3-minute read ---
With rising wages, labor costs, and ongoing staffing challenges, restaurants are looking for ways to optimize operations without compromising service quality. Rather than reducing staff, many restaurants are using self-service technology to re-allocate employees to other, often more valuable, tasks, ensuring smooth operations while improving customer experiences.
Aldelo Express provides a suite of self-service solutions that help restaurants make the most of their teams, allowing staff to focus on hospitality, food quality, and efficiency while technology handles routine tasks. Here’s how:
Aldelo Express provides a suite of self-service solutions that help restaurants make the most of their teams, allowing staff to focus on hospitality, food quality, and efficiency while technology handles routine tasks. Here’s how:
1. Aldelo Express Kiosks Free Up Staff for Customer Engagement
Aldelo Express Kiosks, powered by iPad tablets, allow customers to place and customize their own orders at the counter. Instead of taking orders manually, staff can shift their attention to greeting guests, answering questions, and expediting food preparation. This improves efficiency while creating a more welcoming experience for customers.
Aldelo Express Kiosks, powered by iPad tablets, allow customers to place and customize their own orders at the counter. Instead of taking orders manually, staff can shift their attention to greeting guests, answering questions, and expediting food preparation. This improves efficiency while creating a more welcoming experience for customers.
2. Masa+ Online Ordering Lets Staff Focus on Food and Service
Masa+ enables customers to place orders from their smartphones for dine-in, takeout, or delivery. Since these orders go directly to the kitchen, staff spend less time handling phone orders or manually entering requests. This allows employees to focus on food presentation, quality control, and ensuring timely and personalized customer service.
Masa+ enables customers to place orders from their smartphones for dine-in, takeout, or delivery. Since these orders go directly to the kitchen, staff spend less time handling phone orders or manually entering requests. This allows employees to focus on food presentation, quality control, and ensuring timely and personalized customer service.
Rather than replacing employees, Aldelo Express self-service technology allows restaurants to use their staff more effectively
3. Masa+ QR Code Scan and Pay Simplifies Checkout for Servers
Masa+ QR Code Scan and Pay allows guests to pay their bill instantly by scanning a single-use QR code printed in their printed guest check. Masa+ QR Code Scan and Pay lets guests complete digital payments using tenders secured in their Masa+ Secure Digital Wallet (including personal credit cards, e-gift cards, loyalty rewards, or promo cards) or complete a single-time payment using personal credit cards or e-gift cards. By putting payments into the hands of the customer, Masa+ QR Code Scan and Pay reduces the time servers spend processing payments, giving them more opportunities to check on tables, provide recommendations, and enhance the overall dining experience. Instead of being tied up with transactions, staff can focus on customer satisfaction and faster table turnover.
4. AI-Powered Menu Management Reduces Administrative Burden
Updating and maintaining a menu can be time-consuming, but Aldelo Express’s AI-powered tools streamline the process. The AI Menu Builder scans physical menus and auto-populates digital versions, while the AI Menu Item Prediction feature ensures consistent naming and faster updates. With less time spent on administrative work and seamless synchronization of in-store and online digital menus, restaurant managers and staff can focus on operational improvements and guest experiences.
Updating and maintaining a menu can be time-consuming, but Aldelo Express’s AI-powered tools streamline the process. The AI Menu Builder scans physical menus and auto-populates digital versions, while the AI Menu Item Prediction feature ensures consistent naming and faster updates. With less time spent on administrative work and seamless synchronization of in-store and online digital menus, restaurant managers and staff can focus on operational improvements and guest experiences.
5. Self-Service Technology Redirects Human Interaction to Meaningful Experiences
Rather than replacing employees, Aldelo Express self-service technology allows restaurants to use their staff more effectively. Instead of being bogged down by repetitive tasks, employees can focus on higher-value responsibilities, from crafting great food to providing exceptional hospitality from start to finish.
Rather than replacing employees, Aldelo Express self-service technology allows restaurants to use their staff more effectively. Instead of being bogged down by repetitive tasks, employees can focus on higher-value responsibilities, from crafting great food to providing exceptional hospitality from start to finish.
Empowering Restaurants for Long-Term Success
As wages and labor costs continue to rise, restaurants that embrace self-service technology can operate more efficiently while keeping staff engaged in roles that enhance service quality. Aldelo Express provides the tools needed to adapt to changing industry demands, helping restaurants work smarter—not harder—while delivering great dining experiences.
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
As wages and labor costs continue to rise, restaurants that embrace self-service technology can operate more efficiently while keeping staff engaged in roles that enhance service quality. Aldelo Express provides the tools needed to adapt to changing industry demands, helping restaurants work smarter—not harder—while delivering great dining experiences.
Learn more by contacting an Aldelo representative today at [email protected] or 925-621-2410
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Restaurants that use ultra-competitive Aldelo Pay or Aldelo Partner Merchant Services obtain access to a Centralized Multi-Store Restaurant Technology Platform that includes Masa+ Online Ordering, Unlimited Software Releases, Unlimited Software Upgrades, and 24/7 Technical Support! *** Please contact an Aldelo representative today for more details, including a free Aldelo Express POS demo trial [email protected] | 877-639-8767 | [email protected] |
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