3-minute read ---

As 2024 draws to a close, it is the time to reflect on a year of success and growth. Restaurant owners, operators, and staff have faced challenges head-on, from navigating a competitive market to meeting ever-changing customer expectations, and are looking to the food service future that is as dynamic as ever. But without a doubt, one thing has become abundantly clear: technology, particularly artificial intelligence (AI), is defining the future of how restaurants operate, as many operators have already begun relying on AI-based services to support their operation and navigate the developing industry. From AI-powered security features to menu building tools, or expediting of everyday tasks such as guest check closeouts, the future of restaurants is AI-driven – and Aldelo Express Cloud Point of Sale for restaurants is leading the way.
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Since the release of its first AI Automation Service in 2021, Aldelo has been proud to pioneer the future of AI in the restaurant industry. Today, Aldelo offers multiple powerful AI automation services seamlessly available through the Aldelo Express Cloud POS platform to restaurants, bars, food trucks, and more. These AI Automation services have empowered restaurant, bar, and food truck owners to simplify operations, improve accuracy, and focus more on delivering exceptional guest experiences. As the Aldelo team looks to 2025, we remain committed to helping our partners thrive in this rapidly evolving industry with cutting-edge software developments, an unparalleled native suite of restaurant service solutions, and industry-leading back-of-house and back-office management resources.

2025 and Beyond: The Growing Role of AI
Looking ahead, AI will play an even more significant role in the restaurant industry. Its ability to analyze, predict, and automate data and tasks will unlock new opportunities for restaurant owners to innovate and grow. From enhanced customer personalization to streamlined kitchen workflows, the possibilities with AI are endless.

Aldelo Express remains at the forefront of this transformation, committed to delivering cutting-edge solutions that meet the evolving needs of restaurant operators. As the industry adopts AI at an accelerated pace, restaurants rely on Aldelo Express AI Automation Services to:

• Stay Competitive:​ By embracing the latest technology available with Aldelo Express, operators consistently meet customer demands and industry standards.
• Improve Operational Efficiency: AI Automation Services help save merchants time and reduce errors, enabling staff to focus on delivering exceptional service.
• Adapt to Industry Trends: Aldelo Express’s flexible suite of ordering and digital payment solutions allow restaurants to easily respond to changes in customer behavior and preferences in their unique local market.

1. AI Facial Recognition Login
Staff efficiency begins the moment an employee starts their shift. Aldelo Express's AI Facial Recognition Login eliminates the need for PINs or manual logins for the point of sale, employee time cards, and specific manager functions set to have a high level of security. This advanced AI-powered restaurant security tool offers:  

• Faster Shift Start-Up: Employees access POS terminals in seconds using a simple face scan.
• Enhanced Security: Ensures only authorized individuals access sensitive restaurant systems and conduct manager functions.
• Reduced Downtime: Prevents login issues and forgotten credentials from delaying operations.

This innovative feature not only accelerates workflows but also fosters accountability by maintaining a secure, verifiable access log for point of sale logins, employee time cards, and manager functions.

2. AI Menu Item Prediction
Building and managing a restaurant menu is easier with Aldelo Express. Aldelo Express AI Menu Item Prediction assists restaurant operators by:  

• Streamlining Menu Entry: Suggesting menu item names as you build your POS database in the cloud back-office.
• Ensuring Consistency: Harmonizes POS menu names and descriptions across multi-location operations including customer receipts, kitchen tickets, and item sales reporting.
• Saving Time: Simplifies creating and updating menus in the cloud back-office environment, allowing managers to focus on customer service.

As the system learns from past entries, its predictive accuracy improves, supporting restaurants in maintaining menu clarity and uniformity for staff and customers alike.

3. AI Tip Adjust Automation
Managing tips and closing out guest checks is a critical process that can be time-intensive, especially when interpreting guest handwriting so as to avoid chargebacks. Aldelo Express’s AI Tip Adjust Automation simplifies these tasks by:  

• Interpreting Handwritten Tips: Quickly and accurately reading guest check tips,learning new writing styles over time.  
• Reducing Manual Errors: Identifying mathematical discrepancies and presenting a correction for servers to approve before closing out the guest check.
• Expediting Checkout: Streamlining post-service tasks for a smoother staff experience.
• Reducing Chargebacks: Fewer discrepancies result in fewer chargebacks. 

With this tool, operators can ensure tip accuracy while saving valuable time during end-of-shift processes by accurately processing multiple check in seconds.

4. AI Menu Builder
Aldelo Express’s AI Menu Builder uses an iPad camera to scan and digitize physical menu data directly into the POS system. It benefits restaurants by:  

• Automating Data Input: Populating item names, descriptions, and prices quickly.  
• Improving Accuracy: Reducing errors associated with manual entry.  
• Learning Over Time: Learning different handwriting styles to enhance future menu updates with smarter suggestions.  

By automating menu setup and updates, restaurant operators can dedicate more energy to serving guests and refining their offerings.

The Future of Restaurants is AI-Driven
As technology evolves, artificial intelligence is poised to become a cornerstone of restaurant operations, transforming the way businesses serve customers and manage workflows. From automating repetitive tasks to providing real-time insights, AI offers endless possibilities for efficiency and innovation.

Aldelo Express is at the forefront of this transformation. By integrating AI automation services into its restaurant management and operational ecosystem, Aldelo Express is setting the standard for how technology can reshape the dining experience. Features like AI Facial Recognition Login and AI Tip Adjust Automation highlight how AI can eliminate inefficiencies, while tools such as AI Menu Item Prediction and the AI Menu Builder showcase the power of predictive technology in simplifying complex tasks.

2025 promises to be a year of growth and continued evolution for the restaurant industry. By harnessing the power of AI, restaurant operators can future-proof their businesses and stay ahead in an increasingly dynamic market. Aldelo Express is proud to provide the tools that forward-thinking operators need to stay ahead of the curve, ensuring their businesses thrive in a rapidly changing technological landscape. Operators who are ready to embrace innovation with Aldelo Express are sure to take their businesses to the next level.

Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410

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​Restaurants that use ultra-competitive
Aldelo Pay or Aldelo Partner Merchant Services
obtain access to
a Centralized Multi-Store Restaurant Technology Platform
that includes Masa+ Online Ordering,
Unlimited Software Releases,
​Unlimited Software Upgrades, and 24/7 Technical Support!


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Please contact an Aldelo representative today for more details, 
including a free Aldelo Express POS demo trial

[email protected] | 877-639-8767 | [email protected]

Learn More About Aldelo Express and Masa+ ...
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