3-minute read ---
As the days grow longer and warmer, restaurants will experience a surge in customers eager to dine out and celebrate the arrival of spring. With patio dining reopening and seasonal promotions attracting crowds, preparing your staff for the springtime rush is critical to ensuring excellent service and maximizing profits. Here's how you can get your team ready to handle the busy season with confidence and efficiency by using the Aldelo Express Cloud Point-of-Sale system for your restaurant, bar, pub, food truck, and more.
1. Refresh Training on POS Systems
Springtime brings an influx of customers, and smooth order-taking processes are essential to maintaining high service standards. Schedule staff refresher trainings on your restaurant's point-of-sale (POS) system, ensuring they are comfortable with every function. Remind staff how Aldelo Express simplifies POS ordering and payment processes with hand gesture navigation tools and image-based buttons.
Encourage team members to practice using the system during non-peak hours, focusing on features like split checks, modifiers, and the integration of loyalty programs or gift cards.
Springtime brings an influx of customers, and smooth order-taking processes are essential to maintaining high service standards. Schedule staff refresher trainings on your restaurant's point-of-sale (POS) system, ensuring they are comfortable with every function. Remind staff how Aldelo Express simplifies POS ordering and payment processes with hand gesture navigation tools and image-based buttons.
Encourage team members to practice using the system during non-peak hours, focusing on features like split checks, modifiers, and the integration of loyalty programs or gift cards.
2. Emphasize Speed and Accuracy
The spring rush often means shorter turnaround times. Equip staff with tips for balancing speed with order accuracy. For instance:
The spring rush often means shorter turnaround times. Equip staff with tips for balancing speed with order accuracy. For instance:
- Double-check orders before sending them to the kitchen
- Use preset modifiers in the POS system to save time
- Ensure timely orders using tools like Hold & Fire and Menu Item Coursing
3. Update Menus and Specials
Introduce spring-themed specials or limited-time offerings to attract customers. Train staff on the new menu items, their ingredients, and potential upsell opportunities. Tools like the Aldelo Express AI Menu Builder can simplify menu updates by digitizing and populating new menu details for in-store and online menus via the native Aldelo Express Masa+ digital solutions suite.
4. Practice Hospitality Skills
With the warmer weather, more customers may linger to enjoy their meals and surroundings. Train staff to focus on hospitality, such as:
With the warmer weather, more customers may linger to enjoy their meals and surroundings. Train staff to focus on hospitality, such as:
- Greeting guests promptly and warmly, using Digital Wait Lists and Reservations to ensure clear communication between busy staff and hungry customers
- Upselling items like desserts, cocktails, or Masa+ Gift Cards for seasonal celebrations
- Offering Masa+ Promo Cards (Smart Digital Offers) to encourage new diners to return for a future visit
5. Prepare for Outdoor Dining
If your restaurant offers patio or outdoor seating, prepare your team for the unique challenges it presents. Train staff on handling additional table sections with the Aldelo Express Digital Table Layout Module, ensuring timely service for both indoor and outdoor guests and crystal clear communication of table statuses among front-of-house staff.
If your restaurant offers patio or outdoor seating, prepare your team for the unique challenges it presents. Train staff on handling additional table sections with the Aldelo Express Digital Table Layout Module, ensuring timely service for both indoor and outdoor guests and crystal clear communication of table statuses among front-of-house staff.
6. Staff Appropriately
Anticipate the seasonal rush by hiring and training additional staff, utilizing the intuitive features of Aldelo Express to quickly train and cross-train employees in multiple roles to ensure coverage during peak hours. Use Aldelo Express digital Labor and Scheduling tools to help streamline staff assignments and manage availability.
7. Experiment with Available Aldelo Express Solutions
Aldelo Express offers dozens of readily available solutions to streamline everyday restaurant services. Consider experimenting with:
Aldelo Express offers dozens of readily available solutions to streamline everyday restaurant services. Consider experimenting with:
- Aldelo Express AI Facial Recognition Login for faster and more secure POS logins
- Aldelo Express Inventory Module with item countdown and tracking for in-store and online orders
- Masa+ Online Ordering from QR code stickers and table tent cards
- QR Code Scan & Pay from customer receipt
- And More!
By prioritizing staff readiness, your restaurant can provide exceptional customer experiences throughout the spring rush. This not only boosts revenue but also helps secure repeat business as satisfied customers return for more.
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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