3-minute read ---
With two Artificial Intelligence Automation Services already available in its arsenal of modern restaurant services, Aldelo released its third AI Automation Service to the Aldelo Express Cloud POS platform.
Tip Adjust Automation utilizes deep learning technology that processes customer handwriting styles and correlates the amount of a check to an open check in the POS. It verifies the computation of the tip amount, and automatically closes the ticket. Depending on a restaurant application or operation, staff can line up and process multiple receipts in seconds.
Where applicable, Tip Adjust Automation identifies and auto-corrects mathematical errors caused by inaccurate “Tip” or “Total” values written in by customers on physical guest checks. Merchants no longer spend time investigating and correcting charged amounts after the fact. When applicable, the POS system provides staff with options for correcting mistakes prior to settlement, greatly reducing chargebacks.
Tip Adjust Automation utilizes deep learning technology that processes customer handwriting styles and correlates the amount of a check to an open check in the POS. It verifies the computation of the tip amount, and automatically closes the ticket. Depending on a restaurant application or operation, staff can line up and process multiple receipts in seconds.
Where applicable, Tip Adjust Automation identifies and auto-corrects mathematical errors caused by inaccurate “Tip” or “Total” values written in by customers on physical guest checks. Merchants no longer spend time investigating and correcting charged amounts after the fact. When applicable, the POS system provides staff with options for correcting mistakes prior to settlement, greatly reducing chargebacks.
How it Works
Instead of manually entering “Tip” and “Total” check values into the point of sale system, servers simply use an Aldelo Express iPad POS device to take a picture of the filled-in payment lines on a printed receipt.
The Tip Adjust Automation service identifies the customer’s handwritten “Tip” and “Total” amounts against the order amount and verifies that the computation is accurate.
If the customer miscalculated their check “Total” or skipped writing in a “Tip” value, the AI service auto-corrects the amount or presents staff with suggested options to correct the check total. Once confirmed by the server, the new gratuity is included on receipts and related back-office reports.
Problem Solving with Speed and Accuracy
Using Tip Adjust Automation means providing an additional layer of security, speed, and accuracy into daily restaurant operations, allowing staff to focus on delivering excellent customer service and memorable dining experiences.
As an AI Automation Service, Tip Adjust Automation is always learning and retraining itself to identify different customer writing styles. This includes learning existing and new writing style variations for handwritten numerals such as “7,” “4,” and “2.”
This essential function is a reflection of Aldelo’s commitment to continual development to make powerful and innovative restaurant technology available to everyday restaurant owners.
Aldelo’s first AI Automation Service, released in December 2021, is called “Facial Recognition Login,” and is used to secure employee logins, reduce employee buddy punching, and improve manager security. In April 2023, Aldelo released “Menu Item Prediction,” which speeds up the POS menu building process and provides consistent menu item naming conventions.
Contact an Aldelo representative today to learn more at [email protected] or 925-621-2410
Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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