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How to Manage Custom Food and Drinks
​with Aldelo Express

Fully Customizable Menu Management In-Store and Online with a Built-In Matrix Module
3-minute read ---
A deciding factor for many customers today is the ability to customize their food and drink orders. Customization may be the key for gaining regular customers and long-term loyalty, whether they are building their own burrito, customizing a sandwich, or selecting ingredients for a milk tea or coffee drink. To keep up with these demands while maintaining efficiency and accuracy, restaurant owners need a point-of-sale (POS) system that can handle complex and highly customizable menu items with ease.
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The Aldelo Express Matrix Module is designed to meet these needs, allowing restaurants to offer fully customizable and modifiable menu options with structured yet flexible configurations. Whether a business serves made-to-order stir-fries, build-your-own pizzas, customized smoothies, or specialty coffee drinks, the Matrix Module ensures that orders are processed efficiently and accurately across all service channels.
Tailored for Any Type of Restaurant or Bar
The Aldelo Express Matrix Module is built to support restaurants, bars, cafés, and other food service operations offering a wide range of customizable menu options. Restaurants can easily create structured menus that guide staff and customers through modification options while ensuring clear pricing and order accuracy.
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​Some of the most common applications include:
  • Combo Meals: Customers can select a main dish, side, and beverage from pre-set groupings or mix-and-match options. This ensures consistency while allowing flexibility in meal choices.
  • Stir-Fries and Noodles: Guests can build their own bowl by choosing proteins, vegetables, sauces, spice levels, and portion sizes.
  • Omelets: Customizable breakfast options allow diners to select ingredients such as meats, cheeses, vegetables, and premium add-ons.
  • Pizzas: Restaurants can offer fully customized pizzas with different crust types, sauces, cheeses, and toppings, including half-and-half options for sharing.
  • Burritos and Wraps: Guests can build their meal by selecting fillings, tortilla types, and additional toppings like guacamole, sour cream, or specialty sauces.
  • Sandwiches and Salads: Customers can choose their bread, protein, cheese, toppings, and condiments, or mix and match salad bases, dressings, and premium extras.
  • Cocktails, Beers, and Wines: Bars can provide modification options for drinks, such as different liquor bases, mixers, garnishes, and flavor infusions.
  • Smoothies, Coffees, and Milk Teas: Beverage shops can offer customization for drink size, milk alternatives, sweeteners, and additional flavors.
​By allowing this level of personalization, restaurants can enhance the customer experience while ensuring that orders are consistently structured for efficient preparation and processing.
How the Aldelo Express Matrix Module Streamlines Menu Customization
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1. Easy Setup and Management
Setting up a customized menu with the Aldelo Express Matrix Module is simple. Restaurant operators begin by creating a base menu item, such as a sandwich, bowl, or drink, and then assign modification options. The system allows businesses to configure:
  • Multiple selectable modifiers, such as toppings, proteins, sauces, mix-ins, and drink customizations
  • Forced choices that ensure customers select required options, such as salad dressings or side dishes
  • Custom pricing for premium ingredients or additional selections
  • Inventory tracking that automatically updates when specific ingredients are selected
These configurations ensure that orders are entered correctly while maintaining flexibility for guests.
2. Efficient Ordering Across Multiple Platforms
Once the menu structure is set up, ordering becomes seamless for both restaurant staff and customers. Operators customize food and drink items, and pricing, from the main POS menu for Kiosk and Online Order menus:
  • Aldelo Express tablet or mobile POS devices, allowing staff to quickly enter customized orders
  • Self-service kiosks, where guests can build their own meals with intuitive menu navigation and image-based buttons
  • Mobile handheld terminals, enabling servers to take highly detailed orders tableside
  • Masa+ digital menus, giving customers remote ordering capabilities for takeout, delivery, and contactless dining
With the Matrix Module, every selection made by the customer or staff is automatically processed and categorized, reducing ordering errors and increasing efficiency.
3. Automatic POS and Kitchen Integration
One of the biggest advantages of the Aldelo Express Matrix Module is its ability to instantly sync orders across all connected POS devices, kitchen displays, inventory module, and back-office systems. The Matrix Module ensures that:
  • Kitchen Display Systems (KDS) receive detailed instructions on custom orders, reducing preparation errors and improving service speed
  • Printer routes organize orders efficiently, ensuring that different preparation stations receive the correct information
  • Inventory module and back-office reports automatically track menu trends, ingredient usage, and order patterns to help restaurant owners make informed business decisions
Because all modifications and customizations are built into the system, restaurant teams can prepare orders more accurately and efficiently, leading to faster service times and higher customer satisfaction.
A Better Dining Experience with Customized Menu Management
Customers appreciate restaurants that allow them to personalize their meals to match their preferences, cravings, dietary needs, and cravings. At the same time, restaurants need a system that ensures customization does not slow down operations or lead to order confusion. The Aldelo Express Matrix Module provides the perfect balance, offering full menu customization with structured selections that maintain efficiency and accuracy.

By implementing the Matrix Module, restaurants can improve order accuracy, streamline kitchen workflows, and greatly enhance customer satisfaction—all while maintaining a simple, user-friendly interface for staff and customers alike.

To learn more about how the Aldelo Express Matrix Module can benefit your restaurant, contact an Aldelo representative today at [email protected] or 925-621-2410


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​Restaurants that use ultra-competitive
Aldelo Pay or Aldelo Partner Merchant Services
obtain access to
a Centralized Multi-Store Restaurant Technology Platform
that includes Masa+ Online Ordering,
Unlimited Software Releases,
​Unlimited Software Upgrades, and 24/7 Technical Support!



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Please contact an Aldelo representative today for more details, 
including a free Aldelo Express POS demo trial

[email protected] | 877-639-8767 | [email protected]
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