tab at the top of the screen and choose POS Data Connection Test. You should get a Connection Was Successfully Completed message at the top of the screen.

Then Click on the DoorDash Connection Test, you should get a Test Connection Successfully at the top of the screen. If you do not get this message you may have copied the Store ID incorrectly and may need to check this setting.

Step 6
Manually Sync

Click the Manually Sync Now button. This sync will take several Minutes and will push your menu items, Prices and operational times to the DoorDash platform.

Please note that once completed, DoorDash will take several minutes to post your data

Once completed, You may optionally choose to have your future changes automatically updated by selecting Auto Sync Active. This will post changes you make such as menu item changes, price changes or open can closed time automatically on an hourly basis.

Step 7
Approve Menu

You will login to your DoorDash Account (If you need help, Please contact DoorDash Directly) From the Dashboard, Choose Stores and select the store you are working with.

You can then select Menus, Then Preview to Preview and approve your menu.

Once your menu is approved, Your ready to make your first test order to confirm your integration !

Best Practices

Review your POS Menu's Groups, Items and modifiers to set "Visibility options

Be sure to set the Visibility of Groups, Items and Modifiers you do not wish to sell online to "Store POS Only"

Ensure the iPad Designated as the Print Server is Always On and is Always Running the Aldelo Express App

The POS Print Server Device is Responsible to Confirm DoorDash Orders. If the Pos Print Servicer is Offline, No DoorDash orders can be confirmed.
Enable IOS Guided Access Mode with Auto Lock set to Never (Click Here to see how to set this up)
Do Not Turn off the iPAD Screen, Even When the Store Closes
Ensure the iPad with the Print Server always has Internet Connectivity