3-minute read ---

Customer-facing restaurant technology has made ordering and payments more efficient than ever. From QR code-accessible digital menus to self-service kiosks, restaurants are embracing tools that streamline operations and reduce wait times. But despite these advancements, many customers still crave personal interaction when they dine out—especially in sit-down restaurants, where service is just as important as the food. Guests appreciate being greeted by a friendly server, guided through the menu with recommendations, and given attentive, personalized service throughout their meal.

​By embracing mobile POS solutions, restaurants don’t have to choose between efficiency and hospitality—they can have both. It’s time to enhance your great service with the perfect blend of human connection and modern technology.

Keeping Servers Engaged with Guests
In traditional restaurant settings, servers must leave the table multiple times to enter orders, check on kitchen status, and process payments at a central terminal. This interrupts the natural flow of conversation and limits their ability to build rapport with guests. Mobile POS technology changes this by allowing servers to stay tableside, ensuring uninterrupted interaction with diners.

With a handheld POS in hand, servers can:

• Take orders in real-time while making eye contact and offering menu suggestions
• Make real-time modifications for dietary preferences or special requests
• Ensure accuracy by confirming orders directly with guests before sending them to the kitchen
• Stay available to check in, answer questions, and create a warm, welcoming atmosphere

​This extra presence and level of attentiveness makes guests feel valued and enhances their overall dining experience, increasing customer satisfaction and loyalty.

​By embracing mobile POS solutions, restaurants don’t have to choose between efficiency and hospitality—they can have both

​Technology That Works Behind the Scenes
Even as servers focus on delivering a personal experience, Aldelo Express mobile POS devices handle the logistics in the background. Orders placed tableside are sent instantly to the kitchen, eliminating miscommunications and reducing wait times. Servers no longer need to rush back and forth to relay orders, which means meals arrive faster, and customers receive their food while it's hot and fresh.

Additionally, mobile POS devices allow servers to manage:

• Tableside payments with contactless, credit card, and Masa+ e-Gift Card, Loyalty Rewards, and more digital payment options
• Split checks with ease, accommodating large parties by evenly splitting the bill
• Shared item payments, ensuring customers can split an appetizer, entrée, or dessert among some or all guests in a party

By reducing time-consuming manual tasks, handheld POS devices free up servers to focus on providing exceptional hospitality rather than simply processing transactions.

Blending Modern Efficiency with Classic Hospitality
Guests want efficiency, but they also want to feel cared for. Aldelo Express mobile POS technology enables restaurants to strike the perfect balance between speed, accuracy, and personal service. It empowers servers to stay engaged with customers while ensuring orders and payments are handled swiftly and professionally.

By adopting handheld mobile POS devices, restaurants can:

• Deliver a more personalized dining experience by keeping servers tableside
• Improve order accuracy and efficiency, reducing errors and ensuring guests receive exactly what they ordered
• Speed up service and table turnover, leading to increased revenue potential
• Create a seamless, stress-free dining experience, where technology enhances hospitality rather than replacing it

In an industry where customer expectations are constantly evolving, Aldelo Express mobile POS technology allows restaurants to modernize their operations while preserving the personal connections that make dining out special. These mobile solutions allow servers to spend more time at the table, engage with guests, and provide a seamless, high-quality dining experience—all while ensuring orders are placed accurately and promptly.

​Whether in a fine dining restaurant, a casual sit-down eatery, or an outdoor patio setting, servers can provide attentive, high-quality service that keeps guests coming back.

Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410

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​Restaurants that use ultra-competitive
Aldelo Pay or Aldelo Partner Merchant Services
obtain access to
a Centralized Multi-Store Restaurant Technology Platform
that includes Masa+ Online Ordering,
Unlimited Software Releases,
​Unlimited Software Upgrades, and 24/7 Technical Support!


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Please contact an Aldelo representative today for more details, 
including a free Aldelo Express POS demo trial

[email protected] | 877-639-8767 | [email protected]

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