Restaurant Software, Restaurant POS, and Payment Processing from Aldelo

We are looking for talented, creative and self-motivated individuals who want to play a key role in supporting our popular point of sale, payment processing, and enterprise management software solutions.

Qualified candidates will be responsible to provide technical assistance to our worldwide customers using telephone, email and remote support technology; conduct software and hardware testing and certifications; perform customer account maintenance and pro-active technical services as well as other duties associated with technical services.

Job Title: Support Technician
Job Code: MD-TS
Job Type: Full Time Employee
Job Location: Modesto, California
Work Hours: Various Rotating Shifts, Including Nights, Weekends and Over Nights
Compensation: Varies with Experience, With Commission Potential
Benefits: Medical, Dental, Vision, Vacation, Medical Leave & Retirement after evaluation period

Minimum of High School Diploma
Minimum of 3 Years of Professional Experience in the Customer Service or IT Fields
Windows XP, Vista, 7, 2003 or 2008 Experience
Computer and Peripheral Hardware Installation and Maintenance Experience
Software Installation and Usage Experience
Ability To Handle Up To 8 Hours of Telephone Based Technical Assistance
Ability To Conform To Schedule Changes That May Include Weekends and Over Night Shifts
Ability To Learn From Experiences and Become Independent Thinkers
Detail Oriented and A Passion For Quality
Excellent Verbal and Written Communications

ALDELO